Progressive Chrysler Jeep Dodge Ram
Massillon, OH
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Quick caring and efficient, ten out of ten will buy again! Ben was wonderful helping us not only to find a jeep that would suit our needs but also at making sure that he got us through the process with no hass Ben was wonderful helping us not only to find a jeep that would suit our needs but also at making sure that he got us through the process with no hassles. We drove away with a new vehicle at a great price within a few hours of walking in, having all of our questions answered and every need met. This has been a fantastic buying experience and I fully plan on buying my next car from him and from Progressive Jeep Dodge. More
Best car buying experience to date My wife just purchased a new vehicle from Progressive today, and I have purchased there before, but I have to say that this was a very pleasant experi My wife just purchased a new vehicle from Progressive today, and I have purchased there before, but I have to say that this was a very pleasant experience. Amber Williams was our salesperson, and she was great. Very nice and very knowledgeable. She is down to earth, and doesn't make you feel pressured. The finance woman was also super nice, I believe her name was Alyssa. The 2 of them did a great job, and made it a nice experience. You need to keep these 2 around. Dan and Mary Flickinger More
2014 Jeep Cherokee I came in today nervous not knowing if I would be given a proper service that suits me. I'm glad I was wrong. A dealer named Myk Fritch was extremely I came in today nervous not knowing if I would be given a proper service that suits me. I'm glad I was wrong. A dealer named Myk Fritch was extremely helpful in getting me the information i wanted when buying a really fantastic Jeep that I know will last me a good 10 years to come. Jake Brown and Jimmy Dowling were a big help too in making it a quick and easy transaction. I got a great deal and great service and I'm gonna be sure to stop by progressive if I ever need anything! Anyone who asks I'll tell them that if they want a nice car but are afraid of service that they can't do better than Progressive Chrysler Jeep Dodge. More
Go above and beyond!! I recently bought a Jeep Grand Cherokee from this dealership from Brian Glasper who was amazing to deal with- such a friendly guy who really tried to I recently bought a Jeep Grand Cherokee from this dealership from Brian Glasper who was amazing to deal with- such a friendly guy who really tried to find what worked for me. Tim Anderson and Anthony Barkhurst worked hard to help me out with service on the car to make sure it was just right!! More
Great employee Not a lot of experience buying or working with alot of people at the dealership so I don't want to speak for everyone. Anthony is who helped us and re Not a lot of experience buying or working with alot of people at the dealership so I don't want to speak for everyone. Anthony is who helped us and really made a difference in our experience. Very nice and honest guy who kept in touch with us through everything. Can't say enough how on top of it he was and how quickly he responded to anything we needed. If I were to say anything I would ask to speak to Anthony if you go there and you will be taken care of like you want to be. More
Truck purchase We had been searching our area for trucks for about two months when my husband found this dealership online. The truck was exactly what we were lo We had been searching our area for trucks for about two months when my husband found this dealership online. The truck was exactly what we were looking for and we couldn't believe the sales price. We are from the Pittsburgh area so we were a little hesitant about making a 2 hour drive for a truck that may or may not be what we saw on the website, but we called ahead and decided to check it out. When we arrived, we were greeted by fresh popcorn and smiling faces. The dealership was clean and organized. It felt very welcoming. Our service provider, Ben Siefke, listened to why we were there and took us to his desk to get started. He was wonderful. He listened to what we wanted, was very knowledgeable about the truck during the test drive, and was friendly and professional. He showed us all of the features of the truck and could answer any question that we asked him. We had our almost two year old toddler with us and Ben was amazing with him. The truck looked exactly as it did in the pictures and was definitely what we were looking for. Our finance person was Alyssa. She was also friendly and professional. We really enjoyed talking to her during the financing process. She knew everything about the process and explained the warranties and answered our questions honestly and without hesitation. This dealership was by far one of the most friendly and professional dealerships we have dealt with. We definitely recommend Ben and Alyssa if you are looking into purchasing a new vehicle. My father in law plans on purchasing a truck next summer and is going to make the drive because he was so impressed with the dealership. What I thought was going to be a nightmare (buying a vehicle with a toddler) turned out to be a very pleasant experience. Thank you!! More
the way they are eager to take care of you. Mike Corbin is a great employee. When I call for an appointment, he gets me right in. If something shows up other than what I brought the car in fo Mike Corbin is a great employee. When I call for an appointment, he gets me right in. If something shows up other than what I brought the car in for, he takes you away from other customers and discusses what is wrong and an estimated of how it will cost. Provide you a way home and return. Friendly atmosphere. I keep coming back and will continue to do so. More
Outstanding customer service! The fast and friendly service that is provided at Progressive is very much appreciated. I brought my two year old with me and she was able to play in The fast and friendly service that is provided at Progressive is very much appreciated. I brought my two year old with me and she was able to play in the waiting area with my father while my car was being looked at. What was even better is that I had a question regarding my Scotch Guard on my upholstery and they were able to get my car in within two days to have it examined. I was given a rental and they had my car analyzed and finished in the same day. I paid nothing for the rental and they even cleaned my upholstery! Thank you all so very much! More
Super Service!! The guys, especially the salesman Myk, were so nice and super helpful. There was a mixup with the bank and they went above and beyond to assist us and The guys, especially the salesman Myk, were so nice and super helpful. There was a mixup with the bank and they went above and beyond to assist us and give us the best deal. I would recommend them to anyone. Ask for Myk Fitch and tell him we sent you!! More
Welcoming, educational, relaxing , not pushy I has seen a vehicle on line that I wanted to look at which was not speciality of the dealership. I met with Myk Fritch, who took his time to ask me I has seen a vehicle on line that I wanted to look at which was not speciality of the dealership. I met with Myk Fritch, who took his time to ask me questions and answer my questions. He was easy and comfortable to speak with. He was honest about what he knew and did not know . I felt I was treated with respect. Observing the volume of activity at the dealership on a fridgid day let me know that other individuals also felt comfortable there. I have been to many dealerships and this was the busiest and has the most polite employees More