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Progressive Chrysler Jeep Dodge Ram

Massillon, OH

4.2
1,024 Reviews

7966 Hills and Dales Road Northwest

Massillon, OH

44646

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Showing 1,024 reviews

March 07, 2017

Service Visit Engine Light came on for a few days, went out for a few miles then back on and off again. Called for service, got me straight in. Was able to find More

by My Jeep Rocks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Corbin
Mar 07, 2017 -

Progressive Chrysler Jeep Dodge Ram responded

My Jeep Rocks, Thank you for reviewing your service experience! We aim to provide efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. All the best, John Karides Service Manager

March 07, 2017

Service is great here! I had an issue with my power steering and they got me right in and even serviced my battery while repairing my vehicle. Paige Proffit, my service man More

by Traveling Mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paige Proffitt
Mar 09, 2017 -

Progressive Chrysler Jeep Dodge Ram responded

Traveling Mom, Thank you so much for your review! We really appreciate your business and are so happy that Paige could provide great service to you and your vehicle. Thank you for continually choosing Progressive Dodge for your vehicles service needs. We look forward to assisting you with your vehicle needs in the future. Best regards, John Karides Service Manager

March 07, 2017

Outstanding service I can't begin to say how happy i am with paige any time i come in needing help .I always get a smile and everything fixed thats wrong . If the rest of More

by Carguy680
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paige Proffitt
Mar 09, 2017 -

Progressive Chrysler Jeep Dodge Ram responded

Carguy680, Thank you for taking the time to leave us feedback. It's wonderful to hear that Paige was able to assist you with your service needs and provide quality customer service. We look forward to seeing you again for future vehicle needs. Thank you for choosing Progressive Dodge! All the best, John Karides Service Manager

March 06, 2017

Service I bought my 2011 Jeep from Progressive and got the extended warranty. My service advisor has been great in solving my issue and made sure that I was s More

by Cathlene Cheatwood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Corbin
Mar 07, 2017 -

Progressive Chrysler Jeep Dodge Ram responded

Cathlene, We appreciate the feedback you have left us about your service experience. It's great to know Mike was helpful in assisting you with an extended warranty repair, and we were able to repair the vehicle to your satisfaction. If you ever need anything at all please don't hesitate to let us know. Best regards, John Karides Service Manager

March 04, 2017

Mike Corbin Mike is always very helpful and accommodating when it comes to getting my Jeep fixed in a timely matter. I have been coming to him for years and I pl More

by Melissa K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Corbin
Mar 06, 2017 -

Progressive Chrysler Jeep Dodge Ram responded

Melissa, Thank you for taking the time to share your experience here at Progressive Dodge. We pride ourselves on delivering quality customer service in a timely manner for our customers. Mike is a great asset to us, and we are thrilled to know he helped to deliver a quality experience to you. We look forward to seeing you and your Jeep again for future service! All the best, John Karides Service Manager

March 03, 2017

Van Repairs All of the associates were very professional, friendly and helpful. Paige was very informative and kept a great line of communication. Everything was More

by Emily Thacker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck , Hilary Jackson, Paige Proffitt
Mar 03, 2017 -

Progressive Chrysler Jeep Dodge Ram responded

Emily, Thank you so much for this 5-star review about your service experience! We always enjoy hearing from our customers. I am happy to hear that our team has been helpful and accommodating during your visits. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. Sincerely, John Karides Service Manager

March 03, 2017

Transmission replacement The transmission failed to engage and we had the van towed to Progressive Chrysler. We had purchased an extended warranty through Chrysler and Paige More

by Tom Johnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paige Proffitt
Mar 06, 2017 -

Progressive Chrysler Jeep Dodge Ram responded

Tom, Thank you for taking the time to leave us this valuable feedback. It's great to know that Paige was helpful and informative during your service visit here at Progressive Dodge. We understand having a transmission repaired can be a tedious, tiresome process and we do our best to make things as efficient as possible for our customers. We greatly appreciate you taking the time to leave us this review, and choosing Progressive Dodge for all of your vehicle needs. Best regards, John Karides Service Manager

March 02, 2017

Car Service Service was done well and in a timely manner. Staff was very friendly and professional. I called for an appointment at 1;00 PM and was able to get in More

by registered1123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Corbin, Paige Proffitt
Mar 02, 2017 -

Progressive Chrysler Jeep Dodge Ram responded

registered1123, We love hearing from our customers so thank you for taking the time to leave us feedback. It's wonderful to hear that our service staff was able to provide you with an awesome experience! Thank you and if you have any questions about the work that was done please feel free to contact us. Best regards, John Karides Service Manager

March 01, 2017

Transmission and oil change service The mechanic was able to check my transmission and found no codes when running it through the equipment. Oil was changed and tires rotated. Service st More

by jblack14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paige Proffitt
Mar 02, 2017 -

Progressive Chrysler Jeep Dodge Ram responded

jblack14, Thank you so much for your feedback. We appreciate your business as well as your kind words about our dealership and staff. Let me know if you need anything at all. Best regards, John Karides Service Manager

March 01, 2017

Service Very good, Job well done. Paige was very friendly and well informed. This is the second vehicle we have leased with Progressive and we have been quite More

by Rodney Hileman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paige Proffitt
Mar 02, 2017 -

Progressive Chrysler Jeep Dodge Ram responded

Rodney, Thank you for the kind review. We appreciate your business and look forward to continuing to provide you with excellent customer service for all your vehicle needs. Please let us know if you need anything at all. All the best, John Karides Service Manager

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