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Priority Ford Norfolk

Norfolk, VA

Overview
Reviews
4.5
462 Reviews
Call Dealership (757) 419-2500
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7520 North Military Highway

Norfolk, VA

23518

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Showing 462 reviews

November 22, 2024

Great staff and competent, quick also! I have referred all that ask about my Bronco to Priority and Nate Brown More

by BroncoRoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer Martha and Nicole
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November 20, 2024

I was in and out this time and my technician was really friendly he also let me know that I had to get some other things done and I had time to get it done More

by busterburfoot2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember his name but he's one of the service people
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Nov 20, 2024 -

Priority Ford Norfolk responded

We're glad to hear that your visit was efficient and friendly at Priority Ford Norfolk! It's great that our technician kept you informed about additional services. We appreciate your feedback and look forward to assisting you again in the future!

November 20, 2024

Was great working with David, dropped car off expecting service the next day but was able to fit me in. More

by brian.thompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David from Quicklane
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Nov 21, 2024 -

Priority Ford Norfolk responded

We're glad to hear David was able to accommodate your schedule at Priority Ford Norfolk. Thank you for sharing your experience with us!

November 20, 2024

Joe Sloan and the red team group continue to provide an excellent level of service. Joe is extremely knowledgeable, professional and friendly. I will continue to go to Joe for my families 4 Toyotas and hav More

by Don Beem
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Joe Sloan
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Nov 21, 2024 -

Priority Ford Norfolk responded

Don, we're delighted to hear that Joe, and the red team have consistently provided you with excellent service at Priority Ford Norfolk. Thank you for your continued trust in us for your family's vehicles!

November 19, 2024

Great location! Fantastic extras, very nice waiting lounges and the best selection of coffees and tea. More

by navisqueen
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Johnathan
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Nov 19, 2024 -

Priority Ford Norfolk responded

Thank you for the wonderful feedback! We're delighted to hear that you enjoyed our amenities throughout your service visit. We look forward to welcoming you back soon at Priority Ford Norfolk! Safe travels ahead until then!

November 18, 2024

Service Advisor, Jonathan, was excellent. The video provided showed what needed repair. Good communication. Overall a good experience. More

by Someone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor Jonathan 5 Stars
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Nov 18, 2024 -

Priority Ford Norfolk responded

We're delighted to hear that Jonathan provided excellent service and clear communication at Priority Ford Norfolk. Thank you for sharing your positive experience with us!

November 18, 2024

Your dealership is clean and all personal encounters with personnel was helpful. Any questions I had, they were successfully answered. More

by timothyf1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Drew
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Nov 18, 2024 -

Priority Ford Norfolk responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Priority Ford Norfolk was helpful and provided a clean environment. We appreciate your feedback and look forward to assisting you again in the future!

November 18, 2024

Service on our vehicle was completed carefully and in a timely manner. Johnathan took care of us like we were family. Highly recommend. More

by MrsK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathon Drew
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Nov 19, 2024 -

Priority Ford Norfolk responded

We're delighted to hear that Johnathan provided such excellent service at Priority Ford Norfolk. Thank you for recommending us, and we're glad your experience was both careful and timely!

November 18, 2024

I had a great experience at Priority Ford. Amanda in the service department was my advisor. The proficiency and communications was above my expectations. I would recommend this dealerships Ser More

by ray.green
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda / service
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Nov 19, 2024 -

Priority Ford Norfolk responded

Thank you for sharing your positive experience with us at Priority Ford Norfolk! We're delighted to hear that Amanda and our service department exceeded your expectations. We appreciate the recommendation and look forward to serving you again in the future!

November 17, 2024

Good job on time keep me in the know Happy with the work Thanks a lot More

by Marwood21201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Brink
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Nov 18, 2024 -

Priority Ford Norfolk responded

Thank you for sharing your experience! We're happy to hear that our team delivered top-notch service. We're looking forward to welcoming you back for future service visits at Priority Ford Norfolk!

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