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Progressive Chrysler Jeep Dodge Ram

Massillon, OH

Overview
Reviews
Vehicles
4.2
1,021 Reviews
Call Dealership (330) 879-3696
View Awards

7966 Hills and Dales Road Northwest

Massillon, OH

44646

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Showing 1,021 reviews

January 17, 2025

Kane was great. Very helpful and friendly, unlike some other employees that I have encountered there More

by Nunya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kane , John Kerry
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January 16, 2025

Had an issue with our jeep we purchased from another non jeep dealership in October. Kevin was able to get us in the next day and kept us informed about any problems and issues. Didn’t expect to have what w More

by River Queen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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January 15, 2025

Helped my son out with his Jeep Inflated his tires and did software update no charge Thank you! More

by Rick
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Candice
Report | Print
January 11, 2025

We recommend doing business at Progressive. Got a great vehicle and a great dealThanks Landri More

by Lindaldavis63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Dowling
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December 27, 2024

A big shout out to Kevin service advisor and his team had issue with my jeep got appt. They found issue and solved it .kept in contact with me great service shuttle service was .amazing appreciate More

by debrafairc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Elton
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December 03, 2024

Candice was awesome ! ! Definitely someone you can trust bringing your vehicle to !! Great communication about your vehicle !! very knowledgeable about the customer service More

by Mike1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candice
Report | Print
Dec 18, 2024 -

Progressive Chrysler Jeep Dodge Ram responded

Thank you very much for your positive feedback and 5-star review! We are happy that our team was able to resolve the issue with your car quickly and efficiently. Customer satisfaction is our top priority and we are here to help you at any time. Please do not hesitate to contact us if you need further assistance.

October 29, 2024

I had service performed on my Jeep Grand Cherokee. Kevin Elton was my service advisor. Kevin and his team did a fantastic job. I recommend their service department to anyone that needs service. More

by Bruce
Workmanship
Recommend Dealer
Yes
Employees Worked With
Kevin Elton
Report | Print
Nov 12, 2024 -

Progressive Chrysler Jeep Dodge Ram responded

Thank you for sharing your experience and for the 5-star review Bruce. Your recommendation means the world to us and we look forward to working with you in the future!

October 14, 2024

Great service! Candace and her staff have always been efficient and honest about needed services and cost. More

by Darrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candace
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Oct 18, 2024 -

Progressive Chrysler Jeep Dodge Ram responded

Thank you for your feedback and 5-star review Darrell. We appreciate your business and look forward to working with you again in the future.

September 13, 2024

Worst ever they won't return phone calls Lied to the liason Salesforce lie gave me warm water waited forever to finalize paper work there. There computer system ducked they didn't know how to work the n More

by mickey5665
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jason
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Sep 23, 2024 -

Progressive Chrysler Jeep Dodge Ram responded

Sorry to hear that you were not happy with your experience. Customer service is very important to us, so your feedback means a lot. Our sales and service teams do their best to accommodate all of our customers needs. If there is anything we can do to help please feel free to reach out to us directly.

June 14, 2024

Definitely did a great job on our jeep wrangler recall. Kevin was great to work with. More

by christopher.gamble13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Jun 17, 2024 -

Progressive Chrysler Jeep Dodge Ram responded

Thank you for your feedback and 5-star review Christopher. We appreciate your business and look forward to working with you again in the future.

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