Progressive Chrysler Jeep Dodge Ram
Massillon, OH
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Candice was awesome ! ! Definitely someone you can trust bringing your vehicle to !! Great communication about your vehicle !! very knowledgeable about the customer service ! Definitely someone you can trust bringing your vehicle to !! Great communication about your vehicle !! very knowledgeable about the customer service department !! She did an awesome job with my vehicle !!! Thank you Candice !! More
I had service performed on my Jeep Grand Cherokee. Kevin Elton was my service advisor. Kevin and his team did a fantastic job. I recommend their service department to anyone that needs service. Kevin Elton was my service advisor. Kevin and his team did a fantastic job. I recommend their service department to anyone that needs service. More
Worst ever they won't return phone calls Lied to the liason Salesforce lie gave me warm water waited forever to finalize paper work there. There computer system ducked they didn't know how to work the n liason Salesforce lie gave me warm water waited forever to finalize paper work there. There computer system ducked they didn't know how to work the new update More
Mr kerrry and Mr night were great salesman. The service I received was exceptional. I would highly recommend this place to buy your next vehicle. The service I received was exceptional. I would highly recommend this place to buy your next vehicle. More
Took my Jeep in for speaker repair; dealt with Kane during the process. He was professional and had me taken care of in 30 mins with a loaner vehicle waiting. While the speaker was being repaied, they during the process. He was professional and had me taken care of in 30 mins with a loaner vehicle waiting. While the speaker was being repaied, they also fixed the recall that I had been waiting for parts on. So far, so good! More
Terrible experience never buy a car from here. I drove from another state 4 hours and it took this place 45 days to send me my title. I followed up time after time for absolutely no one to call me I drove from another state 4 hours and it took this place 45 days to send me my title. I followed up time after time for absolutely no one to call me back. The owner Tim, The manager Dean and Salesperson Maria all collected their money and never helped me or called me back about my missing title. Beware as this dealership illegally sells cars they don't have the titles too. More
I was ripped off from day one . Beware the manager salesman and Maria and service manager .. I came in every one seemed nice to nice but something didn’t feel right .Maria was so ove Beware the manager salesman and Maria and service manager .. I came in every one seemed nice to nice but something didn’t feel right .Maria was so overly friendly and it was Creepy . I agreed to a deal of 28000 for a car and for them to throw in the undercoat and finish coat the car . They agreed to the deal .had a black markie . Had me signing this stuff with a black Markie . Maria told me 3 times go home and put papers in a desk . I went home looked over the papers . My worst nightmare had happened . I was ripped off . I was charged 28000 for car . Then charged $1495 on top of that . And only wanted to give me i. Interior coat and not the undercoat .I said I want my money back ! I don’t want that . I had to call them for a month to get my money back for that . Ended up paying full price for the car Took them 40 days to send my title . I had to end my vacation 2 days early because of expired tags. So I took the loss and excepted I had to pay 28000 for the car . With my my dads money who had just passed away . He wanted me to have a new car .I was his caregiver . They ripped me off .A 65 year old disabled woman ! Took advantage of me to the fullest . I’m hard at hearing and seeing . Then the outside trim on passenger door fell off . They told me I had 4 month’s warranty left . The back I interior carpet was coming up . I was almost in a car accident with my grandkids because of this trim . I have tried to talk to them and get them to fix it . They said this car is not under warranty and wasn't t under warranty when I drove it off the lot . It had 31000 miles on the car . I do not recommend this car dealer at all . I was ripped off and they would not even look at the car . I been in the hospital all this stress is horrible . I never dreamt they would do a senior citizen like this .Run as fast as you can . I gave them plenty of time to make things right .sad thing is it wouldn’t have cost them over 100 to fix that trim . I’m going to be leaving feedback everywhere I can and take them to small claims court . And let the Attorney General no what they did to me More