Back

Progressive Chrysler Jeep Dodge Ram

Massillon, OH

4.1
1,015 Reviews

7966 Hills and Dales Road Northwest

Massillon, OH

44646

Directions

By Type

Showing 1,015 reviews

June 16, 2015

Easy Lease Process I really felt that Tom and James worked hard to make my lease process easy and successful. They didn't just tell me how it would be but listened to wh More

by stoiaj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Rowe, Tom Schmidt
June 16, 2015

Friendly, Fast & Efficient The friendliest dealership I have ever dealt with. From the moment I drove on to the lot to the moment I drove off in my new car, I felt like I was at More

by Iboughtacar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Anderson, Wayne Farris, Frank Longo Sr
June 15, 2015

Amazing First Car Purchase Experience As a recent college graduate, I felt that the next step in growing up was to lease my first car. I had my heart set on a new Jeep Renegade and Amber a More

by ayysams
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Marks, Amber Williams, Frank Longo Sr
June 15, 2015

Fast, Easy, and Enjoyable I had a great experience at Progressive, especially since this was my first time buying a car. My salesman J.T. was super informative, in-depth, gave More

by bsmith0810
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Marks, Frank Longo Sr, JT Ansel
June 12, 2015

Easy to work with Overall I was pleased with my experience at Progressive. Worked with Frank and Rob on purchasing my F150. There is one final part of our transaction t More

by mbos11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Longo Sr
June 12, 2015

Quick, efficient, friendly I would recommend anyone to go see Mark Hastler! He never once gave up on making sure I was leaving with the exact truck I wanted, he made it happen! More

by Oopie87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hastler, Alyssa Donahey
June 11, 2015

Mark Anderson (Sales) On Wednesday June 10th I took my girlfriend into Progressive Jeep in Massillon Ohio where we met Mark Anderson salesman. We were in a bad situation on More

by Tim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Marks, Mark Anderson, Nathaniel Wisor, Frank Longo Sr
June 09, 2015

unreliable and unprofessional I had made arrangements to look and test drive the mustang days before coming with their internet person named Wendy. I called the morning of and More

by eckk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Frank Longo Sr
Jun 12, 2015 -

Progressive Chrysler Jeep Dodge Ram responded

I am sorry to hear of your situation that you had with us recently. We do have a great selection of vehicles at very aggressive prices, so we do attract a lot of customers from distances away based on that. We have found that the best way to handle this high volume of inquiries is to leave it up to whoever shows up first to see the car personally. We have made great efforts in having different employees inside the dealership keep customers informed as to whether or not something has sold. In this case it was sold and so we reached out to let you know and in the meantime the financial arrangements the customer had fell through. Ultimately, we want to sell cars and make it as smooth and easy as possible. If there are any further questions or comments please feel free to give me a call: Tim Sanders Dealer/ Owner Progressive Auto Group 330-833-8585 tsanders@proressiveautogroup.com

June 09, 2015

Great Experience Have been looking for at least a year for a new car. Un-decided what I wanted. A Jeep Patriiot? Or a Jeep Renegade. I loved the looks of the Renega More

by HeyItsMarsh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hastler
Jun 25, 2015 -

Progressive Chrysler Jeep Dodge Ram responded

Marsha, thanks for the fantastic review! Mark is great to work with; he really knows his stuff! We hope you are absolutely loving your new Renegade. Cute or not, it's a great vehicle!

June 07, 2015

I'm 66 and this is the best deal I have ever been offered. We went in to kick some tires but between JT & Frank Longo, they teamed up and made me a deal I just could't refuse. Alyssa handled the financing and More

by lzeno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Donahey, Frank Longo Sr
...
74
...