Proctor Acura

A-1 Service Dept Customer service by the service dept team at Proctor Acura, headed up by Charles Boykin, is the best I have ever experienced. Their contribution to t Customer service by the service dept team at Proctor Acura, headed up by Charles Boykin, is the best I have ever experienced. Their contribution to the good will of the dealership is immeasureable. More

Loving Proctor Acura! Customer service is always amazing and the staff is super friendly! I used to have a Cadillac and since purchasing a Acura, the customer service alone Customer service is always amazing and the staff is super friendly! I used to have a Cadillac and since purchasing a Acura, the customer service alone will make me stay! More

Always excellent service! I recently had to take my car to fix a problem it was having, not only was Tony courteous he made sure that the problem got fixed. I have been using P I recently had to take my car to fix a problem it was having, not only was Tony courteous he made sure that the problem got fixed. I have been using Proctor Acura for several years now and they are always so nice and professional! More

Clean and easy to find! Great experience here, first time returning in a very long time. I hope to return in the near future. The bathroom was extremely clean and fresh. Great experience here, first time returning in a very long time. I hope to return in the near future. The bathroom was extremely clean and fresh. More

Excellent service The customer service is the best I have ever had at a car dealer ship! My saleman even knew me 2 years after I met him when I bought my car. The customer service is the best I have ever had at a car dealer ship! My saleman even knew me 2 years after I met him when I bought my car. More

Always Excellent Service Always on time dependable service with Proctor. I schedule and am seen on time. Very nice waiting area with refreshments, Wi-Fi and TV. Always clea Always on time dependable service with Proctor. I schedule and am seen on time. Very nice waiting area with refreshments, Wi-Fi and TV. Always clean, always friendly. Charles Boykin and staff are truly customer service oriented. Service knows my warranty information and work with that to my advantage. When we get ready to buy a new vehicle we always call Tony at Proctor and schedule an appointment to see what is available to us. This is our third Acura from Proctor, all from Tony. Follow up is excellent. The newer vehicles have so many computerized settings, it nice to just call Tony for a quick change in setting. More

Excellent service of my Acura MDX I had my first oil change, tire rotation and general check up on my Acura MDX at Proctor Acura on December 29, 2015. The service was completed quickl I had my first oil change, tire rotation and general check up on my Acura MDX at Proctor Acura on December 29, 2015. The service was completed quickly, they even hand washed and vacuumed by MDX, at no cost. More

Recall work Charles was, as always, very friendly and attentive to my needs. He exemplifies what customer service should be. :-) when I need work done to my MDX, Charles was, as always, very friendly and attentive to my needs. He exemplifies what customer service should be. :-) when I need work done to my MDX, he's who I will rely on in the future. More

Service on window and brakes I have had great service at Acura. This is my 5th car and I always get great service and the people are very friendly. Highly recommended I have had great service at Acura. This is my 5th car and I always get great service and the people are very friendly. Highly recommended More

Quick in and out I had a light come on in my car. I checked the manual which said not to turn the car off with this particular light. I called Proctor Acura and was to I had a light come on in my car. I checked the manual which said not to turn the car off with this particular light. I called Proctor Acura and was told to come on over. My car was taken back to the technician's quickly, the problem was simple and was promptly resolved. I was there less than an hour. More