Progressive Chrysler Jeep Dodge Ram
Massillon, OH
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Easy Lease Process I really felt that Tom and James worked hard to make my lease process easy and successful. They didn't just tell me how it would be but listened to wh I really felt that Tom and James worked hard to make my lease process easy and successful. They didn't just tell me how it would be but listened to what i needed and worked to make it happen. More
Friendly, Fast & Efficient The friendliest dealership I have ever dealt with. From the moment I drove on to the lot to the moment I drove off in my new car, I felt like I was at The friendliest dealership I have ever dealt with. From the moment I drove on to the lot to the moment I drove off in my new car, I felt like I was at the right place. I would recommend them to anyone looking for a new car. I was overwhelmed with how friendly everyone was. More
Amazing First Car Purchase Experience As a recent college graduate, I felt that the next step in growing up was to lease my first car. I had my heart set on a new Jeep Renegade and Amber a As a recent college graduate, I felt that the next step in growing up was to lease my first car. I had my heart set on a new Jeep Renegade and Amber and her team at Progressive were able to make this dream come true. With exceptional service all around, I felt so comfortable upon walking in, I didn't want to leave without a car. Amber went above and beyond to match me with the perfect Renegade and make it work with my budget. Leasing a car through Progressive Chrysler Jeep Dodge was such an enjoyable experience - I can't see myself ever going anywhere else. Thanks!!! More
Fast, Easy, and Enjoyable I had a great experience at Progressive, especially since this was my first time buying a car. My salesman J.T. was super informative, in-depth, gave I had a great experience at Progressive, especially since this was my first time buying a car. My salesman J.T. was super informative, in-depth, gave me ALL the options, and never pushed me. Frank helped hooked me up with some immediate help right off the bat and always checked back in on me during the whole process. They made the whole idea of buying a car simple, easy, and fun. Definitely go see these two gentlemen! More
Easy to work with Overall I was pleased with my experience at Progressive. Worked with Frank and Rob on purchasing my F150. There is one final part of our transaction t Overall I was pleased with my experience at Progressive. Worked with Frank and Rob on purchasing my F150. There is one final part of our transaction that needs completed, so once that is done, I would probably change my rating to 5 stars. I felt like Frank made sure everything was ready to go on time. Very professional and seasoned. More
Quick, efficient, friendly I would recommend anyone to go see Mark Hastler! He never once gave up on making sure I was leaving with the exact truck I wanted, he made it happen! I would recommend anyone to go see Mark Hastler! He never once gave up on making sure I was leaving with the exact truck I wanted, he made it happen! Great guy, awesome salesman, highly recommend! More
Mark Anderson (Sales) On Wednesday June 10th I took my girlfriend into Progressive Jeep in Massillon Ohio where we met Mark Anderson salesman. We were in a bad situation on On Wednesday June 10th I took my girlfriend into Progressive Jeep in Massillon Ohio where we met Mark Anderson salesman. We were in a bad situation on our 3rd attempt to get out of the upside down position we were in with our car knowing the payment will go up we tried for the Chrysler 200. They are running a promotion for 5,000 trade in towards a new Chrysler. We waited a bit drove the 200 and waited, Mark came back with a payment plan and we had to turn down the car. We shook Mark hand and was about to walk out when Mark said hold on a minute let me go talk to sales manager Nate. We met Nate the sales manager he worked even more on the payment dropped it almost 100 dollars we about fell to the floor it was settled Mark and Nate got us in that 2015 Chrysler 200 with a payment to fit our budget. this dealership out of my 46 years of life has been the best place to get a car, truck or van. Then we met John the finance manager he was very kind friendly and explained everything to where it was easy for us to understand. John did a amazing job with us it did't take long and it was a fun experience. I must mention the one guy that kept everything calm for us while we waited. Just a special thanks to Frank for all your support in our amazing experience with Progressive Jeep.. I highly recommend Progressive Jeep as your next spot to buy your next car, truck or van. New oh used this group will go far and beyond their duty to make it the best experience of your life. Thanks so much for my new Chrysler 200 I " LOVE IT" Ask for Mark Anderson folks... Thanks again to the staff of Progressive Jeep!!! More
unreliable and unprofessional I had made arrangements to look and test drive the mustang days before coming with their internet person named Wendy. I called the morning of and I had made arrangements to look and test drive the mustang days before coming with their internet person named Wendy. I called the morning of and was told car was there and not sold . A salesman named Frank called me and assured me the car was waiting for me . One hour left into my drive from Buffalo Frank called me and told me the car was sold . This was very disappointing news. The dealership should have giving me the chance to buy it given the fact I was coming from out of town and made arrangements. Later on in the day I received a email stating the person could not get financing to purchase the car I'm not sure what really happened but this is not how customers should be treated . I read other bad reviews similar to my experience so I recommend going to anothet dealer I ended up buying a 08 from another dealer. More
Great Experience Have been looking for at least a year for a new car. Un-decided what I wanted. A Jeep Patriiot? Or a Jeep Renegade. I loved the looks of the Renega Have been looking for at least a year for a new car. Un-decided what I wanted. A Jeep Patriiot? Or a Jeep Renegade. I loved the looks of the Renegade (they're cute) Yes I"m a girlie. And cute is how I describe the Renegade. So after a year of walking the fence I ended up with the Renegade with the amazing help of Mark Hastler. Love the help, and the Renegade. Couldn't ask for a better sales person than Mark Thank you so much for making my car buying experience so much fun and easy. You guys are great Marsha L Humes By the way...did I mention I love my new car? My 3rd Jeep...I love it. More
I'm 66 and this is the best deal I have ever been offered. We went in to kick some tires but between JT & Frank Longo, they teamed up and made me a deal I just could't refuse. Alyssa handled the financing and We went in to kick some tires but between JT & Frank Longo, they teamed up and made me a deal I just could't refuse. Alyssa handled the financing and in two short hours we were on our way out the door with a 2015 Dodge Van. More