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Proctor Acura
Tallahassee, FL
461 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 461 reviews
February 12, 2016
Always going out of the way to help I called around 10 AM one day to make an appointment for later in the week and when I mentioned the problem, Tony in service was so concerned he said I called around 10 AM one day to make an appointment for later in the week and when I mentioned the problem, Tony in service was so concerned he said they could take a look at my car that day if I could bring it in before 11:30. Charles made sure I had everything checked that I needed and that I was ready to pick up my car on time. Clarence, the shuttle driver is also a great part of the service team. Everyone is so pleasant and dependable. More
by plm
Employees Worked With
Charles Boykin, Tony McPherson
February 10, 2016
Overall a good place Overall this dealership seems to be pleasant. Prices for service are in line with market. I've had service occur multiple times and even a hiccup that Overall this dealership seems to be pleasant. Prices for service are in line with market. I've had service occur multiple times and even a hiccup that they fixed and would return. More
by Real123
Employees Worked With
Charles Boykin
February 01, 2016
Routine Service Visit Dropped off my 2014 MDX for oil change and tire rotation. Checked in and was on my way in about five minutes. The car was promised in three hours; the Dropped off my 2014 MDX for oil change and tire rotation. Checked in and was on my way in about five minutes. The car was promised in three hours; they called me in two...washed and ready to go. More
by redfish
Employees Worked With
Charles Boykin, Ron Plymel, Tony McPherson
January 27, 2016
Outstanding Service Alex Roland and Charles Boykin have once again made my visit into Proctor Acura a pleasant one. They had me in and out in a loaner in less than 20 min Alex Roland and Charles Boykin have once again made my visit into Proctor Acura a pleasant one. They had me in and out in a loaner in less than 20 minutes. I really appreciate their hard work and dedication. They are always friendly when I come in. Thanks guys! More
by aggyally
Employees Worked With
Alex Roland, Charles Boykin
January 21, 2016
Great service and great staff! I've been a customer for over 5 years, and always receive great service from their staff. The waiting area is also very comfortable with great ameni I've been a customer for over 5 years, and always receive great service from their staff. The waiting area is also very comfortable with great amenities if you have to wait for your car. More
by SD
Employees Worked With
Tony McPherson
January 21, 2016
First Service Visit for 2016 MDX Alex Roland handled this service visit in a very professional and polite manner. They had me out in less time than I had anticipated with a complimen Alex Roland handled this service visit in a very professional and polite manner. They had me out in less time than I had anticipated with a complimentary car wash! More
by Dacura
Employees Worked With
Alex Roland
January 21, 2016
Great Customer Service Always a great experience at Proctor Acura. Charles is great to work with and is always friendly and knowledgeable. I really appreciate that they offe Always a great experience at Proctor Acura. Charles is great to work with and is always friendly and knowledgeable. I really appreciate that they offer loaner cars on many of my visits. I will be back! More
by gusbert1
Employees Worked With
Charles Boykin
January 21, 2016
Great Service great service-timely,took care of all of my concerns and needs Charles is the best ServiceManager I've ever had. Would recommend Proctor Acura to ever great service-timely,took care of all of my concerns and needs Charles is the best ServiceManager I've ever had. Would recommend Proctor Acura to everyone. More
by vetcar
Employees Worked With
Charles Boykin
January 20, 2016
Regular maintenance Timely, expert care, as always. I've been an Acura Proctor customer for over 14 years and have been treated with courtesy and honesty. Charles Boykin Timely, expert care, as always. I've been an Acura Proctor customer for over 14 years and have been treated with courtesy and honesty. Charles Boykin and the service folks are professionals. Cheryle Dodd More
by Cmd
Employees Worked With
Robert Durand, Charles Boykin
January 19, 2016
Another Excellent Service at Proctor Acura Kudos to the service team at Proctor Acura. Charles greeted me at my car, quickly assessed my service needs and escorted me to their comfortable wait Kudos to the service team at Proctor Acura. Charles greeted me at my car, quickly assessed my service needs and escorted me to their comfortable waiting area. I was in and out in less than an hour. I was greeted by my sales team and other staff passing by. Charles informed me concerning the status of my car after my service and I was promptly checked out by the cashier. I was able to use the guest wifi and continue my work day while waiting for my car. Great job Team Proctor Acura!! Thank you!! More
by RoxCamp
Employees Worked With
Charles Boykin, Tony McPherson
