Proctor Acura
Tallahassee, FL
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Charles Boykin is absolutely the BEST!! I am always impressed with his product and service knowledge. He has been taking care of me for some seven years now and I have never been disappointed. You ca impressed with his product and service knowledge. He has been taking care of me for some seven years now and I have never been disappointed. You can trust Charles with your service needs. My most recent service experience was the 105,000 mile check on my 2003 MDX. I have been driving to Proctor from Panama City every 15,000 miles, when I could go to a closer Acura dealer. Charles is the reason. Thanks again Charles. More
I have been dealing with Proctor Acura for almost 10 years and have purchased two cars from them during that time. All service done on those vehicles has been done by Proctor Acura. I have always been years and have purchased two cars from them during that time. All service done on those vehicles has been done by Proctor Acura. I have always been completely satisfied with the service results, the professionalism of the staff, and the ease of doing business with them. Some minor mistakes have been made during some service visits but it has always been corrected very quickly, with no charge, and with profusive apologies that it was not completely right the first time. They are the best dealership I have had the pleasure of doing business with bar none. More
We would highly recommend Proctor Acura, and Robert Durand in particular. Our experience was so positive that my mother in St. Petersburg is already hoping to buy her next car from them. Durand in particular. Our experience was so positive that my mother in St. Petersburg is already hoping to buy her next car from them. More
It was a wonderful experience and the folks there are always helpful. I really like the service and friendly attitude. Whenever I come in to the shop, the service folks help me right away and I dont fe always helpful. I really like the service and friendly attitude. Whenever I come in to the shop, the service folks help me right away and I dont feel like I am getting ripped off. They also take the time to explain everything. More
The service at Proctor Acura is why I gave ratings of 5 (Great). Ron was very professional during my visit. He let me know up front that the cost for the B1 service on my RDX would be higher because of t (Great). Ron was very professional during my visit. He let me know up front that the cost for the B1 service on my RDX would be higher because of the oil. This attention to detail is a characteristic of the high quality service provided by Proctor Acura. More
Since I've had my Acura, the service I've received at Proctor Acura has been great. The service personnel is always friendly and go out of their way to explain in detail the issues relating to my car re Proctor Acura has been great. The service personnel is always friendly and go out of their way to explain in detail the issues relating to my car repairs. The shuttle service is always available to take me back to work and to pick me up when my car is ready. One of my friends who had an Acura, but now drives a BMW stated she misses the great service she use to get at Proctor Acura compared to the medicore service she now receives at other place. I also love the fact that every time I get my car serviced my car also gets a good wash and vaccum. Keep up the great job. More
Obie is fantastic! The moment we arrived on the lot, Obie greeted us warmly and made us feel welcome. He is very knowledgable of the products and did an excellent job of uncovering our needs and object Obie greeted us warmly and made us feel welcome. He is very knowledgable of the products and did an excellent job of uncovering our needs and objections without making us feel like he was trying to "hard sell" us on anything. Obie was very accomodating and the entire buying process felt more like a conversation amongst friends. Myron was also a pleasure to work with and we were impressed that Randy also stopped by to introduce himself and thank us for our business. We have been loyal Nissan owners for years, but thanks in part to the extensive information Obie shared with us about Acura, are now already thinking about our next Acura purchase! Before we arrived on the lot, neither of us were familiar with the RDX that we purchased - it was not even in the running for what we were considering to purchase. We will definitely reccomend your dealership to others and plan to have our vehicle serviced there as well. Many thanks to Obie and the team for making this our most enjoyable car purchase experience yet! More
I called at 8:20am and asked if I could get my car serviced that day and they said yes so I took it right then, the shuttle was ready to take me right to work, they serviced it quickly and efficiently serviced that day and they said yes so I took it right then, the shuttle was ready to take me right to work, they serviced it quickly and efficiently, the shuttle was available to pick me up on my timeline and bring me back to the dealership. Great job! Service department is consistently professional and great to deal with...I have recommended numerous colleagues to Proctor Acura because of the great products (solid cars) and excellent service department. They do a great job. Thanks! More
I am so pleased with the service I receive at Proctor Acura. I feel like I can ask questions, I know my car will be serviced with care and quality products. I trust the staff to tell me the truth about Acura. I feel like I can ask questions, I know my car will be serviced with care and quality products. I trust the staff to tell me the truth about the car. Charles usually takes care of me and he tells me what the wait time is. The waiting area is very comfortable. He gives me options when I have choices to consider. He works with me on when to bring my car in. I actually don't mind getting my car serviced because it is a pleasant experience. More
The service department at Proctor Acura has been The service department at Proctor Acura has been excellent. Charles and Ron are unfailingly helpful -- They repeatedly go out of their way t The service department at Proctor Acura has been excellent. Charles and Ron are unfailingly helpful -- They repeatedly go out of their way to make my visit as pleasant and as convenient as possible. We've had a tricky situation where mice were making nests in my engine and causing all kinds of problems, but the folks at the service center have been creative and persistent in seeking a solution. I would highly recommend Acura automobiles and Proctor Acura service to my friends -- More