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Progressive Chrysler Jeep Dodge Ram

Massillon, OH

4.2
1,024 Reviews

7966 Hills and Dales Road Northwest

Massillon, OH

44646

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Showing 1,024 reviews

March 01, 2017

Lease of Jeep Compass Mark was easy to deal with. Did a great job getting the price down to fit our budget. Always available when we needed help after the sale. This the More

by Rodney Hileman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hastler
February 28, 2017

Outstanding Service This dealership's Service Department is top notch! Michael Corbin & their Diesel Technician always go above and beyond to make sure my service needs f More

by Matt H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Corbin
Mar 02, 2017 -

Progressive Chrysler Jeep Dodge Ram responded

Matt, Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are completely satisfied with their overall experience and we are thrilled this has been your experience for both sales and service. We look forward to working with you again! All the best, John Karides Service Manager

February 28, 2017

Very helpful I took my car in to get it bombed an checked brakes and within 2 hrs I got a call letting me know what's wrong an what they are doing to fix it More

by Maggie
Recommend Dealer
Yes
Employees Worked With
Paige Proffitt
Mar 02, 2017 -

Progressive Chrysler Jeep Dodge Ram responded

Maggie, Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from our service department. If there is anything more that we can do please come back and see us again. If you have any questions or concerns please reach out to me at your nearest convenience- My email is jkarides@progressiveautogroup.com or direct line is (330)879-3681. Best regards, John Karides Service Manager

February 26, 2017

Good,easy. Great people to woke with.No pressure to buy.Seemed they only wanted to help me. Thank you. Let me test drive over weekend then called to see if every More

by Jeep guy
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Marks, Jon Boyajian
February 25, 2017

Bait and switch at its best This dealer advertises great prices. The sales woman was great. But what you don't know until you get there is that they added a 1500 dollar "paint, More

by eric barrett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Maria Hattery, Dean Waldron
February 24, 2017

Great Service!!! Paige was quick to get me in and out. She also recommended other services to my vehicle that I will set up with in the next week. I will be asking for More

by lrthomas 17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paige Proffitt
Feb 24, 2017 -

Progressive Chrysler Jeep Dodge Ram responded

Larry, We appreciate your kind words about Paige and the team. It's always great to hear from our customers and we're glad you were pleased with your visit. Thank you for continually choosing Progressive Dodge for your vehicle needs. All the best, John Karides Service Manager

February 22, 2017

Hassle free They were reasonable, and had the vehicle I wanted in the price range I could manage. The sales ( Brian Glasper) and finance ( Jimmy Dowling) listened More

by Jeep girl miller382
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Glasper, Jimmy Dowling
February 22, 2017

Excellent service Paige was so accommodating with my repairs. She worked diligently with the team to not only get my car fixed in a timely manner but also contacted ent More

by Cheryl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paige Proffitt
Feb 23, 2017 -

Progressive Chrysler Jeep Dodge Ram responded

Cheryl , Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Progressive Dodge. If there is anything more that we can do please come back and see us again. Take care. All the best, John Karides Service Manager

February 22, 2017

Great job Paige and the team at progressive really took care of my service issue. She is an asset to your entire department and would be a key reason why I woul More

by Randyw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paige Proffitt
Feb 22, 2017 -

Progressive Chrysler Jeep Dodge Ram responded

Randyw, We're glad to hear that Paige was of such great help to you! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best regards, John Karides Service Manager

February 21, 2017

Routine Service - Oil change, Tires. I have had Ford trucks and cars in the past and had no reason to visit your facility. However now I have a Jeep which is one of best vehicles I have More

by Todd A. Brahler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Nunn ???, Dave Schraft, Paige Proffitt
Feb 22, 2017 -

Progressive Chrysler Jeep Dodge Ram responded

Todd, Here at Progressive Dodge we are dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such a great review! We really appreciate this feedback and I’ll be certain to share your compliments with Dave and Paige All the best, John Karides Service Manager

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