Proctor Acura
Tallahassee, FL
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Recall & Oil Change This location has very friendly employees that really wish for you to have the best experience. The only problem that I had was some oil finger marks This location has very friendly employees that really wish for you to have the best experience. The only problem that I had was some oil finger marks inside the car but that was easily cleaned up. More
A1 Service Appointment was made for 10:30 for A1 service, oil change and tire rotation. Work completed, associate reviewed all aspects of work and overall chec Appointment was made for 10:30 for A1 service, oil change and tire rotation. Work completed, associate reviewed all aspects of work and overall check points, car was washed and vacuumed and I was out the door in less than an hour. Several associates stopped by and spoke and offered refreshments during my brief wait. Very pleasant experience! More
Great friendly and fast service Great friendly and fast service. I don't mind getting my car serviced there but staff at Acura makes the visit fast and pleasant. The waiting area is Great friendly and fast service. I don't mind getting my car serviced there but staff at Acura makes the visit fast and pleasant. The waiting area is small but clean and comfortable More
Quick and Easy I was met as I arrived then quickly checked in. Spent an enjoyable hour reading my book and drinking a cup of coffee. I received an unsolicited upda I was met as I arrived then quickly checked in. Spent an enjoyable hour reading my book and drinking a cup of coffee. I received an unsolicited update from Tony on my service and shortly thereafter I was on my way. Until next time.......... More
Quick and Professional! I always enjoy Mr. Charles Boykin when I come to Proctor Acura to get my car serviced. He is very professional and took my service appointment with no I always enjoy Mr. Charles Boykin when I come to Proctor Acura to get my car serviced. He is very professional and took my service appointment with no hesitation. If you ever get your car serviced, get with Charles! and He was quite helpful with a friend of mines vehicle by helping with getting some oil. Also, the cashier, Heather was rockin cool!! More
Service Appointment It is always a pleasure visiting the Proctor Acura Dealership.Everyone is so friendly and special thanks to Tony McPherson who always get my car servi It is always a pleasure visiting the Proctor Acura Dealership.Everyone is so friendly and special thanks to Tony McPherson who always get my car service in a timely manner. More
Great experience I took my car in for some regular maintenance. They wasted no time in getting my car back to the service area. In addition to the maintenance schedu I took my car in for some regular maintenance. They wasted no time in getting my car back to the service area. In addition to the maintenance scheduled, they did a thorough check, and in doing so, discovered that my battery was failing. They put in a new battery which was covered by warranty, and I was extremely grateful they found this. Nothing worse than being stranded with a dead battery. I feel my car was given the attention it should have, and it was washed for me! Thanks, Proctor Acura. Linda Berry More
Excellent service Always! Every experience I have had with Proctor Acura has been excellent. The service department matches any other high-end vehicle service center. Everyone Every experience I have had with Proctor Acura has been excellent. The service department matches any other high-end vehicle service center. Everyone has been kind and thoughtful during my visits to the service department. More
Another great experience Excellent as usual! Courteous, professional, punctual, and very fair pricing. Thanks to Chuck and the rest of the team. Would recommend this dealershi Excellent as usual! Courteous, professional, punctual, and very fair pricing. Thanks to Chuck and the rest of the team. Would recommend this dealership to anyone. More
I will be a lifelong customer at Proctor Acura! Just had my first oil change at Proctor Acura this Friday and it was amazing. I made an appointment with Tony and Charles. Stuart met me at the door a Just had my first oil change at Proctor Acura this Friday and it was amazing. I made an appointment with Tony and Charles. Stuart met me at the door and was so polite I felt like I was at a four star resort. They explained what service the car would be provided and the price! At other dealerships they don't provide that up front unless you ask. I waiting in the very comfortable waiting area and had very nice conversations with other Acura owners telling me how this was their second or third car. One hour later, I had a car with an oil change and washed beautifully. Stuart went over everything that they serviced and slowly what my condition my car was in.....also, the car didn't need a tire rotation...so they did not do it and saved me money...they explained why it didn't need it and did not charge me...any other dealership may have charged me and done work I would not have needed. My experience at Proctor Acura has been incredible and I am going to count myself in as a lifer from now on. More