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Progressive Chrysler Jeep Dodge Ram

Massillon, OH

4.2
1,017 Reviews

7966 Hills and Dales Road Northwest

Massillon, OH

44646

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Showing 1,017 reviews

October 20, 2017

Great buying Experience Today my wife and I stopped in to look at a Jeep Wrangler Unlimited Sahara. We were greeted by Paul King and had a great buying experience. Paul ans More

by mnetro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Sanders, Paul King
October 20, 2017

Jason Lenigar Solutions Provider On October 8 i test drove a 2017 Jeep Cherokee Latitude however it was out of my budget range/Jason continually called me to let my know what was on t More

by Perry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Lenigar
October 19, 2017

Great atmosphere! I thoroughly enjoy my experience at Progressive. The staff is very friendly and highly knowledgeable of their products. I would, and have, recommend t More

by Jeepgirl47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Corbin, Brian Glasper
October 12, 2017

Made buying a car almost too easy I can't say enough great things about Ben. We were 20 minutes late for our 7pm appointment, but Ben didn't rush us at all. We discussed a couple of op More

by Sarah Hoerst-Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Siefke
October 04, 2017

Easy breezy Bill Talbot did an excellent job handling my recent trip to Progressive for a warranty covered issue for my 2015 Grand Cherokee. He is very profession More

by Mercedes43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Talbott
Oct 11, 2017 -

Progressive Chrysler Jeep Dodge Ram responded

Mercedes43, Thank you for your excellent feedback. It's great to know Bill did a great job assisting you with warranty related issues on your Grand Cherokee. We try to make inconvenient repair situations as painless as possible because we understand your time is valuable. Thank you for choosing Progressive Dodge and thank you for your business. Thank you, John Karides Service Manager

September 29, 2017

Efficient service Once you have an appointment and bring your car in for service, they get you in and out in a reasonable amt. of time and with your car fixed. I was p More

by JI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Talbott
Oct 11, 2017 -

Progressive Chrysler Jeep Dodge Ram responded

JI, Thank you for providing us valuable feedback. I'm sorry to hear about the electrical issues you've had on your vehicle. If you have time to discuss them please give me a call at (330)879-3681 or send me an email at jkarides@progressiveautogroup.com . Thank you for your continued business and have a great day! Best regards, John Karides Service Manager

September 26, 2017

ALL ABOUT THE CUSTOMER From the time I walked through the Door until the keys were placed in my hand, people paid attention to me and made me feel at home. Kindness was show More

by PAUL D WOLANSKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Corbin, Maria Hattery, Alyssa Donahey, Cody Miller
September 19, 2017

Professional, Personal, and Knowledgeable For the first time in my life, I decided to own a Dodge Ram Sport 4 x 4 pickup truck. After looking at various Makes, Models, and Dealerships, I decid More

by Tom Garra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kerry, Tim Sanders, Bill Talbott
September 18, 2017

Awesome customer service Justin is always a pleasure to work with and goes above and beyond to make sure I'm in a car I love. He took the time to figure out exactly what I wan More

by C_beckner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Carter
September 18, 2017

Purchase and service for my new Jeep Grand Cherokee I purchased my new 2017 Jeep Grand Cherokee Altitude edition 2 weeks ago and worked with Cody Miller. Cody was very patient with my and wasn't pushy t More

by Tom.S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Myk Fritch, Cody Miller , Bill Talbott
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