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Progressive Chrysler Jeep Dodge Ram
Massillon, OH
1,027 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,027 reviews
April 07, 2015
Exactly what I needed Progressive provided me with a minivan that exactly fit my family's needs. The salesman, Jimmy, was very professional and friendly. He answered all Progressive provided me with a minivan that exactly fit my family's needs. The salesman, Jimmy, was very professional and friendly. He answered all of my questions, and where he did not know the answers right off hand, he took time to find the information I was looking for. John, in the finance office, made the loan process very straightforward and matched me with an extended warranty to protect my purchase in the future. Everyone I spoke with, including Nathaniel the sales manager, were very professional and friendly. I anticipate returning to Progressive in the future when it is time for my next vehicle purchase. More
by gc16chestnut
Employees Worked With
John Marks, Jimmy Dowling, Nathaniel Wisor
April 06, 2015
Excellent My experience with this dealership was excellent they were very helpful and reasonable and I appreciate them very much and I want to thank them for ev My experience with this dealership was excellent they were very helpful and reasonable and I appreciate them very much and I want to thank them for everything More
by Katrina
Employees Worked With
Brian Glasper
April 05, 2015
Many cars reviewed. JT was able to answer every question JT worked with us most of the the day and both John and JR. stayed late to close the deal. Overall great experience. One improvement would be to cla JT worked with us most of the the day and both John and JR. stayed late to close the deal. Overall great experience. One improvement would be to clarify the cost of a lease vs the cost of the negative equity at the start, but this may not be for all customers. More
by Dan 1234
Employees Worked With
John Marks, JT Ansel
April 05, 2015
Cream of the crop From JT and Gordish in sales to Mike in service, my experience with Progressive has been nothing short of awesome. Everyone is friendly and courteous From JT and Gordish in sales to Mike in service, my experience with Progressive has been nothing short of awesome. Everyone is friendly and courteous, but the above 3 go out of their way to ensure customer satisfaction. I highly recommend the drive to Progressive, you won't be disappointed. More
by LilBear
Employees Worked With
Mike Corbin, Dan Gordish
April 04, 2015
Great People. Great Service. Great Price. My sales rep Maria Hattery and finance person Alyssa Donahey were very helpful. They were accommodating and did a People. Great Service. Great Price. My sales rep Maria Hattery and finance person Alyssa Donahey were very helpful. They were accommodating and did all they could to make my experience positive. More
by mep10518
Employees Worked With
Maria Hattery, Alyssa Donahey
April 01, 2015
Worth the drive. We picked up our new Challenger on Saturday and love it. We drove an hour to Progressive Dodge to purchase our vehicle, and it was well worth the ride We picked up our new Challenger on Saturday and love it. We drove an hour to Progressive Dodge to purchase our vehicle, and it was well worth the ride. Great friendly staff, great price on both the new car, and our trade in. Our salesman, Tyler Baumgardner, tho a "youngen", was polite and very helpful in putting our deal together. We'll be back in a few years, when it is time to upgrade our Jeep. I highly recommend Progressive Dodge. A+ + + + More
by MoPar To Ya
Employees Worked With
Wayne Farris, Tyler Baumgardner
March 31, 2015
Best buying experience of my LIFE! I had an amazing experience with both the dealership and the individuals who assisted me with this buy. As a young consumer, I have owned up to 8 diff I had an amazing experience with both the dealership and the individuals who assisted me with this buy. As a young consumer, I have owned up to 8 different vehicles in my life and this experience by far outweighed any other car shopping experience I have had. Dean Bricker was awesome to work with and understood what I was looking for and Frank Longo was alongside working to make sure the details were followed up. Dean did a great job with the financing and got my payments to what I needed and was able to get the most out of my trade. I will definitely return for my next vehicle! A huge thanks to Frank and Dean for this great purchase! More
by TessaR
Employees Worked With
Frank Longo Sr
March 31, 2015
Made my lease purchase quick and painless Maria and the entire staff at Progressive were very friendly and helpful. I have been on the car search over the past few months and have come close t Maria and the entire staff at Progressive were very friendly and helpful. I have been on the car search over the past few months and have come close to making a few deals but they didn't go thru due to a few negative experiences with the shady tactics of certain salesmen. Maria was up front and I could tell was all about making this deal happen for me without pressuring me or up selling me on anything. Very professional and pleasant to work with. She got me right in the car I wanted and checked in with me throughout the whole process while making sure I was being taken care of by everyone else in her absence as she was preparing the various stages of paperwork, etc. This experience was so professional and opposite of my negative encounters I had experienced elsewhere. More
by Dpelly1
Employees Worked With
Maria Hattery
March 30, 2015
review easy transaction no high pressure gimmicks. they had plenty of inventory to pick from and we found a vehicle with all of the features we needed. easy transaction no high pressure gimmicks. they had plenty of inventory to pick from and we found a vehicle with all of the features we needed. More
by carbuyerreviewguy
Employees Worked With
Andy Katich
March 30, 2015
Wont go anywhere else I have bought multiple cars off Justin Carter i have even sent my mother who has bought two off of him and my daughter has gotten a vehicle off him he I have bought multiple cars off Justin Carter i have even sent my mother who has bought two off of him and my daughter has gotten a vehicle off him he is a straight upfront honest and good salesmen go to progressive and ask for Justin he will take good care of you. Tim Sanders and Dan Gordish(managers) also know how to treat their customers with respect and always make me feel completely happy when i go in thanks guys. More
by Dodgeram0081
Employees Worked With
Dan Gordish, Tim Sanders, Justin Carter
