Progressive Chrysler Jeep Dodge Ram
Massillon, OH
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Everything I expected Brought my mothers jeep in for service. Mike did very well getting me a rental and back on my way. Will be recommending to friends and family Brought my mothers jeep in for service. Mike did very well getting me a rental and back on my way. Will be recommending to friends and family More
Very Nice, Honest & Helpful Went in to get some warranty and recall work on our 2015 Jeep Cherokee. Bill was extremely nice and helpful. He told me exactly what to expect, and ca Went in to get some warranty and recall work on our 2015 Jeep Cherokee. Bill was extremely nice and helpful. He told me exactly what to expect, and called me promptly with updates and information. He said the recall line was backed up and they would likely keep the car overnight and offered a loaner. (I recently had another car at a Ford dealership for 4+ days with no loaner offered). The repairs were done in a timely manner and Bill made sure that I understood everything that was done. He also made sure that I wasn't "put out" in order to pickup the car before closing. I don't know her name, but the women who checked me out in the payment office was very nice as well (even though she was very busy, and it was closing time). More
Nice experience The service adviser was great to work with. Good communications about service needs, costs, etc. Nice place to wait if needed. The tech doing the w The service adviser was great to work with. Good communications about service needs, costs, etc. Nice place to wait if needed. The tech doing the work failed to follow all of the instructions on the work order, but Bill got it cleared up. More
Honestly When I called and asked who was my advisor, I told them I did not care, it was no great deal. Well it does although this person was the person I was When I called and asked who was my advisor, I told them I did not care, it was no great deal. Well it does although this person was the person I was suppose to deal with and I lost my temper before I knew what was happening, after I thought about it, a misunderstanding between myself and how some other customer. Hillary had no idea my wife was standing close and she said that she never said anything, had no idea what was going on. Interesting that I told her that I had an appointment and she looked and said no, I told her it was for tomorrow, she looked. Interesting she never said a word to me, guess my old age still causes me problems. Why can't persons just be honest. More
Great Service Bill Talbott handled a recall appointment and advised of additional repairs needed in a professional manner. Will contact him with future needs. Bill Talbott handled a recall appointment and advised of additional repairs needed in a professional manner. Will contact him with future needs. Vic Van Voorhis More
Great experience! Bought a new Dodge Challenger from Amber. She was very patient and easy to work with, however, what I was most impressed with was her knowledge of th Bought a new Dodge Challenger from Amber. She was very patient and easy to work with, however, what I was most impressed with was her knowledge of the car. I have been disappointed with other buying experiences because the sales person knew less about the car than I did.....Amber knew every little detail about the entertainment system and the advanced features of the car. Very impressive! I would definitely buy another car from Amber and would recommend her to friends or family. More
Satisified I brought my charger in for a recall and Bill Talbott offered professional service. I will contact him in the future for any service needs. I brought my charger in for a recall and Bill Talbott offered professional service. I will contact him in the future for any service needs. More
Jeep Service This was my first experience at the dealership and Bill Talbott was outstanding and a great representation for company. His follow up, attention to de This was my first experience at the dealership and Bill Talbott was outstanding and a great representation for company. His follow up, attention to detail and overall professionalism was outstanding! The quality of work performed and overall efficiency of the dealership was terrific. Needless to say I will certainly go back for service and consider them for my next vehicle purchase. More
Great Sales and service was excellent at Progressive Dodge would recommend drove 75 miles with no regrets . Bought a dodge 1500 Added running boards tonto Sales and service was excellent at Progressive Dodge would recommend drove 75 miles with no regrets . Bought a dodge 1500 Added running boards tonto cover and katzkin leather seats all is great especially the leather seats highly recommend More
Amazing from start to finish! I recently bought a 2017 Jeep Grand Cherokee and I couldn't be more thrilled! Upon entering the dealership I was greeted by friendly and professional I recently bought a 2017 Jeep Grand Cherokee and I couldn't be more thrilled! Upon entering the dealership I was greeted by friendly and professional employees. I meet with Ben Siefke, who was very attentive and was able to help me find the exact make and model I was looking for. Initially the price was out of my budget, but Tim Sanders, Dean Waldron, and Steve Miller patiently worked through all of my options and I was able to get the car of my dreams! Alyssa Donahey, in the finance department was down to earth, professional, and friendly. She explained everything thoroughly throughout the signing process and I knew exactly what I was getting. I've never been to a dealership that truly cared about the wants and needs that I had in purchasing a car and it's all possible because of the amazing staff at Progressive! More