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Progressive Chrysler Jeep Dodge Ram

Massillon, OH

4.2
1,024 Reviews

7966 Hills and Dales Road Northwest

Massillon, OH

44646

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Showing 1,024 reviews

February 20, 2017

Check engine light I came for a check engine light and ended up having a recall that was taken care of and needed an oil change which was also taken care of. Wonderful More

by Jstangith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paige Proffitt
Feb 22, 2017 -

Progressive Chrysler Jeep Dodge Ram responded

Jstangith, Thanks so much for the nice review! We really appreciate this feedback. We pride ourselves on offering high-quality and fast customer service, and I'm glad we were able to take care of you and your car. It was our pleasure. Best regards, John Karides Service Manager

February 20, 2017

Employee went above and beyond to satisfy my concerns I took my 2015 Jeep Renegade in for oil change/tire rotation A recall was noted by Hilary that was brought to my attention. Also I explained to he More

by Eardeb2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hilary Jackson
Feb 22, 2017 -

Progressive Chrysler Jeep Dodge Ram responded

Eardeb2011, Your kind words mean a lot to us. We appreciate your feedback and we are happy to hear that Hilary was able to meet your needs. At Progressive Dodge, we strive to provide the utmost quality and customer satisfaction. We look forward to assisting you with future service needs. Warm regards, John Karides Service Manager

February 20, 2017

Great experience buying and service Bought my wrangler a few months ago from progressive jeep,Brian did a great job getting me the deal and vehicle I wanted. Came in for first service a More

by Jim S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Glasper
February 18, 2017

Amazing! I would definitely recommend anybody looking for a nice Jeep (even on a budget!), to go here and ask for Amber Williams! She was super helpful in gett More

by Bectro2011
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Williams, Alyssa Donahey
February 13, 2017

Service Experience I brought my Ram Rebel in for some warranty work on the window and Paige was my service representative. Paige knew I was on a schedule with work and w More

by Unit 567/15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paige Proffitt
Feb 13, 2017 -

Progressive Chrysler Jeep Dodge Ram responded

Unit 567/15, We really appreciate you taking the time to leave a review about your experience at our service department. We're glad to hear that Paige went above and beyond to help out with your vehicle needs. Thanks again and if you have any questions about the work that was done please feel free to contact us. All the best, John Karides Service Manager

February 11, 2017

I'm always pleased with the service I get there! I was advised what was needed, everything was explained well.everyone was helpful and friendly. Everyone seems ready to make me feel welcome and comfo More

by Jude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paige Proffitt
Feb 13, 2017 -

Progressive Chrysler Jeep Dodge Ram responded

Jude, I'd like to thank you for taking the time to leave us feedback. It's great to know that our staff made you feel welcomed and comfortable while servicing your vehicle with us. Thank you again for leaving valuable feedback, I know Paige will appreciate it. Thank you for your continued business. we look forward to seeing you next time! Best regards, John Karides Service Manager

February 10, 2017

Excellent Customer Service Mike Corbin Mike Corbin's customer service is outstanding. He truly goes above and beyond. Thank you very much, Mike Corbin always a pleasure to see you! More

by Janer123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Corbin
Feb 10, 2017 -

Progressive Chrysler Jeep Dodge Ram responded

Janer123, Thanks for this great review! We can't tell you enough how much we appreciate Mike. He does a fantastic job and we are very happy that he was there to take care of you! Thank you again and we look forward to working with you again in the future! Wishing you well, John Karides Service Manager

February 10, 2017

My Big Dodge White Ram I brought my vehicle in for some recall issues and an oil leak - Paige Proffitt was my service connection - very helpful, and very conscience of my ti More

by Nicholas Square
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paige Proffitt
Feb 10, 2017 -

Progressive Chrysler Jeep Dodge Ram responded

Thanks so much for taking the time to share your feedback with us! We will share your comments with our team and we look forward to seeing you at our dealership in the future. Best regards, John Karides Service Manager

February 08, 2017

friendly i have worked with both the progressive chevy and progressive dodge and they have usually always tried to fix the problem with my vehicles and usually More

by rosebudj22
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't recall any other names, Paige Proffitt
Feb 08, 2017 -

Progressive Chrysler Jeep Dodge Ram responded

rosebudj22, I appreciate your positive feedback about our dealership. I am glad to know that you enjoy using the service centers at our Chevy and Dodge stores. We're glad to hear that Paige went above and beyond to help out with your vehicles' service needs. Thanks again and if you have any questions about the work that was done please feel free to contact us. Best regards, John Karides Service Manager

February 06, 2017

Very friendly Paige, my service advisor, was very friendly and receptive to my needs. She was a true pleasure to deal with. She kept me well informed as to what was More

by Joe'sBlueTruck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paige Proffitt, Paige Proffitt
Feb 07, 2017 -

Progressive Chrysler Jeep Dodge Ram responded

Joe'sBlueTruck, Thank you for taking the time to write this fantastic review! Paige and our team work very hard to ensure each of our customers is 100% satisfied with the service experience. We greatly appreciate your feedback, and look forward to seeing you at Progressive Dodge on your next visit! Thank you, John Karides Service Manager

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