Proctor Acura

Outstanding, friendly, accommodating and prompt service EVERY TIME we need service; couldn't be more impressed. Charles and Tony always make feel welcome and appreciated and have our MDX washed and ready a EVERY TIME we need service; couldn't be more impressed. Charles and Tony always make feel welcome and appreciated and have our MDX washed and ready at the promised time More

Surprised...Excellent and Friendly People! I recently has my 2003 Acura TL serviced at Proctor Acura. I can say that I was pleased to know that everything was checked, car sounded great, the se I recently has my 2003 Acura TL serviced at Proctor Acura. I can say that I was pleased to know that everything was checked, car sounded great, the service receptionist, both Mr. Boykin and Mr. Plymel are great people to talk to and get help right away. I was even surprised with the complimentary wash - stepping into my vehicle to find that the dirt that was once there was no more! Thanks Proctor you saved me money and time! More

The best! The Proctor Acura guys supplied a loaner vehicle, performed my routine service and re-alignment in record time, washed my car, and communicated in the The Proctor Acura guys supplied a loaner vehicle, performed my routine service and re-alignment in record time, washed my car, and communicated in their usual super-courteous manner. My car is 10 years old with 100+ thousand miles on it. They treat it (and me) with great care! Highly recommend this dealership. More

Excellent...very friendly and informative I brought my car in immediately after receiving an emission warning on my car dashboard. I pulled up and was helped a couple of minutes after arrivin I brought my car in immediately after receiving an emission warning on my car dashboard. I pulled up and was helped a couple of minutes after arriving. My car was taken back to the service center. I waited approximately 20 minutes before Mr. Boykin told me that a "critter had chewed through some wires." He was very friendly and told me that the repair could be quite costly. He took my insurance information in case he needed to contact them for the repair costs. I was given a loaner with no problem and was told he would contact me as soon as he knew the exact issue. He called me around an hour later with good news. The damage was not as extensive as he originally thought. I felt like I received excellent service from Mr. Boykin. I also spoke to a mechanic on my way out that talked to me a little more about the damage. I did not get his name but he was very friendly also. More

Great Service Proctor Acura Service Department (Charles) always takes great care of my car,extra special touches like vacuum and wash . Very timely and true to thei Proctor Acura Service Department (Charles) always takes great care of my car,extra special touches like vacuum and wash . Very timely and true to their word. Very efficient and courteous. More

Service My vehicle was ready for the 30,000 mile maintenance service. Set up the appointment over the phone. Was met at the door by Charles Boykin. All mai My vehicle was ready for the 30,000 mile maintenance service. Set up the appointment over the phone. Was met at the door by Charles Boykin. All maintenance was performed in a timely manner. The car was returned to me clean (spotless and shining). Every employee we met, was friendly and very accommodating. Truly, a pleasant experience. I felt the cost of the service I received was very reasonable. More

College Girl gets special treatment Service Writers Charles and Tony are very attentive to your needs and time schedule. Kudos to the technicians that did the trouble shooting and made Service Writers Charles and Tony are very attentive to your needs and time schedule. Kudos to the technicians that did the trouble shooting and made the repairs. They got my daughter back on the road and back to school in time for class. More

Great service The service department at Proctor Acura completely caters to the customer. I was immediately greeted upon arrival and escorted into the check in area The service department at Proctor Acura completely caters to the customer. I was immediately greeted upon arrival and escorted into the check in area to meet with my service rep. The waiting area had fresh pastries, hot coffee and plenty of comfortable chairs. Everything operated seamlessly, exceeding my expectations. Thanks, Proctor Acura! More

Excellent servoce This is my 3rd acura that I have purchased from Proctor Acura, and I have loved all 3. But, the most important reason for my continuing to purchase a This is my 3rd acura that I have purchased from Proctor Acura, and I have loved all 3. But, the most important reason for my continuing to purchase a acura is their service department. They have an excellent service department that takes care of you the minute you walk in. Charles Boykin, in service, is always there to help make sure everything is done right and that I am taken care of. I have never had to go back for anything that wasn't repaired. I will continue to own an Acura because it is a great car, but mainly for the service. Excellent service More