Proctor Acura

They make me feel like a valued client I've had several visits to Proctor Acura's service department with my 2011 RDX. They treat me like I'm special and part of the family. They are extrem I've had several visits to Proctor Acura's service department with my 2011 RDX. They treat me like I'm special and part of the family. They are extremely kind and accommodating - also very efficient. I will go out of my way for an oil change there. They do a great job, they don't try to nickel and dime me, and every visit comes with a free car wash and vacuum :-) More

Amazing service I purchased my Acura last April and was SO impressed with the staff at Proctor Acura. We recently took our car in for an issue with the transmission a I purchased my Acura last April and was SO impressed with the staff at Proctor Acura. We recently took our car in for an issue with the transmission and another issue we had been trying to resolve. Tony and the staff were again so wonderful. My car drives better than it did when I purchased it! More

Good services I took my 2000 3.2l Acura to the place due to oil leaking. Charles and Tony provided good advises on my car. They treat customers well. I took my 2000 3.2l Acura to the place due to oil leaking. Charles and Tony provided good advises on my car. They treat customers well. More

Award Winning Customer Service Experience I have continuously had amazing customer service experience unlike I have ever experienced at Proctor's Acura. My value as a customer is shown through I have continuously had amazing customer service experience unlike I have ever experienced at Proctor's Acura. My value as a customer is shown through their hospitality. I am new to Acura. I previously own 9 Accords before converting. During my first service experience Tony showed me around the service area so I would know the section locations as well as the lobby area. He provided me with his card so I can call him whenever I needed a question asked. While my car was being serviced it was noted that a nail was in my tire. Tony called me to explain and let me know the cost. I okayed the cost of my tire repair, but he later called me back and said further examination revealed that it was actually a screw and it was not embedded in my tire (it was within the tread), so there would be no need to charge me for a repair that was not needed. That really said a lot about the integrity of Tony and the dealership. Arranging my service with Tony is always easy and whether I need a shuttle ride, or choose to sit in the lobby, or if he provides me with a loaner vehicle it is always hassle free. I also love the coupons they send out monthly. They are good reminders of various services I may need to have and the savings from the coupons have truly come in handy! Having these types of experiences eliminate me dreading to get my car service. If nothing else it only guarantees that Proctor Acura will always have me as a loyal customer. Octavius R. Jackson, M.Ed. Acura TL Owner More

Exceptional Service I recently came into Proctor Acura to receive my A1 service on my TSX; as always everyone was so friendly, great atmosphere, and fast service. Thank P I recently came into Proctor Acura to receive my A1 service on my TSX; as always everyone was so friendly, great atmosphere, and fast service. Thank Proctor Acura. More

Excellent buying experience!! This was our first experience buying from Proctor Acura and we have to say it was a smooth and painless process. Tony Bellomio the salesperson did an This was our first experience buying from Proctor Acura and we have to say it was a smooth and painless process. Tony Bellomio the salesperson did an amazing job making the process as smooth as possible and for the first time ever we had a sales person truly take the time to explain in details about the different features in the MDX Tech package. We drove from a different city to purchase our vehicle from Proctor Acura and it was worth the drive. We highly recommend you visit Proctor Acura when looking for a vehicle. Definitely ask for Tony Bellomio because he is a very straight forward and honest person to deal with when buying a vehicle. We'll definitely buy from Tony again. More

Above and Beyond Our Expectations! We recently purchased a new MDX and love it. Robert Durand was a huge help and the best salesman I've ever dealt with on a purchase. My wife and I dr We recently purchased a new MDX and love it. Robert Durand was a huge help and the best salesman I've ever dealt with on a purchase. My wife and I drove two hours to Proctor because of Robert's attention to detail, friendliness, responsiveness, and willingness to answer any and all of our questions even though we started out just as an internet lead. We will continue to visit Proctor even though we have a much closer and more convenient dealership. That is a testament to Robert's and the rest of the staff's great service. More

Exceptional Service We recently had transmission trouble with our MDX that called for a part to be ordered. Proctor Acura not only provided me a loaner car, but allowed We recently had transmission trouble with our MDX that called for a part to be ordered. Proctor Acura not only provided me a loaner car, but allowed me to keep it overnight! On top of that, my vehicle was ready the next morning by 10:30 am. We have owned Acura's for over 25 years and it's because of their exceptional service like this!! More

one of my best car buying experiences ever Tony and his co workers are very helpful friendly and competent they delivered on all there promises and stuck to the agreed upon price and got me hea Tony and his co workers are very helpful friendly and competent they delivered on all there promises and stuck to the agreed upon price and got me headed home in 30 min or less my 2010 Dodge Challenger was clean and full of fuel when I got there and the paper work was already done and waiting for my signature. made the trip from Pensacola to Tallahassee pleasant did not have to drive all the way home frustrated and upset thank you Tony. More