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Progressive Chrysler Jeep Dodge Ram
Massillon, OH
1,015 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,015 reviews
December 18, 2015
Amazing experience We contact James Rowe on Tuesday, December 15th and he was amazing and very helpful. WE were in our new vehicle on Thursday. Thank you We contact James Rowe on Tuesday, December 15th and he was amazing and very helpful. WE were in our new vehicle on Thursday. Thank you More
by dmorrow1474
Employees Worked With
James Rowe
December 15, 2015
"Excellent experience in every way!!" I was extremely happy with the process of leasing a 2016 Jeep Cherokee. THANK YOU Tim Sanders, Andy Katich and John Marks. Your all Awesome!!! I was extremely happy with the process of leasing a 2016 Jeep Cherokee. THANK YOU Tim Sanders, Andy Katich and John Marks. Your all Awesome!!! More
by lohuf
Employees Worked With
John Marks, Tim Sanders, Andy Katich
December 15, 2015
jeep grand cherokee I went to progressive looking for something specific my salesmen Justin Carter said he would have to keep his eyes peeled for one with that equipment I went to progressive looking for something specific my salesmen Justin Carter said he would have to keep his eyes peeled for one with that equipment about two or three days later Justin called and said he found the perfect one so my wife nd I went down and bought it my family and myself have bought multiple cars off of Justin Carter and we will continue to go back if you are looking for a new car go see Justin Carter More
by Dodgeram0081
Employees Worked With
John Marks, Tim Sanders, Justin Carter, Dean Waldron
December 11, 2015
Wonderful experience!! This is the second vehicle we've purchased from Progressive Jeep (2014 Jeep Wrangler & 2014 Jeep Grand Cherokee) and both experiences were smooth, pai This is the second vehicle we've purchased from Progressive Jeep (2014 Jeep Wrangler & 2014 Jeep Grand Cherokee) and both experiences were smooth, painless and pressure free! I would (and have) recommend this dealership to anyone looking to purchase a vehicle. We will be going back for all other vehicles! I, unfortunately, am terrible with names and cannot remember any names other than my salesman; but the everyone from Mark to the sales manager, finance and service were friendly and accommodating. More
by stephvolkert
Employees Worked With
Mark Anderson
December 08, 2015
Great new car purchase! I recently bought a 2016 Jeep Cherokee and had such a great experience. Justin Carter was our sales consultant and answered all of our questions and w I recently bought a 2016 Jeep Cherokee and had such a great experience. Justin Carter was our sales consultant and answered all of our questions and was very helpful. We walked in looking at a new Compass and walked out with a better vehicle instead! I would recommend anyone looking for a new or used vehicle to visit Justin Carter at Progressive Dodge. More
by Natm2123
Employees Worked With
Justin Carter, Dean Waldron, Alyssa Donahey
December 08, 2015
Best car buying experience I've ever had! Well it takes a lot for me to be impressed with someone selling me a product. But I had to post my experience at Progressive Chrysler Jeep and Dodge. Well it takes a lot for me to be impressed with someone selling me a product. But I had to post my experience at Progressive Chrysler Jeep and Dodge. Years ago my wife and I had Jeeps but the dealership I dealt with no longer carried Chrysler. We had been dealing with Honda and our lease was ending. On a whim I stopped at Progressive just to take a peek at the Chrysler line of vehicles. I met with one of the owners Tim Sanders told him my situation and what I was going to get from Honda. From there he introduced me to Jimmy Dowling to go over some options. Jimmy was very good and knew every detail of the vehicles he presented to me. Not only did they SAVE me money on the lease but got us more for the money! The whole experience was very low pressure and made me very comfortable with our choices. Nathaniel Wisor got us where we needed to be in the financing without a hitch and also handled the trade in's. This was a stress free buying experience. Even dealing with Wayne Farris signing the paperwork for two vehicles was a breeze. Every associate I came in contact with was at the top of their game. I will be a customer for years to come. Progressive Jeep and Dodge should be on your list if your in the market for a car,truck or Suv. Sincerely, A 110% satisfied customer More
by Jon777
Employees Worked With
Tim Sanders, Jimmy Dowling, Nathaniel Wisor, Wayne Farris
December 07, 2015
Very helpful They were very helpful and not to pushy. They were quick and I love that I did not spend all day in the dealership. I love my new jeep! They were very helpful and not to pushy. They were quick and I love that I did not spend all day in the dealership. I love my new jeep! More
by Ajoy
Employees Worked With
Wayne Farris, Clayton Sanders, Adam Robinson
December 04, 2015
Car deal Mitch was our salesman and did a nice job helping us buy the car we found on their website. We reserved a test drive via online and that went smoothly Mitch was our salesman and did a nice job helping us buy the car we found on their website. We reserved a test drive via online and that went smoothly. The dealership was decorated and all dressed up for halloween, which made it kind of fun. More
by teatime123
Employees Worked With
John Marks, Mitch Mann
December 03, 2015
Nothing but problems Bought a certified truck in August. First time I took it in to get fixed they wanted to charge 300+ to put new spark plugs in. The spark plugs weren't Bought a certified truck in August. First time I took it in to get fixed they wanted to charge 300+ to put new spark plugs in. The spark plugs weren't the problem. They didn't have he part for the issue. Had to wait to get part. Took it back in and they said it was fixed so I picked it up and the problem wasn't fixed. Truck was still under warranty. They got me a rental while they fixed it. 3 days later it's fixed but now want to charge $100 deductible. No way. What a joke. More
by Unhappy
Employees Worked With
Myk Fritch, Dave Schraft
November 30, 2015
Easy Dealings ! My wife & I feel very lucky to have got Maria as our Solutions Provider when we stopped to look at a Jeep Patriot. Maria told us she could show us bot My wife & I feel very lucky to have got Maria as our Solutions Provider when we stopped to look at a Jeep Patriot. Maria told us she could show us both new & Certified Used so we could see which would work best for us. After a test drive my wife knew what she wanted. after we reached a deal She took us to Finance where we met Alyssa. Working with Maria & Alyssa I never felt so relaxed after buying a car. My wife & I both felt they were Professional , Friendly & knew their jobs very well. Thanks for helping us get the Jeep my wife wanted. Joe More
by joe49
Employees Worked With
Maria Hattery, Alyssa Donahey
