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Progressive Chrysler Jeep Dodge Ram
Massillon, OH
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GREAT EXPERIENCE-MCCULLOUGH THEY HAD INTREST IN OUR CAR WHICH WE LIKED. WE MET WITH MITCH MANN AND TALKED ABOUT WHAT WOULD SUIT US FOR OUR NEXT VEHICHLE. WE TEST DROVE A COUPLE D THEY HAD INTREST IN OUR CAR WHICH WE LIKED. WE MET WITH MITCH MANN AND TALKED ABOUT WHAT WOULD SUIT US FOR OUR NEXT VEHICHLE. WE TEST DROVE A COUPLE DODGE JOURNEY AND CHOSE A PRE-OWNED 2014 BECAUSE OF COLOR AND OPTIONS. ALL THE STAFF WE DEALT WITH WERW VERY HELPFUL. GOOD EXPERIENCE. More
Patient After many test drives , phone calls and texts we found what we were looking for in the 200 S all wheel drive. Months of looking at many different opt After many test drives , phone calls and texts we found what we were looking for in the 200 S all wheel drive. Months of looking at many different options and styles we got it right. Could not be happier. Dealership never got frustrated with us. Stayed patient and helped us make the right choice at the right price. Sales force works together to make the buying experience very good. The Chrysler 200 S is not my Grandpa's Chrysler. It's all mine!! Thanks Progressive More
Love my Jeep, great salesman Car shopping typically stresses me out, and especially this time around since I was considering switching from a small luxury car to a Jeep for the fi Car shopping typically stresses me out, and especially this time around since I was considering switching from a small luxury car to a Jeep for the first time ever. Andy was patient with me as I weighed my options and made sure I'd like driving a larger vehicle. He was very knowledgable and thorough in showing me all of the great features my Grand Cherokee Overland offers (even more than my "higher end" car had). I felt super confident in my decision and not at all like I was pressured into it. The UConnect system and other safety/convenience features were a breeze to operate after Andy took a few minutes to explain them, and I am loving the smooth ride to work every day. The sales process overall was straightforward and painless. Thanks, Andy and Progressive for a great buying experience and an even better new ride!! More
Feeling a bit disappointed in myself. I should have waited til Labor Day to buy the Cherokee. I was in the week before and asked if they knew what deal would be offered for Labor Day. The I should have waited til Labor Day to buy the Cherokee. I was in the week before and asked if they knew what deal would be offered for Labor Day. The salesmen didn't seem to know what deal would be offered. I was almost out the door, but stuck around and put a little too much trust in Frank. I traded my vehicle as well as putting 4,000$ down on a lease. This week they're offering the same lease for 280\mo with only 280 down. My payment is 240$. It's my fault for being naïve... More
first car purchase The thought of purchasing my own car was scary enough, let alone my indecisive self kept going back and forth between what car I wanted, my price rang The thought of purchasing my own car was scary enough, let alone my indecisive self kept going back and forth between what car I wanted, my price range, etc. Mark Hastler was awesome to work with, was not pushy at all, showed me multiple options, and was completely understanding. He made my first car purchase a positive experience rather than the usual car dealership stereotype situations you often hear about. The whole dealership had an incredible, laid back atmosphere with friendly people everywhere making the whole experience as relaxed and as fun as buying a car can possibly be. I will definitely be back! More
It was an easy transaction We visited after seeing an ad for a car on line. When we got there the cat was gone which aggravated us a bit but luckily we had a second option. The We visited after seeing an ad for a car on line. When we got there the cat was gone which aggravated us a bit but luckily we had a second option. The saless guy was very helpful and courteous and we have bought a lot of cars so we weren't the easiest customer he ever had I am sure. More
Fantastic Job by all staff. This dealership is fantastic. Never have I purchased a car where the entire staff was so proficient. It was hard to believe the concern each member ga This dealership is fantastic. Never have I purchased a car where the entire staff was so proficient. It was hard to believe the concern each member gave me regarding my purchase of the vehicle I loved and wanted to purchase. Their level of professionalism fascinated me, their proficiency only gave way to the results that I would hope for. Thanks Jimmy Dowling, (my sales person), Frank, the sales manager and even Elissa the expert who finalized my purchase for all you have done during this process. Thanks for your every effort each and every one of you. You really have made my life much more rewarding and tremendously less stressful. Sincerely, Charles More
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Great Quality Quick and painless process. Amber took great care of us and got us exactly what we were looking for, hassle free. They had us approved for financing v Quick and painless process. Amber took great care of us and got us exactly what we were looking for, hassle free. They had us approved for financing very quickly and back home in no time. More
Great experience purchasing our vehicle. Tom Schmidt and James Rowe were very nice and professional and made the car buying experience go as well as it could. We have purchased over ten vehi Tom Schmidt and James Rowe were very nice and professional and made the car buying experience go as well as it could. We have purchased over ten vehicles and this was the best experience by far! Great customer service! More
excellent dealer and very customer friendly very customer friendly sales person maria hattery. She was very knowledgeable and helpful. She made our experience fun and pleasant. She did an excell very customer friendly sales person maria hattery. She was very knowledgeable and helpful. She made our experience fun and pleasant. She did an excellent job. More