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Priority Chevrolet Newport News

Newport News, VA

3.9
385 Reviews

12920 Jefferson Avenue

Newport News, VA

23608

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Showing 385 reviews

December 09, 2018

Pleasant experiences Relaxed environment with fun, friendly, knowledgeable staff from front to back. They stay in touch with you, sending reminders for service. I have nev More

by Mom21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Pelfrey, Matthew Devries, Naomi Weaver, Rick Williams
Dec 10, 2018 -

Priority Chevrolet Newport News responded

Thank you for taking the time to write about your experience. It's great to know that our staff were able to provide you with a pressure-free and knowledgeable service experience. Please feel free to call or stop by if there is anything else we can do to help you. Regards, The Priority Chevrolet Newport News Team.

December 07, 2018

Hassle-free experience Great group of people to work with. You walk in and everyone greets you. I had the pleasure of working with Rick. He was informative and easy to work More

by They call me mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick, Jeff Pelfrey, Rick Williams
Dec 10, 2018 -

Priority Chevrolet Newport News responded

Thank you for your great review, Amanda! We're glad to have Rick on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! The Priority Chevrolet Newport News Team.

December 05, 2018

Took two months to fix my duramax 2500. Took forever to properly diagnose problem with my truck. When I finally got it back the bottom radiator hose had a leak in it. Local dealer wants over More

by Yvehc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kris Blake
Dec 06, 2018 -

Priority Chevrolet Newport News responded

It’s concerning to learn about your experience at our dealership. Your business is valuable to us, and we want to hear more about this situation. Please contact us so that we can work towards a resolution together. Thank you for your patience and understanding. Regards, The Priority Chevrolet Newport News Team.

December 05, 2018

"Profound and Notable Experience" Matthew Devries from Priority Chevrolet in Newport News is one of those rare and skilled sales consultants who naturally serves as a kindhearted indiv More

by DFUTCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff - 5 Stars, Meghan McHenry, Matthew Devries, Evan Dean
Dec 06, 2018 -

Priority Chevrolet Newport News responded

We always like to read customer feedback and are happy to know your recent visit was a pleasant one. Customer service is a huge priority for us, so it is great to know that our team treated you with the respect you deserve. Congratulations on your new car! If there is anything else that we can do for you please don’t hesitate to reach out. Regards, The Priority Chevrolet Newport News Team.

December 03, 2018

With courtesy and respect This is my opportunity to single out 3 employees of Priority Chevrolet, Newport News. Rick Williams, Meghan McHenry and Evan Dean. All were so friendl More

by WRickard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Dean, Meghan McHenry, Rick Williams
Dec 06, 2018 -

Priority Chevrolet Newport News responded

Thank you for your business and this review. We are happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Regards, The Priority Chevrolet Newport News Team.

December 01, 2018

Painless car buying The team at Priority Chevrolet made buying my new Colorado pickup a painless endeavor. My sales consultant, Matt Devries, was very easy to work with t More

by JWoodard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Pelfrey, Matthew Devries, John Sherman, Evan Dean
Dec 03, 2018 -

Priority Chevrolet Newport News responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Regards, The Priority Chevrolet Newport News Team.

November 29, 2018

Just purchased my fourth vehicle from this dealership! I've been totally satisfied with the sales and service team at this dealership for the past seven years. I just purchased my fourth new vehicle from t More

by silverilveradoII
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Macklin, John Sherman, Evan Dean
Dec 03, 2018 -

Priority Chevrolet Newport News responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Regards, The Priority Chevrolet Newport News Team.

November 20, 2018

Great experience Great experience! Will at Priority came in on his day off just to help us out. Everything went very smoothly, we love our new ride! More

by AshleyN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meghan McHenry, Will Sellers, Evan Dean
Nov 26, 2018 -

Priority Chevrolet Newport News responded

It's great to hear that Will took such good care of you, Ashley! Regards, The Priority Chevrolet Newport News Team.

November 17, 2018

Our total experience was great. Every one that played a part in our buying our new SUV was great. From the individuals in the service department to the individuals in sales. I hold t More

by Tasha8351
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meghan McHenry, John Sherman, Brent Wages, Evan Dean, Rick Williams
Nov 19, 2018 -

Priority Chevrolet Newport News responded

Tasha, thanks for your positive feedback, and congratulations on your new car! Regards, The Priority Chevrolet Newport News Team.

November 15, 2018

Best dealership visit and purchase I have purchased many vehicle for me and my family over the last 20 years and this dealership has set the bar high on customer service definitely will More

by Carguy2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Pelfrey
Nov 19, 2018 -

Priority Chevrolet Newport News responded

Thanks for your loyalty to our dealership and for leaving this kind review! We can't wait for your next visit! Regards, The Priority Chevrolet Newport News Team.

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