Proctor Honda

My service advisor, William, was excellent. I am handicapped and William helped me with my Rollator, and made sure I got seated properly in the waiting lounge. He even checked on me during my w I am handicapped and William helped me with my Rollator, and made sure I got seated properly in the waiting lounge. He even checked on me during my wait to be sure I was okay. After paying he stored my Rollator in my trunk of the car. More

Terri Rutledge was terrific! Had a recall shortly after purchase. Had difficulty getting response to my calls from my service person, Wyatt Arrington . The recall problem was Had a recall shortly after purchase. Had difficulty getting response to my calls from my service person, Wyatt Arrington . The recall problem was Honda's but I had to arrange and pay one way for transportation from the dealership which was across town. My main complaint is that the 2 inch thick Honda manual is impossible to figure out for someone who isn't a tech ace. The pictures explaining steps to be taken are dark and not readable. Nothing is intuitive! Ridiculous. Makes me remember fondly my Prius/Hybrid which had a short printed version of easily understood instructions with clear statements and pictures of what to do. More

Everyone was nice and very well procedure. Quick in and out . Nice experience, thanks for everyone. Quick in and out . Nice experience, thanks for everyone. More

They did great job. They provided me with transportation for leave and go pick up my car. I will use their service in the future. They provided me with transportation for leave and go pick up my car. I will use their service in the future. More

Great service. Friendly, professional staff. Appointment app works great. Explanation of charges before service appreciated. Review of serviced items also very help Friendly, professional staff. Appointment app works great. Explanation of charges before service appreciated. Review of serviced items also very helpful. More

We felt like we bought the 2026 Passport from one of our relatives. Allie Biggs, Sales Consultant, is one of those rare individuals whom you feel an immediate kinship with. She was right there with a vast k relatives. Allie Biggs, Sales Consultant, is one of those rare individuals whom you feel an immediate kinship with. She was right there with a vast knowledge of the Passport and all of its intricate details. Her engaging personality, and good humor, shone through before, during, and after our purchase. Every employee we bumped into at Proctor Honda was kind and respectful. My wife is very happy with her new Passport 👍👍 More

Great staff and Mr. Bruce Ford is an amazing guy. “Top Notch” Proctor Honda. Thank you. Keep up the great work. Bruce Ford is an amazing guy. “Top Notch” Proctor Honda. Thank you. Keep up the great work. More

Sheila Stewart is great…very efficient, returns calls promptly and most of all cares about her customers. promptly and most of all cares about her customers. More