Progressive Chrysler Jeep Dodge Ram | Page 95

Great Experience Our family had one of the best car dealership experiences we could have asked for. Brian was a pleasure to work with. Not only a personable guy, but Our family had one of the best car dealership experiences we could have asked for. Brian was a pleasure to work with. Not only a personable guy, but was reasonable when it came to negotiating and respectful of our financial limitations. We left the dealership after about an hour of negotiating, but Brian told us he wasn't going to stop working for us and would try to get where we needed to be. The following day, we received a call and they had met us exactly where we needed to be. We were then able to make arrangements for Brian to show up 45 minutes before the business opened in order to complete the paperwork the following day, and allow us to make our previous engagements. Everyone was so accommodating; it truly was the best car buying experience we have had. Our thanks to Brian and all the staff at Progressive. Thank you! More

Wonderful Service!! Tonight I had the pleasure of having Maria Hattery work with me to get into a 2015 Chrysler 200S. Her service was amazing she did everything to make m Tonight I had the pleasure of having Maria Hattery work with me to get into a 2015 Chrysler 200S. Her service was amazing she did everything to make my father and I feel at home. She went and got the 200 for me to test drive. While we were out on the test drive she explained some of the qualities that the 200S brought to the table and she also talked a bit about the protection policies that Progressive Chrysler Dodge Jeep Ram had to offer. In the long run she did the best she could do with what I had to offer. She took her time and explained everything and I left a happy customer and a owner of a new Chrysler. I would without question tell my friends and other family members about her service and I will make sure that if they do go to buy a car, truck, or mini van they do it from Maria. One word can describe Maria Hattery, AMAZING!!! More

Great deal Maria was the most wonderful sales person I have ever dealt with. She was knowledgeable about the product and willing answer any question I had. Maria was the most wonderful sales person I have ever dealt with. She was knowledgeable about the product and willing answer any question I had. More

Good experience We received friendly service and were treated respectfully. We enjoyed a very nice and lengthy test drive. We had very pleasant sales people to work w We received friendly service and were treated respectfully. We enjoyed a very nice and lengthy test drive. We had very pleasant sales people to work with during our visit. More

Waste of my time. Well, I should know better. My wife and are were interested in possibly trading our truck in for an SUV. I have a lease (through this dealer) that I w Well, I should know better. My wife and are were interested in possibly trading our truck in for an SUV. I have a lease (through this dealer) that I would have traded in early. My wife called on the way to the dealer and asked if the salesman I had spoken with was available (who I felt was honest during our first conversation). They told he was and that they had "4 hemi powered durangos on the lot". We then find out not only do they have ZERO hemi durangos...but only one durango at all, which was not even close to what we wanted. My wife and I got to the dealer to find the salesman busy with another customer (not his fault). We then were shopped around to two different "sales people" the second of which in my opinion needs to find a line of work outside selling cars, she is clueless. They never ran our credit, never offered to show any vehicles. Just offered that either buying a dodge journey (not even close to what we wanted), or to "buy out your truck right now" were our only "realistic options today". I receive my late fathers employee pricing, which they never really acknowledged. I feel that fact that they will not make as big a commission selling us a car or truck as they would with someone else, a tactic I have witnessed at another local dealership in barberton. Honestly I felt this visit was a waste of time and in the future will take my business elsewhere. I did receive a phone call today (two days after) from the last salesperson asking what could be done for us to get in a car. Further proof that this place was a one-and-done for me. More