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Progressive Chrysler Jeep Dodge Ram
Massillon, OH
1,027 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,027 reviews
February 19, 2015
Fantastic service and Friendly Staff! My experience at Progressive Chrysler Jeep Dodge was my very first experience with buying a car. Maria Hattery made the whole process one that made me My experience at Progressive Chrysler Jeep Dodge was my very first experience with buying a car. Maria Hattery made the whole process one that made me feel so comfortable and welcome. She made me feel as ease with all of the information and listened to exactly what i wanted! I bought my first car and feel like i can finally drive and be safe on the road! I can not express how thankful I am for all the work she put in to making this a possibility for me! More
by JacqlynnSnell
Employees Worked With
Maria Hattery, Frank Longo Sr
February 17, 2015
great service Our van under warranty had problems. We took it in and they took great car of it. From start to finish they let me know what was going on. And even fo Our van under warranty had problems. We took it in and they took great car of it. From start to finish they let me know what was going on. And even found me and family a ride home so we weren't stuck at the dealer all day. With three kids under 8 that is huge. Thank you guys great job! More
by mattrains
February 17, 2015
Very friendly and helpful service Excellent customer service, Dean went out of his way to ensure I was happy with my purchase and I know that I can call him at any time for assistance Excellent customer service, Dean went out of his way to ensure I was happy with my purchase and I know that I can call him at any time for assistance with my new Jeep. More
by Jeep2015
Employees Worked With
John Marks, Frank Longo Sr
February 17, 2015
Great truck buying experience! Both Mark and Wayne were great to work with! They were both extremely personable and professional throughout my experience. Everyone I came in contact Both Mark and Wayne were great to work with! They were both extremely personable and professional throughout my experience. Everyone I came in contact with was very knowledgeable, pleasant and tentative to all my concerns. These kind folks made my truck buying an enjoyable experience and I will most certainly recommend Progressive Dodge and in particular, Mark Hastler and Wayne Farris! More
by toddbuckeye
Employees Worked With
Mark Hastler, Wayne Farris
February 17, 2015
Great experience This was our second time buying a vehicle from Mark at Progressive and he took exceptional care of us again. Great service throughout the entire proc This was our second time buying a vehicle from Mark at Progressive and he took exceptional care of us again. Great service throughout the entire process. More
by ty
Employees Worked With
Mark Hastler
February 16, 2015
Very pleasant and will work with you! I was in a tight spot and needed a new car in a hurry. They worked with me and helped me get financed so I could get a great vehicle. I was very happy I was in a tight spot and needed a new car in a hurry. They worked with me and helped me get financed so I could get a great vehicle. I was very happy with there kindness and service!! I'm also happy with my new car! More
by cmoore8828
Employees Worked With
Mark Hastler, Alyssa Donahey
February 15, 2015
Great car buying experience The whole sales team at progressive is great. I have bought a used car here and my new truck. they do there best to make the experience as quick and e The whole sales team at progressive is great. I have bought a used car here and my new truck. they do there best to make the experience as quick and easy as possible. I will go back. I tell anyone looking for a car. More
by drohr
Employees Worked With
Justin Carter, Jimmy Dowling
February 15, 2015
great experience Visited progressive on February 14 in a blizzard. Had a salesman named Tom Farkas meet me outside in the blizzard. He was very knowlable and straight Visited progressive on February 14 in a blizzard. Had a salesman named Tom Farkas meet me outside in the blizzard. He was very knowlable and straight forward. I am 36 and had my first real good experience buying a car. Will be back to buy again. More
by mcclure3
February 14, 2015
A car dealership with no sales pressure!! Loved it I love this dealership. Everyone was so welcoming and friendly. Dean Bricker went out of his way to make sure I had every answer to any question I had I love this dealership. Everyone was so welcoming and friendly. Dean Bricker went out of his way to make sure I had every answer to any question I had about the jeep I purchased. He worked so hard to make sure I got the payment I was comfortable with and continued to keep me updated on a few minor issues concerning my jeep. More
by Chris
February 14, 2015
Perfect as usual Always excellent service. After nine vehicles from here, I have come to know, that when I take my vehicle there for any type of service, it will alway Always excellent service. After nine vehicles from here, I have come to know, that when I take my vehicle there for any type of service, it will always be perfect More
by sameyem
Employees Worked With
Josh Gibbs, Mike Corbin
