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Progressive Chrysler Jeep Dodge Ram

Massillon, OH

4.2
1,018 Reviews

7966 Hills and Dales Road Northwest

Massillon, OH

44646

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Showing 1,018 reviews

February 22, 2017

Hassle free They were reasonable, and had the vehicle I wanted in the price range I could manage. The sales ( Brian Glasper) and finance ( Jimmy Dowling) listened More

by Jeep girl miller382
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Glasper, Jimmy Dowling
February 22, 2017

Excellent service Paige was so accommodating with my repairs. She worked diligently with the team to not only get my car fixed in a timely manner but also contacted ent More

by Cheryl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paige Proffitt
Feb 23, 2017 -

Progressive Chrysler Jeep Dodge Ram responded

Cheryl , Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Progressive Dodge. If there is anything more that we can do please come back and see us again. Take care. All the best, John Karides Service Manager

February 22, 2017

Great job Paige and the team at progressive really took care of my service issue. She is an asset to your entire department and would be a key reason why I woul More

by Randyw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paige Proffitt
Feb 22, 2017 -

Progressive Chrysler Jeep Dodge Ram responded

Randyw, We're glad to hear that Paige was of such great help to you! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best regards, John Karides Service Manager

February 21, 2017

Routine Service - Oil change, Tires. I have had Ford trucks and cars in the past and had no reason to visit your facility. However now I have a Jeep which is one of best vehicles I have More

by Todd A. Brahler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Nunn ???, Dave Schraft, Paige Proffitt
Feb 22, 2017 -

Progressive Chrysler Jeep Dodge Ram responded

Todd, Here at Progressive Dodge we are dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such a great review! We really appreciate this feedback and I’ll be certain to share your compliments with Dave and Paige All the best, John Karides Service Manager

February 20, 2017

Employee went above and beyond to satisfy my concerns I took my 2015 Jeep Renegade in for oil change/tire rotation A recall was noted by Hilary that was brought to my attention. Also I explained to he More

by Eardeb2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hilary Jackson
Feb 22, 2017 -

Progressive Chrysler Jeep Dodge Ram responded

Eardeb2011, Your kind words mean a lot to us. We appreciate your feedback and we are happy to hear that Hilary was able to meet your needs. At Progressive Dodge, we strive to provide the utmost quality and customer satisfaction. We look forward to assisting you with future service needs. Warm regards, John Karides Service Manager

February 20, 2017

Great experience buying and service Bought my wrangler a few months ago from progressive jeep,Brian did a great job getting me the deal and vehicle I wanted. Came in for first service a More

by Jim S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Glasper
February 20, 2017

Check engine light I came for a check engine light and ended up having a recall that was taken care of and needed an oil change which was also taken care of. Wonderful More

by Jstangith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paige Proffitt
Feb 22, 2017 -

Progressive Chrysler Jeep Dodge Ram responded

Jstangith, Thanks so much for the nice review! We really appreciate this feedback. We pride ourselves on offering high-quality and fast customer service, and I'm glad we were able to take care of you and your car. It was our pleasure. Best regards, John Karides Service Manager

February 18, 2017

Amazing! I would definitely recommend anybody looking for a nice Jeep (even on a budget!), to go here and ask for Amber Williams! She was super helpful in gett More

by Bectro2011
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Williams, Alyssa Donahey
February 13, 2017

Service Experience I brought my Ram Rebel in for some warranty work on the window and Paige was my service representative. Paige knew I was on a schedule with work and w More

by Unit 567/15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paige Proffitt
Feb 13, 2017 -

Progressive Chrysler Jeep Dodge Ram responded

Unit 567/15, We really appreciate you taking the time to leave a review about your experience at our service department. We're glad to hear that Paige went above and beyond to help out with your vehicle needs. Thanks again and if you have any questions about the work that was done please feel free to contact us. All the best, John Karides Service Manager

February 11, 2017

I'm always pleased with the service I get there! I was advised what was needed, everything was explained well.everyone was helpful and friendly. Everyone seems ready to make me feel welcome and comfo More

by Jude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paige Proffitt
Feb 13, 2017 -

Progressive Chrysler Jeep Dodge Ram responded

Jude, I'd like to thank you for taking the time to leave us feedback. It's great to know that our staff made you feel welcomed and comfortable while servicing your vehicle with us. Thank you again for leaving valuable feedback, I know Paige will appreciate it. Thank you for your continued business. we look forward to seeing you next time! Best regards, John Karides Service Manager

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