Progressive Chrysler Jeep Dodge Ram
Massillon, OH
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We went back!! We had a great experience here!! My wife bought her third car from them and I have had several family members buy here as well. My wife went the We had a great experience here!! My wife bought her third car from them and I have had several family members buy here as well. My wife went there looking to get a used car for herself and trade in my car. After calling me to get there sooner than I expected, I was hopeful. Amber took my information and set us up with the Jeep Patriot. After taking a test drive and learning it was NEW and not used we got excited. Then came the part everyone dreads. The monthly price. We couldn't come up with a price that we wanted so we ended up leaving. Amber did everything she could, but the payment was a bit out of budget. After we left we wondered why they didn't try to put us in a cheaper car. So we went to another dealership and talked to them. After a while, they ended up getting us the exact same payment on a car that was $5,000 cheaper. and it was a 2014 not a 2015. So Progressive DID put us in the best deal possible the first time. They didn't play games with a car that didn't fit us. After we realized this, WE WENT BACK to them and purchased the car. When we got back, Amber and Dean were excited that we came back!! They both stayed with us after hours as we moved things out of the trade in car and put the stuff in both cars. In 2 years when the negative equity is out of my current car, I will go back and will be telling all of my friends the story so they will go there. I will also recommend anyone reading this to go there, talk to them, and they will get you the best deal. More
Big Deal I drove a long way to buy a car from Progressive. J.T. Was awesome, friendly and made me feel very comfortable. Frank, the Sales Manager, was extremel I drove a long way to buy a car from Progressive. J.T. Was awesome, friendly and made me feel very comfortable. Frank, the Sales Manager, was extremely funny and entertaining during our purchase. I ended up buying 2 cars and J.T. and his team worked really hard to get me the deal I wanted! John, the finance guy was quick and thorough and answered all of my questions. I am extremely happy with my experience! More
Big Deal 2 This is my second review as I bought two cars on the same day! J.T. was great as well as Frank, the sales manager, and John the finance guy. Great ove This is my second review as I bought two cars on the same day! J.T. was great as well as Frank, the sales manager, and John the finance guy. Great overall experience. I have bought over 40 cars in my life and have not felt as comfortable anywhere as I did here at Progressive Dodge. Great environment to buy a car. More
Easy and fair to work with Andy was great at getting us into our new Town & Country. Willing to spend the extra time to make us feel comfortable - he even came in on his schedul Andy was great at getting us into our new Town & Country. Willing to spend the extra time to make us feel comfortable - he even came in on his scheduled off day, Christmas Eve, to make sure our expectations were met! Fantastic experience. More
Friendly, efficient ,and very helpful staff! This review is about the most terrific staff I have encountered at any car dealership ever! Which is why myself, my wife, my daughter, my son in law, This review is about the most terrific staff I have encountered at any car dealership ever! Which is why myself, my wife, my daughter, my son in law, my son, my daughter in law and even my father in law have bought cars from this dealership. Their friendly and accommodating manner keeps us always coming back. Purchases have included Jeep, and Dodge. More
Fantastic service and Friendly Staff! My experience at Progressive Chrysler Jeep Dodge was my very first experience with buying a car. Maria Hattery made the whole process one that made me My experience at Progressive Chrysler Jeep Dodge was my very first experience with buying a car. Maria Hattery made the whole process one that made me feel so comfortable and welcome. She made me feel as ease with all of the information and listened to exactly what i wanted! I bought my first car and feel like i can finally drive and be safe on the road! I can not express how thankful I am for all the work she put in to making this a possibility for me! More
Good Experience This place seemed more like a night club than a car dealership. I think they should seriously consider charging a 2 drink minimum because of all the f This place seemed more like a night club than a car dealership. I think they should seriously consider charging a 2 drink minimum because of all the fun my wife and I had car shopping. Never in my life have I experienced an environment for buying a car like this. Very helpful salesman; down to earth and seemed like they genuinely cared about you. (that's hard to read with car salesman though) Even got a hug from the owner for a "February" special! I have already recommended this place to a family member and had nothing but good things to say (well besides having to put new windshield wipers on an SUV the next day after I spent a decent amount of money on it) Other than that minor problem I give Andy Katich an A+( hope your truck is back on the road soon), Frank Longo Sr an A- (because he's a Steelers fan in Ohio), John Marks and A+ for explaining all the mumbo jumbo so I could understand it. And even "Wardell" Brian Glasper gets a shout out for looking up basketball camps for my son. You guys were awesome! God Bless you all! More
Buying made simple Marie went above and beyond to help me buy a car. She made the buying process as painless as possible. Marie made everything very clear explaining eve Marie went above and beyond to help me buy a car. She made the buying process as painless as possible. Marie made everything very clear explaining every question I threw at her! I would definitely recommend her services to anyone that was in need! More
Awesome! Very friendly staff. Got out of my old car and into a very fuel efficient vehicle at a reasonable price. Will recommend to anyone looking to purchase Very friendly staff. Got out of my old car and into a very fuel efficient vehicle at a reasonable price. Will recommend to anyone looking to purchase a new or used vehicle. More
Great experience This was our second time buying a vehicle from Mark at Progressive and he took exceptional care of us again. Great service throughout the entire proc This was our second time buying a vehicle from Mark at Progressive and he took exceptional care of us again. Great service throughout the entire process. More