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Progressive Chrysler Jeep Dodge Ram
Massillon, OH
1,022 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,022 reviews
December 11, 2015
Wonderful experience!! This is the second vehicle we've purchased from Progressive Jeep (2014 Jeep Wrangler & 2014 Jeep Grand Cherokee) and both experiences were smooth, pai This is the second vehicle we've purchased from Progressive Jeep (2014 Jeep Wrangler & 2014 Jeep Grand Cherokee) and both experiences were smooth, painless and pressure free! I would (and have) recommend this dealership to anyone looking to purchase a vehicle. We will be going back for all other vehicles! I, unfortunately, am terrible with names and cannot remember any names other than my salesman; but the everyone from Mark to the sales manager, finance and service were friendly and accommodating. More
by stephvolkert
Employees Worked With
Mark Anderson
December 08, 2015
Great new car purchase! I recently bought a 2016 Jeep Cherokee and had such a great experience. Justin Carter was our sales consultant and answered all of our questions and w I recently bought a 2016 Jeep Cherokee and had such a great experience. Justin Carter was our sales consultant and answered all of our questions and was very helpful. We walked in looking at a new Compass and walked out with a better vehicle instead! I would recommend anyone looking for a new or used vehicle to visit Justin Carter at Progressive Dodge. More
by Natm2123
Employees Worked With
Justin Carter, Dean Waldron, Alyssa Donahey
December 08, 2015
Best car buying experience I've ever had! Well it takes a lot for me to be impressed with someone selling me a product. But I had to post my experience at Progressive Chrysler Jeep and Dodge. Well it takes a lot for me to be impressed with someone selling me a product. But I had to post my experience at Progressive Chrysler Jeep and Dodge. Years ago my wife and I had Jeeps but the dealership I dealt with no longer carried Chrysler. We had been dealing with Honda and our lease was ending. On a whim I stopped at Progressive just to take a peek at the Chrysler line of vehicles. I met with one of the owners Tim Sanders told him my situation and what I was going to get from Honda. From there he introduced me to Jimmy Dowling to go over some options. Jimmy was very good and knew every detail of the vehicles he presented to me. Not only did they SAVE me money on the lease but got us more for the money! The whole experience was very low pressure and made me very comfortable with our choices. Nathaniel Wisor got us where we needed to be in the financing without a hitch and also handled the trade in's. This was a stress free buying experience. Even dealing with Wayne Farris signing the paperwork for two vehicles was a breeze. Every associate I came in contact with was at the top of their game. I will be a customer for years to come. Progressive Jeep and Dodge should be on your list if your in the market for a car,truck or Suv. Sincerely, A 110% satisfied customer More
by Jon777
Employees Worked With
Tim Sanders, Jimmy Dowling, Nathaniel Wisor, Wayne Farris
December 07, 2015
Very helpful They were very helpful and not to pushy. They were quick and I love that I did not spend all day in the dealership. I love my new jeep! They were very helpful and not to pushy. They were quick and I love that I did not spend all day in the dealership. I love my new jeep! More
by Ajoy
Employees Worked With
Wayne Farris, Clayton Sanders, Adam Robinson
December 04, 2015
Car deal Mitch was our salesman and did a nice job helping us buy the car we found on their website. We reserved a test drive via online and that went smoothly Mitch was our salesman and did a nice job helping us buy the car we found on their website. We reserved a test drive via online and that went smoothly. The dealership was decorated and all dressed up for halloween, which made it kind of fun. More
by teatime123
Employees Worked With
John Marks, Mitch Mann
December 03, 2015
Nothing but problems Bought a certified truck in August. First time I took it in to get fixed they wanted to charge 300+ to put new spark plugs in. The spark plugs weren't Bought a certified truck in August. First time I took it in to get fixed they wanted to charge 300+ to put new spark plugs in. The spark plugs weren't the problem. They didn't have he part for the issue. Had to wait to get part. Took it back in and they said it was fixed so I picked it up and the problem wasn't fixed. Truck was still under warranty. They got me a rental while they fixed it. 3 days later it's fixed but now want to charge $100 deductible. No way. What a joke. More
by Unhappy
Employees Worked With
Myk Fritch, Dave Schraft
November 30, 2015
Easy Dealings ! My wife & I feel very lucky to have got Maria as our Solutions Provider when we stopped to look at a Jeep Patriot. Maria told us she could show us bot My wife & I feel very lucky to have got Maria as our Solutions Provider when we stopped to look at a Jeep Patriot. Maria told us she could show us both new & Certified Used so we could see which would work best for us. After a test drive my wife knew what she wanted. after we reached a deal She took us to Finance where we met Alyssa. Working with Maria & Alyssa I never felt so relaxed after buying a car. My wife & I both felt they were Professional , Friendly & knew their jobs very well. Thanks for helping us get the Jeep my wife wanted. Joe More
by joe49
Employees Worked With
Maria Hattery, Alyssa Donahey
November 25, 2015
Pleasant experience Fast and painless sales experience. Financing was a breeze and very reasonable. Adam Robinson was not only courteous and professional, but knowledgabl Fast and painless sales experience. Financing was a breeze and very reasonable. Adam Robinson was not only courteous and professional, but knowledgable of the products he sells. More
by werbs
Employees Worked With
Wayne Farris, Adam Robinson
November 24, 2015
Quick find and purchase We were able to purchase a superior car and quickly after our accident. We were taken good care of and valued as a customer. The purchase went so sm We were able to purchase a superior car and quickly after our accident. We were taken good care of and valued as a customer. The purchase went so smoothly in a budget we could afford. More
by Lindajo123
Employees Worked With
Mitch Mann
November 24, 2015
Jeep troubles This was the 1st time I had dealt with Eric Eash and it was a great experience! Our Jeep needed a new engine and Eric was able to get Chrysler to help This was the 1st time I had dealt with Eric Eash and it was a great experience! Our Jeep needed a new engine and Eric was able to get Chrysler to help pay for most of the repair. He also kept me informed the entire time the Jeep was at the dealership. I was very pleased with my service!! More
by 3polarbears
Employees Worked With
Eric Eash
