Progressive Chrysler Jeep Dodge Ram
Massillon, OH
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great experience Visited progressive on February 14 in a blizzard. Had a salesman named Tom Farkas meet me outside in the blizzard. He was very knowlable and straight Visited progressive on February 14 in a blizzard. Had a salesman named Tom Farkas meet me outside in the blizzard. He was very knowlable and straight forward. I am 36 and had my first real good experience buying a car. Will be back to buy again. More
Great car buying experience The whole sales team at progressive is great. I have bought a used car here and my new truck. they do there best to make the experience as quick and e The whole sales team at progressive is great. I have bought a used car here and my new truck. they do there best to make the experience as quick and easy as possible. I will go back. I tell anyone looking for a car. More
A car dealership with no sales pressure!! Loved it I love this dealership. Everyone was so welcoming and friendly. Dean Bricker went out of his way to make sure I had every answer to any question I had I love this dealership. Everyone was so welcoming and friendly. Dean Bricker went out of his way to make sure I had every answer to any question I had about the jeep I purchased. He worked so hard to make sure I got the payment I was comfortable with and continued to keep me updated on a few minor issues concerning my jeep. More
Drove 133 miles to shop here again Returned our Jeep Patriot and leased a 2015 Jeep Cherokee. Process was great as we expected. Brian was very friendly. We're a little disappointed Returned our Jeep Patriot and leased a 2015 Jeep Cherokee. Process was great as we expected. Brian was very friendly. We're a little disappointed that Jeep hid the fact that the V6 Cherokee should run on 89 octane instead of 87. The window sticker specifically said "regular," but buried in the owners manual you will find: "3.2L Engine Your engine is designed to meet all emissions regulations and provide satisfactory fuel economy and performance when using high quality unleaded gasoline having an octane range of 87 to 89. The manufacturer recommends the use of 89 octane premium gasoline for optimum performance." Cherokee ran fine on 87 until we read this. Too soon to tell if the 89 we're using now made a difference. In no way would I fault the dealership when the manufacturer left the octane recommendation off of the window sticker. More
Perfect as usual Always excellent service. After nine vehicles from here, I have come to know, that when I take my vehicle there for any type of service, it will alway Always excellent service. After nine vehicles from here, I have come to know, that when I take my vehicle there for any type of service, it will always be perfect More
Right vehicle, Right price, Right place, Right people. I flew in to pick up my new van. James and Alyssa treated me like a friend, not a customer. Took the time I needed to completely understand everythin I flew in to pick up my new van. James and Alyssa treated me like a friend, not a customer. Took the time I needed to completely understand everything, and get me back on the road with a full tank of gas and directions. A seamless transaction with a professional organization. More
Fast, Friendly, easy The sales staff brought their A game and it was immediately apparent that I was not leaving that dealership in my old Cruze, which was on par with my The sales staff brought their A game and it was immediately apparent that I was not leaving that dealership in my old Cruze, which was on par with my expectations. Mikey knew what I wanted and what we had to work with and made it happen, it was that simple. He also knew every single detail about the car and was very personable, two areas most car salesmen seem to be deficient in these days. Frank also helped make the experience, as a whole, a lot more comfortable from the moment I walked in the door. More
Great Service Our agency department has been very satisfied with the service that we have received on our vehicles. The service team is professional, courteous and Our agency department has been very satisfied with the service that we have received on our vehicles. The service team is professional, courteous and friendly. KA More
what a ride! My experience was a journey. I came in there 3.days before I was to move out of state and bought a new vehicle after a previous car dealership complet My experience was a journey. I came in there 3.days before I was to move out of state and bought a new vehicle after a previous car dealership completely dropped the ball. Maria did everything she could to get me in a vehicle as we had a day and a half of negotiations and endless hours of doing what she could, she got the job done. What a great woman! Definitely recommend her to to anyone looking for a new vehicle More
Very pleased costumer Very pleased with service I received.Tyler Baumgardner worked very hard, and paid attention to every request we had. He was very professional and very Very pleased with service I received.Tyler Baumgardner worked very hard, and paid attention to every request we had. He was very professional and very straightforward. Frank Longo sr worked very hard with Dean Bricker to get us the financing that we needed. And to finish the sale Alyssa Donahey was very friendly and made sure every question or concern was answered. Overall the experience was wonderful. Would recommend anyone and everyone to go to this dealership. Walked out of there feeling very comfortable in my purchase today, and could not thank the staff enough! Thank you! Thank you! Thank you! :) More