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Priority Hyundai
Chesapeake, VA
803 Reviews
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803 Reviews of Priority Hyundai
June 04, 2011
My car buying experience at Priority Hyundai was excellent. I made an appointment and the car was ready when I arrived for the test drive. Mr. Hearns was extremely knowledgeable about the sonata a excellent. I made an appointment and the car was ready when I arrived for the test drive. Mr. Hearns was extremely knowledgeable about the sonata and answered all questions. Financing and agreeing on a price was easy. I even traded in my old "clunker". I am excited and pleased with my purchase and would recommend that everyone go to Priority for an excellent car buying experience! More
by jetersly
Employees Worked With
James Hearns
July 23, 2010
All of the people I spoke with were very nice, but I never got resolution to my car repair. I had my timing chain/belt? and water pump replaced. A week later I had to have it towed in and was told tha never got resolution to my car repair. I had my timing chain/belt? and water pump replaced. A week later I had to have it towed in and was told that the timing belt tensioner had failed causing the timing belt to slip. Nothing about a tensioner was mentioned when the belt was replaced and in doing my research (afterward) it is usually recommended to replace it when the chain in replaced. They kept my car for months and then repaired it for approx. $1200.00. They kept it for another couple of months and when I went to pick it up, it sounded terrible (klunking- after being told someone had driven it all the way to N.C. to make sure it was ok). Did they drive it to N.C. sounding like that?????? I left it there and was told that part of the engine couldn't hold up to the repair and they volunteered to replace my engine. After another month I picked it up and on the same night my engine light came on. I don't even want to take it back because they must have the most incompetent mechanics ever. In addition to all that I had an Obama, 44th president hanger, hanging from my rear view mirror. It was torn off, a squa sticker and hair was drawn on his face and it was thrown in the floor. I did report it, management apologized and told me there was no way of knowing who did it because it had been there so long. More
by punked
Employees Worked With
Ray Mattox
August 04, 2009
This was an awful experience. Two weeks after buying my vehicle I'm still fighting with them about how to title it. It was absurd and they kept changing the story as to why there was a problem with the tit vehicle I'm still fighting with them about how to title it. It was absurd and they kept changing the story as to why there was a problem with the title. They sent it in wrong and now it can't be fixed. I only got one key and they refused to give me another one without paying for it. I also had to pay $100 to get a remote that is supposed to come with the car. I will never buy another car from there ever again. Nor will anyone I know. More
by bcs806
Employees Worked With
Chet Riddick
