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Progressive Chrysler Jeep Dodge Ram

Massillon, OH

4.2
1,024 Reviews

7966 Hills and Dales Road Northwest

Massillon, OH

44646

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Showing 1,024 reviews

August 21, 2017

Honestly When I called and asked who was my advisor, I told them I did not care, it was no great deal. Well it does although this person was the person I was More

by poppop
Recommend Dealer
Yes
Employees Worked With
Hilary Jackson
August 20, 2017

Great Service Bill Talbott handled a recall appointment and advised of additional repairs needed in a professional manner. Will contact him with future needs. More

by Vic Van Voorhis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Talbott
August 10, 2017

Great experience! Bought a new Dodge Challenger from Amber. She was very patient and easy to work with, however, what I was most impressed with was her knowledge of th More

by Brian Chesh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber Williams, Alyssa Donahey
August 08, 2017

Satisified I brought my charger in for a recall and Bill Talbott offered professional service. I will contact him in the future for any service needs. More

by Jason Cheatle
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Talbott
Aug 17, 2017 -

Progressive Chrysler Jeep Dodge Ram responded

Mr. Cheatle, Thank you for choosing us for your recall/service needs. Bill takes great pride in delivering quality customer service each and every visit. It's exciting to know he delivered just that. Thank you for your continued business! Warm regards, John Karides Service Manager

August 04, 2017

Jeep Service This was my first experience at the dealership and Bill Talbott was outstanding and a great representation for company. His follow up, attention to de More

by crm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Talbott
Aug 17, 2017 -

Progressive Chrysler Jeep Dodge Ram responded

crm, It's always great knowing we deliver a positive experience to a customer. I'm thrilled we were able to deliver that on your first service visit with us. Thank you for your feedback and choosing Progressive Dodge! Best regards, John Karides Service Manager

August 02, 2017

Great Sales and service was excellent at Progressive Dodge would recommend drove 75 miles with no regrets . Bought a dodge 1500 Added running boards tonto More

by Happy in my vernon
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene Vance , Bill Talbott
July 29, 2017

Amazing from start to finish! I recently bought a 2017 Jeep Grand Cherokee and I couldn't be more thrilled! Upon entering the dealership I was greeted by friendly and professional More

by SKunkle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Sanders, Dean Waldron, Alyssa Donahey, Ben Siefke, Steve Miller
July 27, 2017

Mike Corbin is great Mike makes the process of setting an appointment and dropping off your car easy. He is a 5 star employee and you are lucky to have him. Thank you for More

by BAM2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Corbin
Aug 17, 2017 -

Progressive Chrysler Jeep Dodge Ram responded

BAM2002, I would agree that we are very lucky to have Mike. He has been with us for 8 years and has done a tremendous job. We are also lucky to have you as a valued customer. Thank you for your valuable feedback and continued business with us. All the best, John Karides Service Manager

July 18, 2017

Fast and knowledgeable ! As my first experience at Progressive was not as "easy going", Bill Talbott made sure I was taken care of right in my second dealings without even kno More

by ashleyself
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Talbott
Aug 17, 2017 -

Progressive Chrysler Jeep Dodge Ram responded

ashleyself, I'm glad to hear we provided a better experience for you this time around. Bill is definitely as asset to our team and it's great to know he provided quality service for you on your recent visit. Thank you for choosing Progressive Dodge! Best Regards, John Karides Service Manager

July 06, 2017

Easy and fast My car had a recall so I brought it in and didn't have to worry about it until I got it back. Drives great and had no issues with the rental. Bill Tal More

by Rlwilson1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Talbott
Aug 17, 2017 -

Progressive Chrysler Jeep Dodge Ram responded

Rlwilson1, It's great to hear that Bill was able to provide you with quality service. Happy to know you're enjoying the vehicle as well! Sincerely, John Karides Service Manager

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