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Proctor Acura
Tallahassee, FL
461 Reviews
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Showing 461 reviews
December 19, 2018
No one touches my car, but Proctor Acura! I had a $3500 repair bill and a few days later my car was riding really rough. I called Tim and told him that I was bringing the car back and I neede I had a $3500 repair bill and a few days later my car was riding really rough. I called Tim and told him that I was bringing the car back and I needed a loaner. He had the loaner ready when I arrived and he could easily tell that something was wrong with the car. They did the diagnostic test and road test. They called a few days later and said that some carbon had broken loose during the previous work. No charge. My car rides great. With over 170,00 miles on the car now, they said 250,00 is easily possible...and I'll head back to Proctor Acura when the time comes for another car. More
by Susanc
Employees Worked With
Tim Campion, Stuart Karp
December 06, 2018
Great service Brought my TSX in for a sunroof issue. Issue was resolved quickly and under initial cost quote. I have always had excellent service here and all the Brought my TSX in for a sunroof issue. Issue was resolved quickly and under initial cost quote. I have always had excellent service here and all the service personnel have been great to work with. Alex Roland was who I worked with this time. More
by JB2
Employees Worked With
Alex Roland
November 15, 2018
23 years servicing my vehicles and never disappointed! I have purchased 5 vehicles at Proctor Acura in the last 20 years and had them serviced there also. I have always been pleased with the vehicles, but I have purchased 5 vehicles at Proctor Acura in the last 20 years and had them serviced there also. I have always been pleased with the vehicles, but a major reason for my continued loyalty to the brand and the dealership has been the excellent service and courtesy of the staff over the years. Great people, great dealership! More
by Satisfied23
Employees Worked With
Charles Boykin, Tony Bellomio, Peter Badia, Ron Plymel, Tim Campion
September 16, 2018
Awesome Thank you Acura service department for an amazing job on repairing an issue that I accidentally caused. Your care and concern made me feel better. I a Thank you Acura service department for an amazing job on repairing an issue that I accidentally caused. Your care and concern made me feel better. I appreciate everyone so much! More
by Michelle J
Employees Worked With
John Gillings, Stuart Karp
September 06, 2018
Great Service This place never disappoints me...the reps are always friendly and the customer service is awesome...I love the variety of snacks they provided and th This place never disappoints me...the reps are always friendly and the customer service is awesome...I love the variety of snacks they provided and the wait time is not bad either!!! More
by Charez24
Employees Worked With
Stuart Karp
August 09, 2018
Excellent service & dealership I am on my 3rd Acura & couldn’t be more pleased with the entire Proctor Acura dealership (from the sales dept to service dept). Everyone is very prof I am on my 3rd Acura & couldn’t be more pleased with the entire Proctor Acura dealership (from the sales dept to service dept). Everyone is very professional, efficient, courteous & knowledgeable. I thank the entire staff for the 25+ years of service I have received! More
by Julie
Employees Worked With
Tony Bellomio, Peter Badia, Ron Plymel, Tim Campion, Stuart Karp
July 08, 2018
Refreshing What little service I've had to have on my TL has always been a positive experience. Great staff, nice, facilities, timely service, and very communic What little service I've had to have on my TL has always been a positive experience. Great staff, nice, facilities, timely service, and very communicative about the needs and recommendations.. Never thought a service department would be a factor in deciding where to buy, but it certainly will now! More
by Jeff
Employees Worked With
Tim Campion
April 02, 2018
Service Department Thanks to Stuart in the service department for giving us top rated services. Acura Dealers have always been my number one car dealership. We told him Thanks to Stuart in the service department for giving us top rated services. Acura Dealers have always been my number one car dealership. We told him how much time we had because we were passing through Tallahassee and they exceeded out expectation. More
by annie528
Employees Worked With
Stuart Karp
March 08, 2018
Great service department I have been buying from Proctor for over 20 years. One of the best dealerships with the best service in town. I will always buy in service my cars at I have been buying from Proctor for over 20 years. One of the best dealerships with the best service in town. I will always buy in service my cars at Proctor‘s More
by Lukemdx
Employees Worked With
Stuart Karp
March 07, 2018
Pro Service 2017MDX navi problems... Proctor service staff been on top of a hard to find glitch. Software fix and moving forward. Wish Big Acura could be more res 2017MDX navi problems... Proctor service staff been on top of a hard to find glitch. Software fix and moving forward. Wish Big Acura could be more responsive. More
by MaggieRose
Employees Worked With
Alex Roland
