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Progressive Chrysler Jeep Dodge Ram
Massillon, OH
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Made the Impossible work!! Seen a Jeep on line picked it on the website test drove it Wednesday drove it home Wednesday with the payment I wanted.Great people to work with. Seen a Jeep on line picked it on the website test drove it Wednesday drove it home Wednesday with the payment I wanted.Great people to work with. More
Great Experience I had been to two Ron Marhofer dealerships the day before and then went to Waikem in the morning. I thought I wouldn't be able to handle another deale I had been to two Ron Marhofer dealerships the day before and then went to Waikem in the morning. I thought I wouldn't be able to handle another dealership but decided to head over to Progressive. I always feel bad on going to dealerships just to see where my numbers will land because I know they all want to get something done that day. We sat down to go over the numbers and they brought out what they call their "accelerated equity" numbers. These numbers overwhelmed me quite a bit (almost made me want to leave) as they were high but after quite a bit of explaining, it made more sense. I did not understand why they would bring these numbers out when they knew my current payment, what I had looked at, and the numbers the other dealerships had given me. I reminded them of what I was looking for and they went back and forth a few times to see what numbers they could get for me. After the "accelerated equity" numbers, I for sure thought I would have to take a day or two to decide if I was really getting a good deal or not as they hadn't showed me what they were giving me for my car and what the sales price of the car was coming to. It took a couple breaks for fresh air, more explaining, and some convincing to get me settled on my new Dart GT. I could tell that Myk Fitch was new but he did a good job of going over the cars and using other employees to help him through the process. Frank Longo definitely has the job that was made for him. He is extremely personable and has great customer service. Andy Katich was also very helpful at the beginning before Myk took over and helped explain things to me throughout the process. Alyssa Donahey did a great job at the end with going over the numbers and made things quick and easy so I could enjoy my new car. More
Smooth and simple Tom Farkas was extremely friendly and made our car trading experience comfortable and easy. Would recommend Progressive and will be back for our next Tom Farkas was extremely friendly and made our car trading experience comfortable and easy. Would recommend Progressive and will be back for our next car! More
Car shopping made easy Seen a van in the lot after hours, made a phone call next business day. Went to see it Monday night, picked it up Thursday. Seen a van in the lot after hours, made a phone call next business day. Went to see it Monday night, picked it up Thursday. More
Made the impossible work! I went to see a vehicle that seemed to be over my budge but something that I would love to have. They were able to work with me to find a way for me I went to see a vehicle that seemed to be over my budge but something that I would love to have. They were able to work with me to find a way for me to afford it. I walk away with a payment even less than what I budged for, I was super excited! Thank You!! More
Worth the Trip I live in Iowa so making a nine hour drive to buy a car seemed pretty daunting. I called ahead of time and made sure I had all the information I neede I live in Iowa so making a nine hour drive to buy a car seemed pretty daunting. I called ahead of time and made sure I had all the information I needed and basically had the deal in place. Frank and Amber were great to work with, both over the phone and in person, and made the experience worth it. Needless to say the drive back home was great fun! More
Amazing experience! This dealership is great at working with customers and making them feel welcome! Brian Glasper made it very easy for me and my parents (who live in Fl This dealership is great at working with customers and making them feel welcome! Brian Glasper made it very easy for me and my parents (who live in Florida) to pick the perfect car for me. He went above and beyond to make sure everything went smooth. Alyssa Donahey is also great to work with! These two make an amazing team! If you want an easy and fun car buying experience, I highly suggest this duo! More
Courteous, Professional and Honest! Based on a past experience 10 years ago with Progressive I was a bit hesitant to deal with them again but decided everyone deserves a second chance. I Based on a past experience 10 years ago with Progressive I was a bit hesitant to deal with them again but decided everyone deserves a second chance. I'm a bit unorthodox in the way I prefer to negotiate and purchase a new car. After my initial contacts not being so willing to do business the way I like, I was just about ready to move on when I received a call from James Rowe. James was courteous, professional, timely and willing to work with me but most importantly he kept his word as per our negotiations and got me into the new Ram truck I was interested in. Hats off to James and when my wife is due for a new car, if Progressive has something she is interested in, James will hopefully be our guy again! Also, a shout out to Wayne in finance. Another good guy who advised us in a professional manner on all the additional options available, without being too overbearing. A funny, down to earth guy who added in just enough small talk to make us laugh and feel comfortable......Thanks again James & Wayne, job well done! More
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Very awesome My experience at progressive was so awesome. I felt comfortable and at ease the whole time that i was working with jimmy and Amber. I will continue to My experience at progressive was so awesome. I felt comfortable and at ease the whole time that i was working with jimmy and Amber. I will continue to go there every time I need help in getting a vehicle. More
Found my dream Jeep! Myk was very helpful and I saw a sincere care for helping me to find a Jeep that I would love. The dealership had a good selection of vehicles and the Myk was very helpful and I saw a sincere care for helping me to find a Jeep that I would love. The dealership had a good selection of vehicles and the staff were helpful. The process of purchasing and paperwork took several hours so prepare to spend a day at the dealer when you're ready to purchase, but driving my new Jeep home was worth it! More