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Proctor Acura
Tallahassee, FL
461 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 461 reviews
June 05, 2016
Service review and warranty Proctor Acura has the best service department in the south east. They were accommodative and nice. Drinks and snacks were offered with a variety of ch Proctor Acura has the best service department in the south east. They were accommodative and nice. Drinks and snacks were offered with a variety of choices. Best of all, the quality of service was great! I told them of an experience I had and they ran multiple tests until they found the problem. I was only there for an oil change. They diagnosed and changed the part that was still under warranty. I was and always has been pleased with this dealership since 2001. More
by Acura guy 22
Employees Worked With
Peter Badia, Charles Boykin, Ron Plymel, Tony McPherson
June 05, 2016
EXCELLENT SERVICE, ACURA ALWAYS PROVIDE GOLD STAR SERVICE, I'AM ALWAYS SATIFIED WITH THE CUSTOMER SERVICE I RECEIVE WHEN VISITING. MR. RON PLYMEL ALWAYS GOES ABOVE AN ACURA ALWAYS PROVIDE GOLD STAR SERVICE, I'AM ALWAYS SATIFIED WITH THE CUSTOMER SERVICE I RECEIVE WHEN VISITING. MR. RON PLYMEL ALWAYS GOES ABOVE AND BEYOND TO PROVIDE THE BEST SERVICE HIS CUSTOMERS COULD HAVE. I WILL RECOMMEND ALL MY FAMILY AND FRIENDS TO PROCTOR ACURA OF TALLAHASSEE FL. More
by MS.GAINES
Employees Worked With
Ron Plymel
June 04, 2016
Mirror replacement All in all a very positive experience. I received a reminder email the day before, the staff was ready for me when I arrived. Work done quickly and All in all a very positive experience. I received a reminder email the day before, the staff was ready for me when I arrived. Work done quickly and professionally. More
by Carina
Employees Worked With
Charles Boykin
June 04, 2016
I love Proctor Acura! I always can trust the staff at Proctor to give my car excellent service. I am always made to feel welcome, and usually out of there in a very reasona I always can trust the staff at Proctor to give my car excellent service. I am always made to feel welcome, and usually out of there in a very reasonable amount of time! More
by Tisha Fletcher
Employees Worked With
Cathy Lauder, Peter Badia, Charles Boykin, Ron Plymel, Tony McPherson
June 03, 2016
Niu Acura3.2TL, Year 2000 my Acura3.2TL, Year 2000 keeps leaking oil. Nice service. But the problem seems very hard to be solved. I hope the problem could be fixed in some day. my Acura3.2TL, Year 2000 keeps leaking oil. Nice service. But the problem seems very hard to be solved. I hope the problem could be fixed in some day. More
by NiuAcura
Employees Worked With
Peter Badia, Tony McPherson
June 01, 2016
Great service and top notch professional staff This is my 3rd SUV purchased from Proctor Acura, and one of the main reason I continue to be a customer is the professional, courteous and helpful sta This is my 3rd SUV purchased from Proctor Acura, and one of the main reason I continue to be a customer is the professional, courteous and helpful staff in the service department. Charles, Ron and Tony will go the extra mile to make sure that your service problem is taken care of and they also make sure that you as a customer are taken care of by loaner car, car wash. Most of the people there have been there a long time, and they know you by name and make sure you are given courteous service. Also the Acura is a very dependable car. Thanks Acura for over 11 years of service with you. More
by lsjones47
Employees Worked With
Charles Boykin, Ron Plymel, Tony McPherson
May 29, 2016
Great service and great staff The service was professional and the staff were courteous and helpful, The service was at a fair price. The customer waiting room was clean, comforta The service was professional and the staff were courteous and helpful, The service was at a fair price. The customer waiting room was clean, comfortable and offered coffee and water as well as snacks. More
by linz52
Employees Worked With
Charles Boykin, Joanie Schindler
May 28, 2016
Great service for my car A very pleasant environment to wait in while my car needs are taken care of. Tony is always a joy to work with and gives me a loaner car when I need o A very pleasant environment to wait in while my car needs are taken care of. Tony is always a joy to work with and gives me a loaner car when I need one. The only place I know that you get a car wash no matter how big or small the job. More
by fixmycar,pat0170
Employees Worked With
Charles Boykin, Tony McPherson
May 27, 2016
Always helpful and customer service oriented One of the key reasons I buy Acura (this is my 3rd Acura in a row) is because of the service. They are always helpful, explain everything well and ar One of the key reasons I buy Acura (this is my 3rd Acura in a row) is because of the service. They are always helpful, explain everything well and are focused on making my experience the best it can be. My most recent service was performed faster than I expected as I was waiting on the vehicle and they told me it would be at least an hour and a half and it was under that. The service team has been working there for years so I have a strong relationship with them. More
by BarryJWebster
Employees Worked With
Charles Boykin, Tony McPherson
May 27, 2016
Service experience Acura has the friendliest staff I have experienced at any dealership. Professional and helpful. They always provide a courtesy car to use while our se Acura has the friendliest staff I have experienced at any dealership. Professional and helpful. They always provide a courtesy car to use while our service is being performed. More
by vscfsu
Employees Worked With
Tony McPherson
