Priority Lexus Newport News

The Customer Service team are certainly experienced, providing outstanding customer relationship and wonderful wonderful demeanor. I love bringing my car here for service providing outstanding customer relationship and wonderful wonderful demeanor. I love bringing my car here for service More

The car is just what I wanted RX 350 and Taylor helped me a lot and helped me to understand all the electronics. I guess , I’m still learning. a lot and helped me to understand all the electronics. I guess , I’m still learning. More

Dealership was courtesy and establishment was clean things were done in a timely manner enjoyed the service things were done in a timely manner enjoyed the service More

I was pleased with the dealership and the sales person daryl that took care of me very polite and the whole staff was Wonderful daryl that took care of me very polite and the whole staff was Wonderful More

My service with Jose was quick, efficient, and exactly what I requested. Roberto the technician did an excellent job and clarified all my questions once the work was completed. Thank you! what I requested. Roberto the technician did an excellent job and clarified all my questions once the work was completed. Thank you! More

Great service, friendly and knowledgeable staff, and excellent communication throughout the process. I will definitely be back for future service visits. excellent communication throughout the process. I will definitely be back for future service visits. More

I made a on appointment with the dealership, I was met as I entered by Gregory. He introduced to me to Mohamad Mayassi “MO” a pleasant man that made you feel like a friend. I told him my wife and were going I entered by Gregory. He introduced to me to Mohamad Mayassi “MO” a pleasant man that made you feel like a friend. I told him my wife and were going to our Great Granddaughter’s 4th birthday party. I explained we didn’t have much time. I indicated I was interested in a used Lexus ES 350 with low mileage. He told me they had just taken a trade in. He invited us relax in the in customer setting area. He showed us the vehicle it was nice but, I didn’t think we were interested in it. He explained that he had the perfect car. It was 2024 with just 261 miles on it. It was beautiful Silver with Acorn interior color. We drove it, we really liked it. But we were running out of time. I explained I had doctor’s appointment on Tuesday morning 12/10/24. And that I would meet with him. I brought a friend with me. We realized we use to go to a restaurant that Mo worked it. We frequently ate there on Friday evenings. It was also like old home week!!! He is by the best salesman I ever dealt with. Very knowledgeable,polite, answered all my many queries. I purchased the the car on the 10 th.my Son’s birthday. Dealership kept the vehicle and we decided to pick it up on Dec. 13th. When we arrived the car was setting on display with large red bow on it. My wife of 61 years was thrilled with it, we signed the paperwork I More

Latoya is a gem. The best I’ve dealt with. Everything she said was right on point The best I’ve dealt with. Everything she said was right on point More

This dealership has the BEST Sales person, very professional, knowledgeable, impressive down right patients and understanding of customers needs to ask as many questions as possible. What an excel professional, knowledgeable, impressive down right patients and understanding of customers needs to ask as many questions as possible. What an excellent experience. I am more than satisfied. Thank you and please keep up the great work. More

Latoya is the best! I was able to get in without an appointment, and the service was finished in a timely manner. By far the best experience I’ve had at a Lexus store. I was able to get in without an appointment, and the service was finished in a timely manner. By far the best experience I’ve had at a Lexus store. More