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Progressive Chrysler Jeep Dodge Ram
Massillon, OH
1,015 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,015 reviews
February 17, 2015
Very friendly and helpful service Excellent customer service, Dean went out of his way to ensure I was happy with my purchase and I know that I can call him at any time for assistance Excellent customer service, Dean went out of his way to ensure I was happy with my purchase and I know that I can call him at any time for assistance with my new Jeep. More
by Jeep2015
Employees Worked With
John Marks, Frank Longo Sr
February 17, 2015
great service Our van under warranty had problems. We took it in and they took great car of it. From start to finish they let me know what was going on. And even fo Our van under warranty had problems. We took it in and they took great car of it. From start to finish they let me know what was going on. And even found me and family a ride home so we weren't stuck at the dealer all day. With three kids under 8 that is huge. Thank you guys great job! More
by mattrains
February 16, 2015
Great truck buying experience! Both Mark and Wayne were great to work with! They were both extremely personable and professional throughout my experience. Everyone I came in contact Both Mark and Wayne were great to work with! They were both extremely personable and professional throughout my experience. Everyone I came in contact with was very knowledgeable, pleasant and tentative to all my concerns. These kind folks made my truck buying an enjoyable experience and I will most certainly recommend Progressive Dodge and in particular, Mark Hastler and Wayne Farris! More
by toddbuckeye
Employees Worked With
Mark Hastler, Wayne Farris
February 16, 2015
Very pleasant and will work with you! I was in a tight spot and needed a new car in a hurry. They worked with me and helped me get financed so I could get a great vehicle. I was very happy I was in a tight spot and needed a new car in a hurry. They worked with me and helped me get financed so I could get a great vehicle. I was very happy with there kindness and service!! I'm also happy with my new car! More
by cmoore8828
Employees Worked With
Mark Hastler, Alyssa Donahey
February 15, 2015
great experience Visited progressive on February 14 in a blizzard. Had a salesman named Tom Farkas meet me outside in the blizzard. He was very knowlable and straight Visited progressive on February 14 in a blizzard. Had a salesman named Tom Farkas meet me outside in the blizzard. He was very knowlable and straight forward. I am 36 and had my first real good experience buying a car. Will be back to buy again. More
by mcclure3
February 15, 2015
Great car buying experience The whole sales team at progressive is great. I have bought a used car here and my new truck. they do there best to make the experience as quick and e The whole sales team at progressive is great. I have bought a used car here and my new truck. they do there best to make the experience as quick and easy as possible. I will go back. I tell anyone looking for a car. More
by drohr
Employees Worked With
Justin Carter, Jimmy Dowling
February 14, 2015
A car dealership with no sales pressure!! Loved it I love this dealership. Everyone was so welcoming and friendly. Dean Bricker went out of his way to make sure I had every answer to any question I had I love this dealership. Everyone was so welcoming and friendly. Dean Bricker went out of his way to make sure I had every answer to any question I had about the jeep I purchased. He worked so hard to make sure I got the payment I was comfortable with and continued to keep me updated on a few minor issues concerning my jeep. More
by Chris
February 14, 2015
Drove 133 miles to shop here again Returned our Jeep Patriot and leased a 2015 Jeep Cherokee. Process was great as we expected. Brian was very friendly. We're a little disappointed Returned our Jeep Patriot and leased a 2015 Jeep Cherokee. Process was great as we expected. Brian was very friendly. We're a little disappointed that Jeep hid the fact that the V6 Cherokee should run on 89 octane instead of 87. The window sticker specifically said "regular," but buried in the owners manual you will find: "3.2L Engine Your engine is designed to meet all emissions regulations and provide satisfactory fuel economy and performance when using high quality unleaded gasoline having an octane range of 87 to 89. The manufacturer recommends the use of 89 octane premium gasoline for optimum performance." Cherokee ran fine on 87 until we read this. Too soon to tell if the 89 we're using now made a difference. In no way would I fault the dealership when the manufacturer left the octane recommendation off of the window sticker. More
by driver
Employees Worked With
Brian Glasper, Alyssa Donahey
February 13, 2015
Perfect as usual Always excellent service. After nine vehicles from here, I have come to know, that when I take my vehicle there for any type of service, it will alway Always excellent service. After nine vehicles from here, I have come to know, that when I take my vehicle there for any type of service, it will always be perfect More
by sameyem
Employees Worked With
Josh Gibbs, Mike Corbin
February 12, 2015
Right vehicle, Right price, Right place, Right people. I flew in to pick up my new van. James and Alyssa treated me like a friend, not a customer. Took the time I needed to completely understand everythin I flew in to pick up my new van. James and Alyssa treated me like a friend, not a customer. Took the time I needed to completely understand everything, and get me back on the road with a full tank of gas and directions. A seamless transaction with a professional organization. More
by sixofharts
Employees Worked With
James Rowe, Alyssa Donahey
