
Progressive Chrysler Jeep Dodge Ram
Massillon, OH
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Great employee Not a lot of experience buying or working with alot of people at the dealership so I don't want to speak for everyone. Anthony is who helped us and re Not a lot of experience buying or working with alot of people at the dealership so I don't want to speak for everyone. Anthony is who helped us and really made a difference in our experience. Very nice and honest guy who kept in touch with us through everything. Can't say enough how on top of it he was and how quickly he responded to anything we needed. If I were to say anything I would ask to speak to Anthony if you go there and you will be taken care of like you want to be. More
Truck purchase We had been searching our area for trucks for about two months when my husband found this dealership online. The truck was exactly what we were lo We had been searching our area for trucks for about two months when my husband found this dealership online. The truck was exactly what we were looking for and we couldn't believe the sales price. We are from the Pittsburgh area so we were a little hesitant about making a 2 hour drive for a truck that may or may not be what we saw on the website, but we called ahead and decided to check it out. When we arrived, we were greeted by fresh popcorn and smiling faces. The dealership was clean and organized. It felt very welcoming. Our service provider, Ben Siefke, listened to why we were there and took us to his desk to get started. He was wonderful. He listened to what we wanted, was very knowledgeable about the truck during the test drive, and was friendly and professional. He showed us all of the features of the truck and could answer any question that we asked him. We had our almost two year old toddler with us and Ben was amazing with him. The truck looked exactly as it did in the pictures and was definitely what we were looking for. Our finance person was Alyssa. She was also friendly and professional. We really enjoyed talking to her during the financing process. She knew everything about the process and explained the warranties and answered our questions honestly and without hesitation. This dealership was by far one of the most friendly and professional dealerships we have dealt with. We definitely recommend Ben and Alyssa if you are looking into purchasing a new vehicle. My father in law plans on purchasing a truck next summer and is going to make the drive because he was so impressed with the dealership. What I thought was going to be a nightmare (buying a vehicle with a toddler) turned out to be a very pleasant experience. Thank you!! More
the way they are eager to take care of you. Mike Corbin is a great employee. When I call for an appointment, he gets me right in. If something shows up other than what I brought the car in fo Mike Corbin is a great employee. When I call for an appointment, he gets me right in. If something shows up other than what I brought the car in for, he takes you away from other customers and discusses what is wrong and an estimated of how it will cost. Provide you a way home and return. Friendly atmosphere. I keep coming back and will continue to do so. More
Outstanding customer service! The fast and friendly service that is provided at Progressive is very much appreciated. I brought my two year old with me and she was able to play in The fast and friendly service that is provided at Progressive is very much appreciated. I brought my two year old with me and she was able to play in the waiting area with my father while my car was being looked at. What was even better is that I had a question regarding my Scotch Guard on my upholstery and they were able to get my car in within two days to have it examined. I was given a rental and they had my car analyzed and finished in the same day. I paid nothing for the rental and they even cleaned my upholstery! Thank you all so very much! More
Super Service!! The guys, especially the salesman Myk, were so nice and super helpful. There was a mixup with the bank and they went above and beyond to assist us and The guys, especially the salesman Myk, were so nice and super helpful. There was a mixup with the bank and they went above and beyond to assist us and give us the best deal. I would recommend them to anyone. Ask for Myk Fitch and tell him we sent you!! More
Welcoming, educational, relaxing , not pushy I has seen a vehicle on line that I wanted to look at which was not speciality of the dealership. I met with Myk Fritch, who took his time to ask me I has seen a vehicle on line that I wanted to look at which was not speciality of the dealership. I met with Myk Fritch, who took his time to ask me questions and answer my questions. He was easy and comfortable to speak with. He was honest about what he knew and did not know . I felt I was treated with respect. Observing the volume of activity at the dealership on a fridgid day let me know that other individuals also felt comfortable there. I have been to many dealerships and this was the busiest and has the most polite employees More
Incredible Service! I needed a windshield washer elbow replaced. Figured I would need an appointment and have to come back at another time. Asked Anthony to take a look a I needed a windshield washer elbow replaced. Figured I would need an appointment and have to come back at another time. Asked Anthony to take a look at what I needed...he immediately had parts bring the piece out and installed the part in minutes. I was in and out of there in 15 minutes and spent way less than I thought I would...thanks! More
Girl Power!! I would like to thank Hilary Jackson for her patience and willingness to go the extra mile to ensure that I was taken care of. I have dealt with sever I would like to thank Hilary Jackson for her patience and willingness to go the extra mile to ensure that I was taken care of. I have dealt with several men at the dealership and was totally unhappy and felt rushed. Hilary went above and beyond and stayed in contact through it all. Hilary you ROCK love!! Keep it up! More
Fantatic Service! Hilary and Tim are wonderful to work with! Just had a great experience with them servicing our 2013 Dodge Avenger. We have been buying cars from Pro Hilary and Tim are wonderful to work with! Just had a great experience with them servicing our 2013 Dodge Avenger. We have been buying cars from Progressive since the early 1990's and plan to continue. More
Great Service, Wonderful Non-Pressure Atmosphere Went in on a Saturday and got an amazing deal on a 2016 used Dodge Ram. They were incredibly accommodating and wonderful to work with. Natalie Goffee Went in on a Saturday and got an amazing deal on a 2016 used Dodge Ram. They were incredibly accommodating and wonderful to work with. Natalie Goffee was also amazing, she was a super sweet saleswoman that handled every concern with ease. Thank you for making car buying incredibly easy and quick! More