Proctor Acura
Tallahassee, FL
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Thank you Charles! Charles ordered the part and scheduled me the next day for install! Got a free car wash too. Thank you for the great service, Proctor Acura! Charles ordered the part and scheduled me the next day for install! Got a free car wash too. Thank you for the great service, Proctor Acura! More
Waiting experience The waiting experience was very good, and chill. I enjoyed being at the proctor Acura place. They should add a recharge station there, and it would b The waiting experience was very good, and chill. I enjoyed being at the proctor Acura place. They should add a recharge station there, and it would be even more amazing??. More
Great Service My car was making a noise when I turned. My husband called and made an appointment. The next day they gave my husband and car while he waited and repa My car was making a noise when I turned. My husband called and made an appointment. The next day they gave my husband and car while he waited and repaired the caright and washed it! Always great service. More
Tallahassee Acura Amazing courtesy and a fine staff - Tony is such a gentleman and car always looks beautiful after an oil change and a bath....always a pleasant experi Amazing courtesy and a fine staff - Tony is such a gentleman and car always looks beautiful after an oil change and a bath....always a pleasant experience More
Excellent Service Service requests are handled efficiently and effectively by all members of the staff. When discounts are available they are automatically applied on Service requests are handled efficiently and effectively by all members of the staff. When discounts are available they are automatically applied on service charges. Service staff is knowledgeable, courteous, and professional. Quality of work is superior. I have never had to return my car to remedy any fault int he service. Condition of the vehicle is checked thoroughly, but I have never been or felt pressured to do additional work on my car. I have been dealing with Proctor Acura for 25 years and would not even consider going anywhere else for sales or service. As a plus, light refreshments in a very pleasant environment are offered when patrons wait for service to be completed. On this last visit, I was given a new model year loaner for the day. More
Consistent superior service. Our MDX is approaching 10 years old and has approximately 115k miles. With Proctor's commitment to high quality service, we fully anticipate keeping Our MDX is approaching 10 years old and has approximately 115k miles. With Proctor's commitment to high quality service, we fully anticipate keeping the MDX for several more years. Thanks to Tony, Charles, and the service technicians who always do such an excellent job. More
Service review Charles and the entire service crew are professional and courteous as always! I trust them with my car! Service is always a good experience at Proctor Charles and the entire service crew are professional and courteous as always! I trust them with my car! Service is always a good experience at Proctor Acura. More
I appreciate the customer service I receive at Proctor Acura I would give Proctor Acura in Tallahassee a number 10.They are always willing to assist the customers with their vehicular needs.Transportation is pro I would give Proctor Acura in Tallahassee a number 10.They are always willing to assist the customers with their vehicular needs.Transportation is provided if you need a ride or if loaners are available they will offer you one.Tony in service is awesome. Keep up the good work. More
Best Acura dealer in country to get your car serviced Exceptional experience for scheduled maintenance, warranty repair, and recall repair on my 2014 MDX. Charles Boykin is hands down the best service adv Exceptional experience for scheduled maintenance, warranty repair, and recall repair on my 2014 MDX. Charles Boykin is hands down the best service advisor I have dealt with across all car brands and dealer locations throughout the country. Mr. Boykin's experience level is shown best by his ability to diagnose what is wrong with your vehicle based on your description of the problem. There is nothing more frustrating than bringing your vehicle in for a warranty repair and having the service advisor not able to duplicate the problem. Mr. Boykin goes above and beyond to ensure the issue with your vehicle is resolved during your visit. Lastly, Mr. Boykin has earned my trust by not pushing unnecessary services, a seemingly rare attribute these days. More
Superb! We have purchased several Acuras from Proctor Acura in the past years including ones for our two daughters. We have always been happy with our vehicle We have purchased several Acuras from Proctor Acura in the past years including ones for our two daughters. We have always been happy with our vehicles as well as the service. I had a projected six hour wait this past week for an over 100,000 mile service. Tony was very accommodating with an awesome car for me to drive for the day. It was storming upon my return to pick up my car so he got drenched placing my car under shelter so that I would not. Thanks, Tony! More