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Progressive Chrysler Jeep Dodge Ram
Massillon, OH
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always great I have purchased several trucks from Clayton sanders and mark Anderson. The service is always top notch! I will be a life long customer for sure. I have purchased several trucks from Clayton sanders and mark Anderson. The service is always top notch! I will be a life long customer for sure. More
ENTHUSIASTIC - KNOWLEDGEABLE - EXCITING I had an appointment in the early AM to get my vehicle appraised, I met Natalie and she was going to assist me in the process. The vehicle that I was I had an appointment in the early AM to get my vehicle appraised, I met Natalie and she was going to assist me in the process. The vehicle that I was looking at was sold (my fault). Natalie asked if I would be interest in another vehicle I said I would consider another car like the one I was looking at. A couple hours later she made this customer extremely satisfied with the price and this vehicle was similar to one I was looking at. When I was finished with Natalie I was directed to Alyssa, her experience and enthusiasm made the the Financial package very understandable. She made sure I understood the process; she made this customer feel that I received the best options possible. (Alyssa needs a couple more stars than 5) More
Vehicle Service Scam I bought a 2012 Jeep from progressive. This vehicle was running great. I took this vehicle to progressive for prevented maintenance for the miles on t I bought a 2012 Jeep from progressive. This vehicle was running great. I took this vehicle to progressive for prevented maintenance for the miles on the vehicle. Oil change, Fuel injector service, throttle body service. They told me the service was preformed, and charged me $235.00. 1 week later my check engine light came on. I trusted them so I took it back to see what was wrong. They cleared the check engine light, and said if it comes back on, schedule an appointment. Well it came back on, so I scheduled the appointment. When I showed up for the appointment I was treated very badly. So I took my service to Klaben Jeep in Kent, Ohio. I explained what had happened, and the service that was preformed by Progressive Jeep. As they were trying to figure out the check engine light, they found that Progressive had not preformed the service at all. I wonder how many others have been scammed by Progressive. I suggest finding another Dealer. That's why I give Progressive Jeep in Massillon, Ohio 0 stars More
Outstanding!!! I couldn't be happier with my experience at Progressive Dodge. Mark Hastler gets a 5 star rating!!!! GREAT JOB PROGRESSIVE DODGE!!! I love my new Jeep I couldn't be happier with my experience at Progressive Dodge. Mark Hastler gets a 5 star rating!!!! GREAT JOB PROGRESSIVE DODGE!!! I love my new Jeep. Jon Lindsey More
Nice experience buying a new Truck at Progressive Dodge We inquired about a new Dodge Crew Cab and worked with Mark Dombrowski and Owner Tim Sanders. Both were extremely informative and fair with a great d We inquired about a new Dodge Crew Cab and worked with Mark Dombrowski and Owner Tim Sanders. Both were extremely informative and fair with a great deal for our new Truck. Wayne made finishing the deal quick. More
Lease trade in I came to Progressive to trade in a leased 2013 Town and Country. I have worked Tom before. All things went very smoothly. All the staff were very fri I came to Progressive to trade in a leased 2013 Town and Country. I have worked Tom before. All things went very smoothly. All the staff were very friendly and cordial. They showed me the options of buying the current care, trading in for another a 2016 lease, or buying a 2016 from the stock. When I picked up the car everything was spotless. I returned to the dealership two days later due to compass problems. Dan Gordish. was very helpful, and able to solve my problem. Wayne Ferris was very good at explaining my options on leases and protection options. All in all a very nice experience. More
purchase of both vehicles we are very pleased with the service we received from Justin and Amber during our first purchase in Sep 2015 of a Dodge Journey, that we decided to co we are very pleased with the service we received from Justin and Amber during our first purchase in Sep 2015 of a Dodge Journey, that we decided to come back this past weekend where we worked with Amber in purchasing our Ram 1500 Truck. Thank You and keep up the great work More
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Jeep Wrangler My husband and I came in to Progressive to test drive a few Jeep Wranglers. A friend had suggested this dealership because she had recently bought a J My husband and I came in to Progressive to test drive a few Jeep Wranglers. A friend had suggested this dealership because she had recently bought a Jeep from them. Adam and Andy were great to work with. Adam took us on a few test drives and answered every question we had. I was pretty specific on what I wanted in my Jeep and Adam was awesome at finding the perfect one for me. Adam was kind and patient with us and worked with us down to every little detail. We never felt pressured, uncomfortable, or that someone was trying to sell us something we did not want. It was a great experience overall. I will definitely recommend this dealership and Adam to anyone in the market for a Jeep. Thank you Adam. I love my new ride!!! Bernadette More
Buying Experience Brian Glasper and Nathaniel Wisor and Tim Sanders got us the deal we were looking for and treated us with respect. The dealership personnel are all ve Brian Glasper and Nathaniel Wisor and Tim Sanders got us the deal we were looking for and treated us with respect. The dealership personnel are all very friendly and if u have a problem they will take care of it immediately. The service department works very hard to take care of the customer. They dont try to pressure u and they listen very carefully to your concerns and will fix the problem right the first time. I have bought 4 cars from them and will go back a 5th time!!!! When that time comes!!!!!!!!!!!!!!! More
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Was treated so good by all employees. We are very happy! The employees were all very nice. You got treated with respect. It was a pleasure doing business with them. They explained everything and made sure to The employees were all very nice. You got treated with respect. It was a pleasure doing business with them. They explained everything and made sure to do their best. More