Progressive Chrysler Jeep Dodge Ram
Massillon, OH
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Outstanding customer service Looking to test drive Jeep Renegade ended up buying it. Mark Dombroski outstanding customer service. Will definetly recommend the dealership to other Looking to test drive Jeep Renegade ended up buying it. Mark Dombroski outstanding customer service. Will definetly recommend the dealership to others. Mark made every attempt to get this deal worked out for me and I drove home with it the same night. Thank you for making this happen Mark you made a lasting impression. More
Awesome Little busy but expected for a Saturday. Got the wife her Dodge Journey. Wonderful girl by the name of Natalie Goffee helped us. She did a fantastic Little busy but expected for a Saturday. Got the wife her Dodge Journey. Wonderful girl by the name of Natalie Goffee helped us. She did a fantastic job. Told her when the new Jeep Truck comes out to call me cause I'll be back to get it from her! More
Very happy with the overall experience Maria Hattery came highly recommended by a coworker of mine who just bought a renegade in october. I made an appointment with her to just speak with h Maria Hattery came highly recommended by a coworker of mine who just bought a renegade in october. I made an appointment with her to just speak with her about my 2015 cherokee that I purchased from a different dealer and was unhappy with. I wanted to go back to a wrangler which is what I had prior to the cherokee. She took her time, worked with me, and explained everything to a T. She definitely made buying a car a pleasant experience! I will be back and will recommend her and progressive to everyone! Thanks progressive and Maria!! More
Friendly and quick I had an appointment for a recall that was going to take 2 to 3 hours to complete. My appointment only took the service department 45 minutes. I had an appointment for a recall that was going to take 2 to 3 hours to complete. My appointment only took the service department 45 minutes. More
Prius Purchase This dealership is dedicated to satisfying their customers. The price was fair and the process was easy and handled fast and efficiently. I have no he This dealership is dedicated to satisfying their customers. The price was fair and the process was easy and handled fast and efficiently. I have no hesitation in recommending Progressive. More
Great people willing to help Went to Progressive looking to buy a van. I was pre-approved at a local credit union with a high interest rate, and felt trapped with them. When I arr Went to Progressive looking to buy a van. I was pre-approved at a local credit union with a high interest rate, and felt trapped with them. When I arrived I was greeted my Mitch as soon as I got out of my car. He took me into his office, and took notes as I was talking which shows me he was actually listening to my needs. Finally found a van to fit my needs, and proceeded with the transaction. During the time, we discussed family issues to kill dead air time, and he was very concerned with my personal issue, and kept asking how it was going every chance we spoke. He was also persistent with letting me know he could probably get a good rate, and finally I let him try. He got me approved and cut my rate 5%. When I was test driving, I noticed the tire service light was on and he explained that I just needed to fill my tire up with air and drive for about a half hour and it would go away. So as the days go on my PSI kept dropping to 12. So I called up Mitch, and he sent me to see Eric, and he fixed the problem in a day with no charge to me. Truly impressed with the service I recieved. Now when I go in there I feel as if I have a friend, rather than just a sales person. More
Dealership went above and beyond for us!!! All positive things to say here. Mitch Mann and manager Nathaniel Wisor were an absolute pleasure to do business with. We drove from out of town and t All positive things to say here. Mitch Mann and manager Nathaniel Wisor were an absolute pleasure to do business with. We drove from out of town and they stayed after hours to sell us a car, which we got at an amazing price. They also gave top dollar for our junk trade in. Just an excellent place to do business we were very, very pleased and impressed with their staff and beautiful dealership. WILL ABSOLUTELY DRIVE 1.5 HOURS TO DO BUSINESS WITH THEM AGAIN!!! - Travis and Stephanie More
2015 Jeep Renegade Latitude Very enjoyable, caring, responsive to every request made. Would highly recommend to anyone needing a new Jeep, Dodge, or Chrysler. Love my new Renegad Very enjoyable, caring, responsive to every request made. Would highly recommend to anyone needing a new Jeep, Dodge, or Chrysler. Love my new Renegade, awesome vehicle. More
Basic Oil Change... Added value I went in for a basic oil change and Mr. McCullough hooked me up with some extras (tire rotation and wash). I had an open recall and even though I tu I went in for a basic oil change and Mr. McCullough hooked me up with some extras (tire rotation and wash). I had an open recall and even though I turned down getting this done the same day due to time constraint, he later offered me a loaner. There was not much pressure to get some additional repairs so that was nice. Although this dealership is about 15 mins further than closer one, I think I might make it my "home" dealership... Unless things change. Keep up the work! More
Great Service Andy did a great job at making the car buying experience as easy and painless as possible. Highly recommended. Plus we got to test drive a Dodge Charg Andy did a great job at making the car buying experience as easy and painless as possible. Highly recommended. Plus we got to test drive a Dodge Charger Hellcat before closing the deal on a different car. Made the day even better! More