Priority Honda Chesapeake
Chesapeake, VA
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537 Reviews of Priority Honda Chesapeake
Would give zero stars if I could. 2019 CR-V with a clean carfax, but two days later has so many issues that my mechanic believes it was flooded and traded in without being fixed. O 2019 CR-V with a clean carfax, but two days later has so many issues that my mechanic believes it was flooded and traded in without being fixed. Oil leak that is unexplainable, brand new tires wont hold air, passenger window has electrical issues and won't roll up or down properly, rims have rust on them, and the list goes on. Dealership refuses to take the car back, manager is never "there" when car is brought in for return, etc. The owner, Lithia, is not forthcoming that they are not the same as the local priority dealerships, and they refuse to answer our respond to phone calls from lawyers. Absolutely do not do business with them! Especially if you are elderly or on a fixed income. They simply do not care as long as they get your money! More
Mike Childers at Priority Honda Chesapeake is outstanding! He’s courteous, knowledgeable, and truly goes above and beyond. He made sure my Honda Pilot was in top shape before returning it. The wh outstanding! He’s courteous, knowledgeable, and truly goes above and beyond. He made sure my Honda Pilot was in top shape before returning it. The whole experience was smooth and stress-free thanks to his attention to detail and excellent customer service. Highly recommend asking for Mike if you're bringing your vehicle in for service. It’s rare to find someone this reliable and professional—Mike is a true asset to the team. More
Bought my car in for service earlier this week. One of the BEST service experiences I’ve ever had. Sarah was my adviser - one of the most pleasant, patient people I’ve had the pleasure of dealing w One of the BEST service experiences I’ve ever had. Sarah was my adviser - one of the most pleasant, patient people I’ve had the pleasure of dealing with. She and Nathan (Technician) went above and beyond for me. I don’t know last names, but I hope they know how much I truly appreciate all they did to ensure I was taken care of. More
Deon was gracious. He was very patient as I looked for the car that I wanted. I even went home before I brought the car and he didn’t blow up my phone. He was knowledg He was very patient as I looked for the car that I wanted. I even went home before I brought the car and he didn’t blow up my phone. He was knowledgeable and there was no pressure. A great experience and a great dealership. Everyone was very friendly. Shoutout to Denise who helped me today to get my registration so I could put on my plates!! Thank you Priority Honda for helping a senior and a veteran!! More
Deon was great. He really made me feel comfortable when buying this car and when things got tough he still pulled through. 5 stars for Deon. He really made me feel comfortable when buying this car and when things got tough he still pulled through. 5 stars for Deon. More
This dealership came to me from two references from close friends. I now agree with both. I felt that my wants and needs were quickly addressed and my overall experience was great. friends. I now agree with both. I felt that my wants and needs were quickly addressed and my overall experience was great. More
Best customer service ever! Deon Bradley took good care of me today in helping me find my perfect car. He's very knowledgeable and professional. He educated me on all my new Deon Bradley took good care of me today in helping me find my perfect car. He's very knowledgeable and professional. He educated me on all my new car had to offer. He was so patient with me, and gave me the space I needed to make my decision. Deon Bradley is the best Car Guy! More

