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Progressive Chrysler Jeep Dodge Ram
Massillon, OH
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Friendly and quick I had an appointment for a recall that was going to take 2 to 3 hours to complete. My appointment only took the service department 45 minutes. I had an appointment for a recall that was going to take 2 to 3 hours to complete. My appointment only took the service department 45 minutes. More
Prius Purchase This dealership is dedicated to satisfying their customers. The price was fair and the process was easy and handled fast and efficiently. I have no he This dealership is dedicated to satisfying their customers. The price was fair and the process was easy and handled fast and efficiently. I have no hesitation in recommending Progressive. More
Great people willing to help Went to Progressive looking to buy a van. I was pre-approved at a local credit union with a high interest rate, and felt trapped with them. When I arr Went to Progressive looking to buy a van. I was pre-approved at a local credit union with a high interest rate, and felt trapped with them. When I arrived I was greeted my Mitch as soon as I got out of my car. He took me into his office, and took notes as I was talking which shows me he was actually listening to my needs. Finally found a van to fit my needs, and proceeded with the transaction. During the time, we discussed family issues to kill dead air time, and he was very concerned with my personal issue, and kept asking how it was going every chance we spoke. He was also persistent with letting me know he could probably get a good rate, and finally I let him try. He got me approved and cut my rate 5%. When I was test driving, I noticed the tire service light was on and he explained that I just needed to fill my tire up with air and drive for about a half hour and it would go away. So as the days go on my PSI kept dropping to 12. So I called up Mitch, and he sent me to see Eric, and he fixed the problem in a day with no charge to me. Truly impressed with the service I recieved. Now when I go in there I feel as if I have a friend, rather than just a sales person. More
Dealership went above and beyond for us!!! All positive things to say here. Mitch Mann and manager Nathaniel Wisor were an absolute pleasure to do business with. We drove from out of town and t All positive things to say here. Mitch Mann and manager Nathaniel Wisor were an absolute pleasure to do business with. We drove from out of town and they stayed after hours to sell us a car, which we got at an amazing price. They also gave top dollar for our junk trade in. Just an excellent place to do business we were very, very pleased and impressed with their staff and beautiful dealership. WILL ABSOLUTELY DRIVE 1.5 HOURS TO DO BUSINESS WITH THEM AGAIN!!! - Travis and Stephanie More
Basic Oil Change... Added value I went in for a basic oil change and Mr. McCullough hooked me up with some extras (tire rotation and wash). I had an open recall and even though I tu I went in for a basic oil change and Mr. McCullough hooked me up with some extras (tire rotation and wash). I had an open recall and even though I turned down getting this done the same day due to time constraint, he later offered me a loaner. There was not much pressure to get some additional repairs so that was nice. Although this dealership is about 15 mins further than closer one, I think I might make it my "home" dealership... Unless things change. Keep up the work! More
2015 Jeep Renegade Latitude Very enjoyable, caring, responsive to every request made. Would highly recommend to anyone needing a new Jeep, Dodge, or Chrysler. Love my new Renegad Very enjoyable, caring, responsive to every request made. Would highly recommend to anyone needing a new Jeep, Dodge, or Chrysler. Love my new Renegade, awesome vehicle. More
Great Service Andy did a great job at making the car buying experience as easy and painless as possible. Highly recommended. Plus we got to test drive a Dodge Charg Andy did a great job at making the car buying experience as easy and painless as possible. Highly recommended. Plus we got to test drive a Dodge Charger Hellcat before closing the deal on a different car. Made the day even better! More
Excellent customer care The salesperson I dealt with, Brian, was very personable and helpful. I kept asking him questions that he answered with no problem and explained them The salesperson I dealt with, Brian, was very personable and helpful. I kept asking him questions that he answered with no problem and explained them in a way I understood. The sales manager I worked with was also very helpful. I told him what I wanted and he helped make it happen. I had an excellent experience dealing with the sales team. More
Great Service all the way around Everyone is friendly and helpful. There is a great vibe at the dealership being around people that enjoy what they are doing. Great experience. A+ Everyone is friendly and helpful. There is a great vibe at the dealership being around people that enjoy what they are doing. Great experience. A+ More
Ram 1500 I can in thinking I was going to be purchasing a Used Ram a 2012 or 13 after a few test drives and some time spent with Adam he let us know it was Tru I can in thinking I was going to be purchasing a Used Ram a 2012 or 13 after a few test drives and some time spent with Adam he let us know it was Truck Month and there were special deals going on with the Rams. With the help of his Manager Clayton we realized we could actually lease a Brand New Big Horn for around what we would have payed for our pre owned! I am very satisfied and will deffinately be telling everyone to come here! Thanks again Guys! More