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983 Reviews of Proctor Honda - Service Center
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December 30, 2013
The rear air-blower was not working properly when the heater was on. Vic quickly took care of the problem in less than an hour. Vic as always provided excellent care when I bring in my Pilot for routin heater was on. Vic quickly took care of the problem in less than an hour. Vic as always provided excellent care when I bring in my Pilot for routine maintenance. More
by fsu1989
Employees Worked With
Victor Whaley
December 14, 2013
I have been going to Proctor Honda for service for 17 years and all but one of my experiences have been fantastic. They could write their own lecture for customer service--friendliness, honesty, integrit years and all but one of my experiences have been fantastic. They could write their own lecture for customer service--friendliness, honesty, integrity, reliability, dependability and commitment to giving the customer what they want and need. Thank you again for all that you do Proctor Honda! More
by genhalterman
Employees Worked With
Victor
December 13, 2013
I went to Proctor Honda to change my tires. I thought it would take over an hour. But they finishes just within 45 minutes. When it comes to the price, many people thought a dealership has a higher price t would take over an hour. But they finishes just within 45 minutes. When it comes to the price, many people thought a dealership has a higher price than other auto shops. But as I compare the price on the website, I found that Proctor Honda offers a very good price if we take the dealership's trustworthiness and service quality into account. Additionally, they changed my tires with the higher quality ones with no additional charge. And you can also use various coupons and promotions that Proctor Honda offers. I also got 10% off. Overall, Excellent! More
by sryu222
December 10, 2013
Brought vehicle in for recall. Very efficient and quick service. They even wash you car when finished. Victor Waley was very courteous, friendly snd explained in detail all that was to be done. service. They even wash you car when finished. Victor Waley was very courteous, friendly snd explained in detail all that was to be done. More
by LindaSchelin
Employees Worked With
Victor Waley
December 06, 2013
After migrating from German brands to Honda 2 years ago, I didn't think I could be happier. But to my surprise, the service on my car is an even better experience. Prompt, competent, and gracious, I have I didn't think I could be happier. But to my surprise, the service on my car is an even better experience. Prompt, competent, and gracious, I have always had a pleasant experience in the service department. It is also a lovely place to hang out and have a cup of coffee while you wait...which is never very long! More
by EveCantral
Employees Worked With
Don't remember
December 03, 2013
The service center employees are always very friendly, helpful, and fast! I got my oil changed, tires rotated, and inspection in less than two hours (and this was on a very busy day)! The service departm helpful, and fast! I got my oil changed, tires rotated, and inspection in less than two hours (and this was on a very busy day)! The service department's waiting room is clean and comfortable and the wifi allows me to even get some work done while I wait! More
by Fsufutbol
November 27, 2013
As always, I had a great experience at Proctor Honda Service Department. I went in for an oil change, tire rotation and an airbag check. I was in and out in 40 minutes! fast and great service. Service Department. I went in for an oil change, tire rotation and an airbag check. I was in and out in 40 minutes! fast and great service. More
by jimmy.grantham
November 08, 2013
I rated the service center "great" because they excelled in each of those categories. I was greeted when I walked in the door, and he even laughed when I said I was there for a "B-12" shot for my excelled in each of those categories. I was greeted when I walked in the door, and he even laughed when I said I was there for a "B-12" shot for my Honda Civic. He knew exactly what I meant and went right out to the car to check it and begin processing. I reminded him to wash it, and he said, "Oh, I would do that anyway." We chatted for a minute or two, and then I went over to get coffee and biscotti. In less time than I thought, he came over an announced the car was ready. I told him I needed to run out to the car to see if I had a coupon, and he said to go ahead, he would wait at the desk when I checkout. When I came in, he was there, and everything was about ready for payment. He explained what they did for $223 and then wrote the info in my service book I keep in my car. The young lady who took my payment was very accommodating, and I was out of there in a flash. My car was in tiptop shape. I know this service dept.--after all, this is my second Honda Civic. More
by ajcmccarter
Employees Worked With
Tony Badia
October 30, 2013
My service advisor let me know exactly what my car needed and the informed me about the service my car would need in the near future. And they washed my car! The waiting area is clean, all staff were pleas and the informed me about the service my car would need in the near future. And they washed my car! The waiting area is clean, all staff were pleasant and I did not mind waiting. More
by MsAdrienne
