Priority Hyundai

Terrible Display of time management I got a flat tire two days ago. I called the service department the first day of the flat tire to schedule an appointment, and I was told I had an app I got a flat tire two days ago. I called the service department the first day of the flat tire to schedule an appointment, and I was told I had an appointment scheduled for 1:30 the same day. I get an email confirmation stating my appointment was for the following day, I called the service dept and they confirmed it was for the following day. They apologized for the scheduling but I understood. Day of scheduled appointment I arrive 25 minutes early and I had to wait THREE hours for them to plug my tire. That is unsatisfactory for one of the area’s largest dealerships. Not to mention the plug job looks like they took some black goop and packed it over the hole. I believe scheduling an appointment means they will get started working on my issue no later than 15 min after my scheduled time. If there are customers ahead of me then schedule my appointment accordingly. Now just to be fair if I was a walk-in I would understand a THREE HOUR WAIT for service. More

Exceptional Ms Andrea thank you I was assisted by Ms Andrea Allen. She was extremely helpful and accommodating, I told her price was the key and she began showing me the wide range o I was assisted by Ms Andrea Allen. She was extremely helpful and accommodating, I told her price was the key and she began showing me the wide range of used vehicles. After further discussion with my family we asked her about new vehicles, and again she showed us everything on the lot. Once we decided on a model she began the process of getting the price down to fit our budget. After that was complete she took my daughter and showed her every feature the vehicle has and instructed her how to use them safely. She treated us like we were family and we are truly greatful. My daughter loves her car and with the deal given I feel comfortable about the price. Thank you More

Over All Experience Typically I don't like Dealing with Dealer Ships or Car sales people I don't personally know. But I have to admit Andrea Allen was the exception to th Typically I don't like Dealing with Dealer Ships or Car sales people I don't personally know. But I have to admit Andrea Allen was the exception to this. She made the whole transaction from start to finish extremely pleasant and smooth. More

EXCELLENT SALES REPRESENTATIVE!! Ms. Allen is an excellent sales representative. She knows how to make her client feel comfortable looking for a new car. Ms. Allen knows her craft. Sh Ms. Allen is an excellent sales representative. She knows how to make her client feel comfortable looking for a new car. Ms. Allen knows her craft. She listen to the need and she delivered it. After my new car purchase, she called to check on how I was enjoying my car and stated if I had any other questions feel free to call her. I will come back. And will ask for Ms. Allen help. THANK YOU MS. ALLEN!!! More

Exceptional Stressfree Working with Belinda and Andrea to buy my car was the best car-buying experience I’ve ever had. They made me their top priority for the duration of th Working with Belinda and Andrea to buy my car was the best car-buying experience I’ve ever had. They made me their top priority for the duration of the process. They were professional, caring, knowledgeable, and courteous. They thoroughly answered every question I asked and demonstrated various features of the car. The paperwork was clearly explained and completed in a timely manner. Andrea reviewed every feature in my car with me before I drove away with my new car. I love my new Hyundai Santa Fe and I will recommend this car and the Priority Hyundai dealership to all of my family, friends, and co-workers. I will also recommend that they ask for Belinda or Andrea if they go to the dealership. Thank you ladies!! ?? My Santa Fe! More

My First Car!!! Thank you soooo much! You all were great! Thanks for providing me with such great customer service. I appreciate you guys! I will be recommending you Thank you soooo much! You all were great! Thanks for providing me with such great customer service. I appreciate you guys! I will be recommending you guys!!! More

Professional and Friendly A lot of my sale was done by phone or online until i was able to make it in from out of town. My salesman, Don Lounsbury was very helpful and kept us A lot of my sale was done by phone or online until i was able to make it in from out of town. My salesman, Don Lounsbury was very helpful and kept us updated along each step of the process. More

Fantastic experience with wonderful staff Incredibly helpful staff that helped me turn in my old vehicle and assisted me in my purchase of a new one! Resourceful and they ensured I was rewarde Incredibly helpful staff that helped me turn in my old vehicle and assisted me in my purchase of a new one! Resourceful and they ensured I was rewarded with every benefit available! More

My Salesman was great I was looking for a second car but wanted to keep cost down. I was approached by Allen Small and he was not only pleasant but informative. He was pati I was looking for a second car but wanted to keep cost down. I was approached by Allen Small and he was not only pleasant but informative. He was patient with me even when I gave him a hard time at the beginning. I love my car. The price was right, its nice and reliable. I will refer all my friends to him. He made the process easy breezy. More

Great Experience My mother was looking for a new car and we decided to go to Priority Hyundai as I heard they had great customer service. Well needless to say we were My mother was looking for a new car and we decided to go to Priority Hyundai as I heard they had great customer service. Well needless to say we were not disappointed at all. Our salesman Allen was very attentive and listened to what she wanted instead of just trying to make a quick sale. He definitely made the experience great. My mother was extremely happy with the purchase and we would recommend Allen and Priority Hyundai to anyone. More