Progressive Chrysler Jeep Dodge Ram
Massillon, OH
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Andy Katich is "A Truck Guy" I needed a new truck. I shopped on line and narrowed it down to 2 Dodge Ram models. Andy showed me both trucks. He was very knowledgeable on all th I needed a new truck. I shopped on line and narrowed it down to 2 Dodge Ram models. Andy showed me both trucks. He was very knowledgeable on all the features. No need to search any further, he had what I wanted, and at a price that beat all other dealers. Pleasant Sales person + No hassles = Done deal. More
Great experience! We had a terrific experience at Progressive when we purchased our Jeep Patriot. We got a great deal from Clayton and our salesman Andy Katich and Fran We had a terrific experience at Progressive when we purchased our Jeep Patriot. We got a great deal from Clayton and our salesman Andy Katich and Frank Longo made the process effortless! We will definitely recommend Progressive! Also, Alyssa in financing was fantastic to work with! More
Great Sales Staff, Rude Manager I had a great experience with the two sales associates Tyler Baumgarder and Frank Longo. They were friendly, respectful, and honest. Unfortunately, my I had a great experience with the two sales associates Tyler Baumgarder and Frank Longo. They were friendly, respectful, and honest. Unfortunately, my experience wasn't pleasant towards the end due to how I was treated by Nathaniel during negotiations. He was rude and disrespectful. After quite a bit of negotiation, we had finally reached a deal and papers were signed. It wasn't until I met with the finance manager when it became apparent that the terms of the deal that were once agreed upon, were not in line with the actual amount being financed. The terms of the deal discussed nor the rate guaranteed by Nathaniel were included. Nathaniel, dealership management, came over to clarify and then went back to his desk to reassess. Without saying a single word to me directly, Nathaniel later walked right by myself and the sales associate, and told him to issue a refund. The sales associates were both very kind and understanding throughout the rest of the process, but it truly took everything I had not to walk away from the deal. Nathaniel was very nice the day of our visit, but was not the same individual upon my return. There wasn't another individual at the dealership that showed any form of disrespect. In fact, every person that I came in contact with was very friendly and always offered help if it was needed. If it wasn't for the exceptional effort and assistance provided by the sales staff, I wouldn't have had a single problem walking away. More
Outstanding Great experience,great people, a bit lengthy process but I guess that's expected the financing part was the least favorite part only because the guy w Great experience,great people, a bit lengthy process but I guess that's expected the financing part was the least favorite part only because the guy was a grump and kept telling me 5 more forms and there was about 20 more other than that it was ok More
progressive dodge Very pleased with the friendlyness and buying experience would highly recommend if looking for a vehicle to check these guys out first. You will be ha Very pleased with the friendlyness and buying experience would highly recommend if looking for a vehicle to check these guys out first. You will be happy More
Great experience! We went into the dealer looking for a very specific Jeep and JT Ansel delivered. We had a great experience at Progressive Jeep from sales with JT Anse We went into the dealer looking for a very specific Jeep and JT Ansel delivered. We had a great experience at Progressive Jeep from sales with JT Ansel and Frank Longo Sr aka "The Sheriff" to financing with Wayne Farris. Everyone there was very friendly and helpful and made our experience wonderful! We are proud owners of a new 2015 Jeep Cherokee! More
Great experience This is the third car I've purchased from Justin Carter and he always goes the extra mile to make my buying experience hassle free. I never hesitate This is the third car I've purchased from Justin Carter and he always goes the extra mile to make my buying experience hassle free. I never hesitate to recommend him to others. I love my new Ram! More
Awesome buying experience!! I love working with this dealer! Mark Hastler has taken care of me on a few car purchases, and I have recommended him to others! I love my new 200! I love working with this dealer! Mark Hastler has taken care of me on a few car purchases, and I have recommended him to others! I love my new 200! More
Great experience I was very happy with the service I had at progressive between my salesmen JT and manager frank. J.T was a great salesmen and was Very knowledgeable o I was very happy with the service I had at progressive between my salesmen JT and manager frank. J.T was a great salesmen and was Very knowledgeable on the truck I bought. He was very nice and Informed me of everything I needed. Everyone in the dealer ship was very kind and willing to to help out. More
Mark Hastler is Great! We have been extremely pleased with the service we receive from Mark Hastler. He is very knowledgeable about all the vehicles on the lot, is great to We have been extremely pleased with the service we receive from Mark Hastler. He is very knowledgeable about all the vehicles on the lot, is great to work with, and knows exactly what his customers want. We have recommended Mark to friends who have also purchased vehicles from him. We have purchased 3 vehicles from him so far and wouldn't even consider going anywhere else. We are very satisfied with our purchases and will continue to come back to Mark for our future vehicle needs. More