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Progressive Chrysler Jeep Dodge Ram

Massillon, OH

4.3
1,022 Reviews

7966 Hills and Dales Road Northwest

Massillon, OH

44646

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Showing 1,022 reviews

March 22, 2016

Relaxed sale, great salesman Today we purchased our first vehicle in years from someone other than my brother, which we were a little apprehensive about, but he is no longer in th More

by Steph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Carter
Mar 25, 2016 -

Progressive Chrysler Jeep Dodge Ram responded

Steph, that's fantastic! Justin is great to work with, and we know he will appreciate your wonderful review! Thanks for stopping out!

March 21, 2016

Will Never Buy A Vehicle Anywhere Else This is my second purchase from Justin and the Progressive Dodge group. We bought my wife's car a year ago and I have been itching to go back and pur More

by brbailey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Carter, Alyssa Donahey
Mar 25, 2016 -

Progressive Chrysler Jeep Dodge Ram responded

Thank you for your business, and congratulations on your new Ram 2500! We're excited to hear that you've been enjoying your time together! When your wife is ready to upgrade, Justin and our staff will be here ready to help in any ways possible.

March 21, 2016

Very Cooperative and Patient When my mother in law recently decided it was time for a new vehicle I knew exactly where to send her. When she arrived Justin was not available but More

by brbailey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Carter, Chris Anderson
Mar 25, 2016 -

Progressive Chrysler Jeep Dodge Ram responded

What a fantastic review! We can't thank you enough for the referral, and we're so thrilled that you both had such a fabulous experience! If you or your mother in law need anything else, please don't hesitate to ask!

March 19, 2016

Adam is awesome! If you're going to buy a car, go see Adam and he will get you the best deal possible! ! I'm so happy with my new Jeep and how quickly Adam took care o More

by Bshafer1994
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Corbin, Wayne Farris, James Rowe, Adam Robinson
Mar 25, 2016 -

Progressive Chrysler Jeep Dodge Ram responded

What a great photo; thanks for sharing! Adam does an awesome job, and we know he appreciates your business and any referrals that you send his way. Enjoy your new Cherokee!

March 16, 2016

Great dealership! I bought my Jeep over a year ago. The dealership has been exceptionally friendly and professional. The employees seem to bend over backwards to make More

by Jeepmomma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Penny and Stacy (I think), Amber Williams, Alyssa Donahey, Eric Eash, Brandon Simmons
Mar 25, 2016 -

Progressive Chrysler Jeep Dodge Ram responded

That's fantastic! We appreciate your continued business, and we just love hearing such kind things about our staff. If you need anything else, please let us know.

March 16, 2016

If honesty is important to you, I'd steer clear! So, the purchase was smooth enough and I am still a big fan of Dodge, so those are the good things. However, in dealings after the purchase with one More

by 216 Sparkie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tim Sanders
Mar 25, 2016 -

Progressive Chrysler Jeep Dodge Ram responded

Thank you for making the long trip to our dealership! Your business and fabulous review means a lot to us! We're glad everyone took such great care of you during your visit, and we hope we get to work with you again in the future!

Jun 30, 2016 -

Progressive Chrysler Jeep Dodge Ram responded

My brother and I are not perfect in every situation, but what we are willing to do is listen to how we can get better and take corrective action. Please feel free to call into the store and share your experience with us so we can make improvements. As owners of this company, and members of this community, we really do care about our customers and our reputation.

March 12, 2016

Adam Robinson Adam was great. He didn't try and pressure me into something I as unsure of, he only showed me the trucks I was interested in and the price range I w More

by Mcelfresh1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adam Robinson
March 12, 2016

Outstanding customer service Looking to test drive Jeep Renegade ended up buying it. Mark Dombroski outstanding customer service. Will definetly recommend the dealership to other More

by Carrols1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Marks, Mark Dombroski
March 12, 2016

Awesome Little busy but expected for a Saturday. Got the wife her Dodge Journey. Wonderful girl by the name of Natalie Goffee helped us. She did a fantastic More

by Skapunk1153
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natalie Goffee
March 11, 2016

Very happy with the overall experience Maria Hattery came highly recommended by a coworker of mine who just bought a renegade in october. I made an appointment with her to just speak with h More

by felicia goldsmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Hattery, Alyssa Donahey
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