Priority Chevrolet Newport News

Dishonest Dealer/General Manager/Did not try to fix my car My rating reflects the bad service I am receiving at this Dealer. Purchased a car and has had significant Navigation/Infotainment Problems with the My rating reflects the bad service I am receiving at this Dealer. Purchased a car and has had significant Navigation/Infotainment Problems with the illumination working and not working at unknown intervals. I purchased the car from this dealer. I took the car into GMC Buick 6 times to get fixed so far. This Dealer, where I purchased the car, test drove my car 5 miles to evaluate the problem and when they could not replicate the problem they told me come and pick up my car. I took the car to this SAME dealer twice and they do not care. The Manager in the Service Department was rude to me when I tried to get someone to take my concerns seriously. I would not trust this company. They sold me a car that is damaged and they deny it even when I show them pics and videos. More

We’ve been working with Larry Fleming since 2011 Larry is great to work with when buying a vehicle. Great atmosphere, helpful sales associates, and great service. Priority makes buying a car very sim Larry is great to work with when buying a vehicle. Great atmosphere, helpful sales associates, and great service. Priority makes buying a car very simple. More

Excellent service with everyone :) I had a very wonderful and fun filled evening with everyone, I meet Dan first then Patrick. Talked with Cindy while waiting, she's very welcoming. Eva I had a very wonderful and fun filled evening with everyone, I meet Dan first then Patrick. Talked with Cindy while waiting, she's very welcoming. Evan Dean is very good and fun to work with exampled things very well. Meagan put the finally touches on what I needed for my car KUDOOS to her... Didn't work with Jeff or Mr. Larry but they were very friendly as well. Came back the next day to get my car cleaned, Kory did an exceptional job cleaning the car. Hopefully I get to see them on Wednesday's to get my medi's.... More

Dan Macklin can always deliver the deal I want Priority Chevrolet, previously Hutchens, has assisted us with our most recent purchase. We could not be more pleased with our vehicle. John Sherman Priority Chevrolet, previously Hutchens, has assisted us with our most recent purchase. We could not be more pleased with our vehicle. John Sherman in service is as reliable as the product! Consistently helpful and trustworthy. More

Priority Chevrolet NN Matt was very helpful and patient with helping me find the perfect car!! Jeff was also awesome to work with. I would highly recommend going to Priorit Matt was very helpful and patient with helping me find the perfect car!! Jeff was also awesome to work with. I would highly recommend going to Priority Chevrolet NN for new or used cars. More

Biggest surprise to end my year To be approved was the kickoffs. They were patient and persistent. Each process too less than 10 minutes and one I got to the finance part I will say To be approved was the kickoffs. They were patient and persistent. Each process too less than 10 minutes and one I got to the finance part I will say knowledgeable. I had to come back to sign a form for a lower rate. I had a great experience at Priority. Rick contacted me by phone to inquire about my interest in a car. Rick assured me that he would work hard by getting me a great up to date reliable vehicle. Rick even shared his lunch. The best day of my life.Thank you all Team Priority More

Great Everyone that I dealt with at the dealership had great customer service skills. I really enjoyed talking to them and I had some great laughs. Everyone that I dealt with at the dealership had great customer service skills. I really enjoyed talking to them and I had some great laughs. More

Very pleasant! Gil and the whole management team were very helpful during the entire process. It’s not often that I feel as calm as I did while car shopping. Gil and the whole management team were very helpful during the entire process. It’s not often that I feel as calm as I did while car shopping. More

Great service Thank you Priority for all the customer care. We love our new 2018 Chevrolet Cruze. Gill Brown offered excellent service, support and salesmanship. Gr Thank you Priority for all the customer care. We love our new 2018 Chevrolet Cruze. Gill Brown offered excellent service, support and salesmanship. Great experience. Thank you everyone at Priority. More

Purchase of a used 2010 Chevy tahoe The salesperson I used was extremely helpful and worked hard to meet all of my expectations. He went the extra mile to get me out of the vehicle I was The salesperson I used was extremely helpful and worked hard to meet all of my expectations. He went the extra mile to get me out of the vehicle I was unhappy with. The sales manager could have chosen his words a little better when speaking to a customer. He also wasn’t very knowledgeable about automobiles. Finance wasn’t a horrible experience but I signed paperwork for a set financing agreement and was called back later to be told that the terms and payment amount had changed costing me more money in the end. I have had to bring the vehicle into service twice in the one week I have owned it and the service department is always helpful and polite. More