Progressive Chevrolet - Service Center

Good service; without worries on my part. I know nothing about cars, except to make timely payments. When I take the car into the dealership and work with Fred I know the car and myself I know nothing about cars, except to make timely payments. When I take the car into the dealership and work with Fred I know the car and myself are being well taken care of and have no worries. I thank him for taking the time to know cars and listening to my very poorly worded needs relating to the car. More

JEEP STANDARD SERVICE I took my Jeep to Progressive for a standard service call. The service advisor was Bill Talbott. He was very courteous and efficient. He got me che I took my Jeep to Progressive for a standard service call. The service advisor was Bill Talbott. He was very courteous and efficient. He got me checked in very quickly and got mu Jeep service immediately even though it was lunch time for the service techs. I appreciated that he did not recommend anything that was not required and had my Jeep serviced in a timely manner. More

Last minute fix My daughter got a leak in her tire and Fred was able to squeeze us in the same day and get the tire fixed. Greatly appreciated!! My daughter got a leak in her tire and Fred was able to squeeze us in the same day and get the tire fixed. Greatly appreciated!! More

Tire Repair I had a nail in my tire. The service department was able to replace the tire quickly and efficiently. Thank you Fred for excellent service! I had a nail in my tire. The service department was able to replace the tire quickly and efficiently. Thank you Fred for excellent service! More

Continued good service! Can't tell you enough about how good Progressive Cheverolet is on Hills-N-Dales Rd in Massillon, We have continued to purchase and recommend this deal Can't tell you enough about how good Progressive Cheverolet is on Hills-N-Dales Rd in Massillon, We have continued to purchase and recommend this dealership. Today, just another reason why..Sherry Longwill! She continued to provide the best customer care. More

Prompt and excellent service Fred Keller looks after our vehicles as though they were his own. He is a true professional who cares about delivering satisfactory service in a time Fred Keller looks after our vehicles as though they were his own. He is a true professional who cares about delivering satisfactory service in a timely manner. More

They made things right!! When I first bought my car the manager went out of his way to let me drive my car off the lot by putting a new battery in himself because the service When I first bought my car the manager went out of his way to let me drive my car off the lot by putting a new battery in himself because the service center was closed. I took my car back a week later to make sure the few issues I had were handled. Well my tire was still losing air as quick as I was putting it in. I called them yesterday and they got me in today and fixed the issue. They had to put a brand new tire on because there was a plug in the tire they didn't know about. They also patched my other tire where something in the road put a slash in it. They made everything right for me. This is my first financed car and they made sure things were fixed and made everything right!!! More

Still the best I needed to have a small recall taken care of and a minor maintenance repair handled and set up an appointment which was scheduled at my convenience. I needed to have a small recall taken care of and a minor maintenance repair handled and set up an appointment which was scheduled at my convenience. Fred Keller has been my service tech for at least the last ten years, and handled everything quickly and with total professionalism as always ...Top notch as always! Thanks! More

A service department that puts the customer first. Two weeks ago I came in late in the day with a broken wheel bearing. Fred Keller lined my repair up for the following morning. By midday my repair w Two weeks ago I came in late in the day with a broken wheel bearing. Fred Keller lined my repair up for the following morning. By midday my repair was done. Fred reviewed in detail what he found and what may need to be done in the near future. I paid less for this repair than I had two years earlier when I had the wheel bearing on the other side replaced, in a grubby, dirty shop in West Virginia. Needless to say, I was very satisfied and also pleased to see that they had washed my dirty truck. Returned today for a routine repair. Called late Thursday and asked it they could do the work on Friday. Again, Fred lined me up for Friday morning. The repair was completed by 11:00 am and I had the truck back to work. Everyone I came in contact with treated me as a valued customer. My opinion of a dealer service area just took a big positive jump. More

It's always a pleasure bringing my car in to have serviced. Kyle Pritchard is very professional, courteous, and friendly. Makes sure to let you know all details of service performed and service that's needed in Kyle Pritchard is very professional, courteous, and friendly. Makes sure to let you know all details of service performed and service that's needed in the future. The service department makes sure you are in and out when they say how long it will take to service your car. I would recommend Progressive to family and friends, specifically Kyle for any customer service needs. More