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Progressive Chrysler Jeep Dodge Ram
Massillon, OH
1,018 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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March 03, 2017
Transmission replacement The transmission failed to engage and we had the van towed to Progressive Chrysler. We had purchased an extended warranty through Chrysler and Paige The transmission failed to engage and we had the van towed to Progressive Chrysler. We had purchased an extended warranty through Chrysler and Paige handled all the paperwork and provided us a rental car. There was an understandable delay while waiting for the warranty adjuster to approve the repair. We had an extended road trip planned a week after the breakdown and Paige did a wonderful job keeping us informed and ensuring the van was repaired as soon as possible after the new transmission arrived. Paige was friendly, professional, courteous and we felt she was sincerely looking out for us.. Thank you Paige. More
by Tom Johnson
Employees Worked With
Paige Proffitt
March 02, 2017
Car Service Service was done well and in a timely manner. Staff was very friendly and professional. I called for an appointment at 1;00 PM and was able to get in Service was done well and in a timely manner. Staff was very friendly and professional. I called for an appointment at 1;00 PM and was able to get in at 3;00 PM. More
by registered1123
Employees Worked With
Mike Corbin, Paige Proffitt
March 01, 2017
Transmission and oil change service The mechanic was able to check my transmission and found no codes when running it through the equipment. Oil was changed and tires rotated. Service st The mechanic was able to check my transmission and found no codes when running it through the equipment. Oil was changed and tires rotated. Service staff was nice and friendly. I do suggest better seats in the lounge area or a desk area people can work at when they are there for longer periods of time. Otherwise everything was good. More
by jblack14
Employees Worked With
Paige Proffitt
March 01, 2017
Service Very good, Job well done. Paige was very friendly and well informed. This is the second vehicle we have leased with Progressive and we have been quite Very good, Job well done. Paige was very friendly and well informed. This is the second vehicle we have leased with Progressive and we have been quite satisfied. More
by Rodney Hileman
Employees Worked With
Paige Proffitt
March 01, 2017
Lease of Jeep Compass Mark was easy to deal with. Did a great job getting the price down to fit our budget. Always available when we needed help after the sale. This the Mark was easy to deal with. Did a great job getting the price down to fit our budget. Always available when we needed help after the sale. This the second vehicle we have leased from progressive. More
by Rodney Hileman
Employees Worked With
Mark Hastler
February 28, 2017
Very helpful I took my car in to get it bombed an checked brakes and within 2 hrs I got a call letting me know what's wrong an what they are doing to fix it I took my car in to get it bombed an checked brakes and within 2 hrs I got a call letting me know what's wrong an what they are doing to fix it More
by Maggie
Employees Worked With
Paige Proffitt
February 28, 2017
Outstanding Service This dealership's Service Department is top notch! Michael Corbin & their Diesel Technician always go above and beyond to make sure my service needs f This dealership's Service Department is top notch! Michael Corbin & their Diesel Technician always go above and beyond to make sure my service needs for my RAM are satisfactory. He gives me suggestions and his advice, they are quick and professional. I would recommend Progressive Chrysler,Jeep,Dodge,RAM (and Mike Corbin in Service) to anyone who is looking for a new or used vehicle or to have their existing vehicle serviced. More
by Matt H.
Employees Worked With
Mike Corbin
February 26, 2017
Good,easy. Great people to woke with.No pressure to buy.Seemed they only wanted to help me. Thank you. Let me test drive over weekend then called to see if every Great people to woke with.No pressure to buy.Seemed they only wanted to help me. Thank you. Let me test drive over weekend then called to see if everything was ok, the owener even call to ask if the jeep was every thing I wanted. More
by Jeep guy
Employees Worked With
John Marks, Jon Boyajian
February 25, 2017
Bait and switch at its best This dealer advertises great prices. The sales woman was great. But what you don't know until you get there is that they added a 1500 dollar "paint, This dealer advertises great prices. The sales woman was great. But what you don't know until you get there is that they added a 1500 dollar "paint, fabric, and windshield protection package". None of this was disclosed on the auto trader web site and still wasn't while test driving. It wasn't until i said ill take it that this charge was brought up. This charge made the vehicle i thought would be in my price range, out of my range. I made this fact very clear yet they could only drop the price of the package by 300$ but outlined it like they were going down 1200$. I drove 2+ hours because of an advertised price that was misleading. More
by eric barrett
Employees Worked With
Maria Hattery, Dean Waldron
February 24, 2017
Great Service!!! Paige was quick to get me in and out. She also recommended other services to my vehicle that I will set up with in the next week. I will be asking for Paige was quick to get me in and out. She also recommended other services to my vehicle that I will set up with in the next week. I will be asking for her in the future!!! Larry R. Thomas More
by lrthomas 17
Employees Worked With
Paige Proffitt
