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Progressive Chrysler Jeep Dodge Ram

Massillon, OH

4.2
1,017 Reviews

7966 Hills and Dales Road Northwest

Massillon, OH

44646

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Showing 1,017 reviews

June 21, 2023

Kane was great as always! Would highly recommend. He’s very professional and ensures you leave happy! More

by Gallangelica21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kane Brown
June 13, 2023

BEST SALES PEOPLE IN TOWN! !!! Landri was great and very kind. Dealt with a very complicated customer with professionalism! highly recommend More

by andrewdomz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landri Moore, Brian Glasper
March 23, 2023

Damaged my brand new truck, 2 months later and 2 attempts, can't fix the door panel. parts dept ordered the wrong panel the first time, then tried to patch it up because they can't figure out the tr More

by ash3482
Recommend Dealer
No
Employees Worked With
Mike Corbin, Tim Sanders, Craig Sanders, James Rowe, Tom Schmidt, Dave Schraft, Tim Chillik, Hilary Jackson, John Karides, Bill Talbott
October 25, 2022

They try to rip you off on your trade in they don't give you the value of your car that they value it on their website as these people are a total waste of time More

by rmorgan2006
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember his name
Oct 25, 2022 -

rmorgan2006 responded

They try to rip you off on your trade and they don't give you the value of your car that they value it on their own website as these people are a total waste of time

August 17, 2022

8/14/2022 The whole experience with the dealership and our salesman Allan, has been wonderful. Allan made sure we were happy with our trade-in amount, and went over and above helping us find a vehicle we More

by duffydxtwo
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan, Arkenburgh
July 01, 2022

Went in with my aunt to help her purchase a new vehicle, Allan literally made absolutely $0 on our deal to get my aunt exactly what she needed. And still took the time to show her absolutely everything on t More

by rnldptz1739
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan
June 28, 2022

One of the worst experiences I’ve had in car shopping. Made an appointment, parking was nonexistent for customers, everyone was surprised when I showed up and had no idea who I was there to see, they bloc More

by shaina0707
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Elijah
January 20, 2022

Made an appt at 5:30pm to look at a specific truck, arrived at dealership and they were surprised to see me, didn't have car ready, took 40min while I sat and waited then car didn't have gas in it to t More

by Cristink12
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Kerry, Tim Sanders, Craig Sanders, James Rowe, Tom Schmidt
December 17, 2021

Kelsey, in service, was very courteous and competent in handling the service call on my 2015 Jeep Patriiot. I am most pleased with the Service Department. JKA More

by nothanks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey
November 09, 2021

Progressive Dodge left a company vehicle smelling like rotten cigarette smoke . When we complained , NOTHING was offered to be done . How unprofessional and embarrassing that a company wouldn’t offer to f More

by Kaitlyn
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Department .