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Progressive Chrysler Jeep Dodge Ram

Massillon, OH

4.2
1,024 Reviews

7966 Hills and Dales Road Northwest

Massillon, OH

44646

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Showing 1,024 reviews

March 31, 2025

I’m so thankful for Jacob at this dealership! I came previously and he helped me and was so patient I didn’t make a purchase at that time but I took his card.. 6 months later came to find him and More

by Asjwms610
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Hastings
March 17, 2025

DO NOT PURCHASE FROM HERE! !! THEY SELL LEMONS!!! I bought my Jeep Wrangler from here and three days later I noticed my rear defrost wasn't working. I could see where they used More

by ShadowDarklessNight
Recommend Dealer
No
Employees Worked With
Connor Moyer
January 24, 2025

Just bought my car today! Had a great experience and everyone was so friendly and I didn’t feel pressured at all. Very happy with how smoothly and quickly things went today! T More

by ashley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kimberly Hummel, Alyssa Donahey , Brian Glasper, Paul King
Feb 10, 2025 -

Progressive Chrysler Jeep Dodge Ram responded

Such a pleasure working with you! Thank you for the feedback!

January 17, 2025

Kane was great. Very helpful and friendly, unlike some other employees that I have encountered there More

by Nunya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kane , John Kerry
Feb 10, 2025 -

Progressive Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to share you feedback with us. Very happy to hear that you enjoyed your experience with Kane. We look forward to working with you again in the future.

January 16, 2025

Had an issue with our jeep we purchased from another non jeep dealership in October. Kevin was able to get us in the next day and kept us informed about any problems and issues. Didn’t expect to have what w More

by River Queen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
January 15, 2025

Helped my son out with his Jeep Inflated his tires and did software update no charge Thank you! More

by Rick
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Candice
January 11, 2025

We recommend doing business at Progressive. Got a great vehicle and a great dealThanks Landri More

by Lindaldavis63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Dowling
Feb 10, 2025 -

Progressive Chrysler Jeep Dodge Ram responded

Thank you so much for your 5 star review!

December 27, 2024

A big shout out to Kevin service advisor and his team had issue with my jeep got appt. They found issue and solved it .kept in contact with me great service shuttle service was .amazing appreciate More

by debrafairc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Elton
December 03, 2024

Candice was awesome ! ! Definitely someone you can trust bringing your vehicle to !! Great communication about your vehicle !! very knowledgeable about the customer service More

by Mike1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candice
Dec 18, 2024 -

Progressive Chrysler Jeep Dodge Ram responded

Thank you very much for your positive feedback and 5-star review! We are happy that our team was able to resolve the issue with your car quickly and efficiently. Customer satisfaction is our top priority and we are here to help you at any time. Please do not hesitate to contact us if you need further assistance.

October 29, 2024

I had service performed on my Jeep Grand Cherokee. Kevin Elton was my service advisor. Kevin and his team did a fantastic job. I recommend their service department to anyone that needs service. More

by Bruce
Workmanship
Recommend Dealer
Yes
Employees Worked With
Kevin Elton
Nov 12, 2024 -

Progressive Chrysler Jeep Dodge Ram responded

Thank you for sharing your experience and for the 5-star review Bruce. Your recommendation means the world to us and we look forward to working with you in the future!

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