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Progressive Chrysler Jeep Dodge Ram
Massillon, OH
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Tom has been unbelievably personable and has provided me with great customer service! I recently had my 2007 Dodge truck in for service, and could NOT have been more pleased with the prompt attention! Every with great customer service! I recently had my 2007 Dodge truck in for service, and could NOT have been more pleased with the prompt attention! Everyone has been very professional and considerate of my time and made sure to keep me informed as to how the service was coming along. I would recommend this dealership and will I will definitely continue to use this dealership. More
Mike is always helpful and friendly. When I asked for a sales person to ask some questions in regard of our end of lease turn in he walked me to Nate and introduced us. Nate then answered all of my questio sales person to ask some questions in regard of our end of lease turn in he walked me to Nate and introduced us. Nate then answered all of my questions with not judgment on our decision. All in all my stop was Great. More
I am a sales rep and can not schedule appointments as easy as others. As always, Tom seems to fit me in just about whenever I need it. Tom makes my life a little easier. I get my oil changed about every easy as others. As always, Tom seems to fit me in just about whenever I need it. Tom makes my life a little easier. I get my oil changed about every 2 weeks at Progressive because of the service. I am even supposed to get free oil changes where i bought my Jeep at. I believe that is enough said. Thanks Tom and everyone at Progressive. Greg Rossett More
As the person responsible for taking my wife's 2007 Jeep Grand Cherokee in for service, I have always been somewhat less than enthusiastic about fulfilling that obligation. However, since my experience wit Grand Cherokee in for service, I have always been somewhat less than enthusiastic about fulfilling that obligation. However, since my experience with Progressive CJD, I almost look forward to the next service appointment. I had been taking her vehicle to another dealership for that service and, although they performed the service adequately, I always felt as though there was something missing. Now I know what that was. The folks at Progressive CJD not only treated me with respect and showed genuine concern for my vehicle, Tom (my Service Writer) treated me like a real person and not just another lube job. I own a 2001 Jeep Wrangler Sport that I bought new in 2001 and, although I have experienced no mechanical issues with it yet, if I ever do, Progressive CJD is certainly where I will take it. Thank you Progressive and keep up the good work.. I'll be seeing you again. Mark More
I am very impressed with the service department at Progressive!! Tom Byers even took the time to call me and give me an update about the progress of the repair to my truck! I feel very confident in th Progressive!! Tom Byers even took the time to call me and give me an update about the progress of the repair to my truck! I feel very confident in the service department and in Tom. When I need a new truck, I will definetly come to Progressive! More
I was searching online for a specific year and model used car and I found the best price at progressive. Terry Varney was quick and courteous and walked me through the details of coming from out of state to car and I found the best price at progressive. Terry Varney was quick and courteous and walked me through the details of coming from out of state to purchase the vehicle I wanted. My salesman, Scott Franks met me at the airport, answered all my questions and was patient as I carefully looked over and test drove the car I was buying, even though the dealership was officially closed, and it was Friday night. Scott went out of his way to get me everything I needed so that we could close the deal and get me on my way. I was very pleased with my experience and would recommend Progressive to anyone. More
Mr Byers was very Polite Frendly & Professionl He Went Beyond His Limits To Satisfy my Needs he Also made me Aware Of Some Problems That Should Dealt With in The Very Near Future And I Told Him That Went Beyond His Limits To Satisfy my Needs he Also made me Aware Of Some Problems That Should Dealt With in The Very Near Future And I Told Him That I'll Look into The matter When i Return From My trip To Florida. Thank You ( mr Byers ). Best Regards Mr Brost. More
I came into looking for a 2008 Jeep Patriot that was in Progressive's website. I was looking around, and Bob approached me and asked what I was looking for. I told him, and he found out that the jeep was Progressive's website. I was looking around, and Bob approached me and asked what I was looking for. I told him, and he found out that the jeep was at another car lot. He went and got it, and brought it back to me. He made the buying process easy and confident. He is a very personable salesperson. He explained the features of the Jeep very well. He worked for me to get me into the price range I was looking for. The whole atmosphere at Progressive was calm and inviting. More
This was our second car we purchased from Progressive. We have been overjoyed with the service!! I would recommend this dealer to anyone! The service was great and our sales rep was amazing! Jin was gr We have been overjoyed with the service!! I would recommend this dealer to anyone! The service was great and our sales rep was amazing! Jin was great with our kids as well.He went above and beyond the sales role. Thank you for such wonderful service Jin! We will definitley buy our next car from progressive! More
It was great customer service.Bob always made sure I was happy with the choices I had.He made sure I was happy all three times I came up to Progressive. Bob did whatever he had to do to make his customer ha happy with the choices I had.He made sure I was happy all three times I came up to Progressive. Bob did whatever he had to do to make his customer happy.He was very educational on all the cars I looked at.He put in the time and effort to make me happy with Progressive.My overall experience was great. The price was good, but not great. I was hoping for it to be a little less than I had to pay for. More