Progressive Chrysler Jeep Dodge Ram
Massillon, OH
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The best customer service experience at a dealership! I listened to the Mix 94.1 radio commercial for a little while and decided to call and see what the special was really cracked up to be like. I made I listened to the Mix 94.1 radio commercial for a little while and decided to call and see what the special was really cracked up to be like. I made an appt. for the next day to view some Dodge Darts. I arrived and was greeted with enthusiasm by Frank and he escorted me to meet my dealer. She (Amber) was such a gem in everything she completed. She and the finance guy (sorry I forgot his name) worked so very hard at helping me achieve my goal of owning a NEW car!!!!! I definetly will be back for any and all service to my vehicle. They do not seem like the typical car sales team. I can not thank them enough for all that they accomplished for me! Thanks Amber Williams! More
Another new Dodge probably the sixth truck i've bought from you guys. always professional and efficient. Just shouldnt try to buy one on a Saturday, way too busy! probably the sixth truck i've bought from you guys. always professional and efficient. Just shouldnt try to buy one on a Saturday, way too busy! More
great dealership have used them many times in the past J. T. was fantastic, we have always been happy with our dealings at progressive and this time was the best yet. He was very attentive and even though J. T. was fantastic, we have always been happy with our dealings at progressive and this time was the best yet. He was very attentive and even though they were extremely busy we felt as if we were important to them More
Amazing! Going into the dealership, I felt like I wasn't going to get very far and would walk away with what to work on for being a first time car buyer. Andy Going into the dealership, I felt like I wasn't going to get very far and would walk away with what to work on for being a first time car buyer. Andy worked hard trying to find me the best deal and working around what I would be able to afford. Overall my experience was amazing and I will definitely be going back to Progressive to buy other vehicle in the future. More
My First Car Buying Experience This dealership has earned 5 stars specifically because of how well everyone worked to give me exactly what I wanted and more. Being a first time car This dealership has earned 5 stars specifically because of how well everyone worked to give me exactly what I wanted and more. Being a first time car buyer, it was pretty nerve racking, but they made it all so easy and I was definitely well taken care of. Progressive is the dealership I would recommend to anyone who wants to not only get what they want but also build a lasting relationship with an outstanding staff. More
Excellent I went into the dealer think I would probley not get a car but Maria was a good help I loved all the nice friendly people I loved my experience I went into the dealer think I would probley not get a car but Maria was a good help I loved all the nice friendly people I loved my experience More
Great, very helpful Our salesman, Andy katich was very nice, and took the time to show us the difference in the two cars we were looking at. Will go back in the future, a Our salesman, Andy katich was very nice, and took the time to show us the difference in the two cars we were looking at. Will go back in the future, and will ask for Andy again!! More
excellent experience Awesome experience. Frank and Mitch were so nice. Made my life really easier. All the finance process was fast and easy. This is really amazing place. Awesome experience. Frank and Mitch were so nice. Made my life really easier. All the finance process was fast and easy. This is really amazing place. All the staff is really good. Congratulations. More
Customer Oriented When my husband and I arrived at Progressive, the staff was waiting for us with friendly smiles and open arms, eager to work with us. Mark, Dan, Wayne When my husband and I arrived at Progressive, the staff was waiting for us with friendly smiles and open arms, eager to work with us. Mark, Dan, Wayne and of course Frank, all have tremendous attitudes and made the trade-in and purchase process the best, by far, that we have ever experienced with a vehicle dealership! We will definitely make the trip from Pittsburgh to Progressive again! Kim- All Seasons Landscape Solutions More
Andy Katich when my husband and I came to Progressive Dodge knowing what vehicle we were there to look at, we were greeted by Andy Katich who was very polite and when my husband and I came to Progressive Dodge knowing what vehicle we were there to look at, we were greeted by Andy Katich who was very polite and tried locating the exact vehicle we were there for and figure out the best and quickiest way to aquire the vehicle and did a great job of doing so! Thank You Andy for all your assistance and being kind and courteous! thanks again!! Thank You Alyssa Donahey also, in Financing she was also quick,kind and courteous! Joseph S. Walczak & Cynthia R. Walczak More