Pritchard Nissan
Mason City, IA
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Zach at the service department always goes a step above customer service with his professionalism and straight forward approach. Chris the vehicle technician was a joy to watch working on my vehicle with t customer service with his professionalism and straight forward approach. Chris the vehicle technician was a joy to watch working on my vehicle with the care and pride in the work he was doing. I highly recommend promoting Zach and Chris so not to loose them to any competitor so Pritchard Nissan wouldn't suffer any loss of customers. More
Zach in service department has always been very professional, friendly and helpful every time I go in for service and all other times I’ve been there. He remembers my name every time. Service has professional, friendly and helpful every time I go in for service and all other times I’ve been there. He remembers my name every time. Service has always been completed in a timely manner. Love my Nissan More
Tracy & Tim were awesome! From letting me "drive" the process to quick follow up on requests including pricing options based on 2 different vehicles, they helped me find the right Rogue for the right pri process to quick follow up on requests including pricing options based on 2 different vehicles, they helped me find the right Rogue for the right price! My first visit was rushed, I wanted to test drive the car to check against a sluggish acceleration review. They did not try to delay my test drive to sell me on the model but were subject matter experts & provided tidbits of relevant info as time allowed. As a woman, negotiating on my own, I felt they were straight forward about my trade in, rebates and credit options and I appreciated not feeling talked down to or handled. I was in control. Definately recommended! Tell them Brandy sent you! :) More
Wonderful sales and finance people!! Would highly recommend Wonderful sales and finance departments extremely fast and smooth process! They went out of there way to get us the best financing possible. Very frie Wonderful sales and finance departments extremely fast and smooth process! They went out of there way to get us the best financing possible. Very friendly More

