Priority Chevrolet Newport News

Great car buying experience! I have purchased many vehicles in my time and I have to say this was probably one of the best experiences I've had. There was no pressure and they di I have purchased many vehicles in my time and I have to say this was probably one of the best experiences I've had. There was no pressure and they did everything they could to give me what I was looking for as far as the vehicle, the financing and the trade of my vehicle. Everyone was pleasant and professional. The dealership is itself a nice facility and convenient for me to get to. As a matter of fact, I was so happy with the transaction, I told my daughter and son-in-law and they went two days later and bought a vehicle as well. I couldn't be happier with my new vehicle! More

Pleasant Experience I had a good experience and found that the people I interacted with were friendly. The manager was really good and helpful as well. I purchased a 2019 I had a good experience and found that the people I interacted with were friendly. The manager was really good and helpful as well. I purchased a 2019 Chevy Equinox and left with a smile on my face. More

Excellent Service We came in to trade in our SUV to find something newer and with less miles. Matt Devries was patient and informative. He helped us find a beautiful ne We came in to trade in our SUV to find something newer and with less miles. Matt Devries was patient and informative. He helped us find a beautiful new truck that we love! Him and Evan helped us to find a way to make it affordable and fit our budget. Also, Meghan gave us some great options on how to protect our new vehicle. She even called about a week later to see how we were liking it and if we had any questions. Overall great experience! More

Gil Brown My husband came to priority looking for a new truck. When we got to priority, we were met by Mr. Brown. He showed us a few trucks and answered all of My husband came to priority looking for a new truck. When we got to priority, we were met by Mr. Brown. He showed us a few trucks and answered all of the questions we had. Mr. Brown is very knowledgeable! He left no question unanswered! Once my husband found the truck he wanted, Mr, Brown walked us through the entire process. The whole experience was very smooth! Thank you Mr. Brown!! Now someone give this man a raise!!!! More

Above and Beyond Customer Service I had an excellent experience with Priority Chevrolet! When my vehicle was totaled by a drunk driver, I panicked at the thought of having to go throug I had an excellent experience with Priority Chevrolet! When my vehicle was totaled by a drunk driver, I panicked at the thought of having to go through a long, complicated process to purchase yet another car. The team here made it SO easy. I was put in touch with Jeff Coleman, who even offered to have someone from the dealership if need be to come pick me up since I was without access to transportation. Gil Brown took me out for several test drives to make sure I picked out the perfect vehicle, and helped me narrow down my choices. Once I had picked out the perfect car for me, Meghan McHenry presented all sorts of options to keep my new Chevy in pristine condition. Finally, Jeff Pelfrey guided me towards the best warranty for my vehicle. I got a great deal on a GM certified 2017 Cruze with low mileage. I couldn't be happier with my experience, and highly recommend the team at Priority for all of your car-buying needs. More

Nailed it By far the best experience I've had at a dealership! The staff was friendly and did everything they could to make my wife and I feel comfortable and m By far the best experience I've had at a dealership! The staff was friendly and did everything they could to make my wife and I feel comfortable and made the process as simple as possible. Thank you to everyone who helped! More

Great experience The customer service provided at Priority Chevy was excellent. They were very helpful in the process of buying a new car. I would highly recommend the The customer service provided at Priority Chevy was excellent. They were very helpful in the process of buying a new car. I would highly recommend them to others. More

Pleasant experiences Relaxed environment with fun, friendly, knowledgeable staff from front to back. They stay in touch with you, sending reminders for service. I have nev Relaxed environment with fun, friendly, knowledgeable staff from front to back. They stay in touch with you, sending reminders for service. I have never felt pressured. They listen and find what works best for you from the color to payments. More

Hassle-free experience Great group of people to work with. You walk in and everyone greets you. I had the pleasure of working with Rick. He was informative and easy to work Great group of people to work with. You walk in and everyone greets you. I had the pleasure of working with Rick. He was informative and easy to work with, there was no pressure. I walked in to buy a car. I walked out making a friend (and a car). I see why people are "Priority For Life" More

Took two months to fix my duramax 2500. Took forever to properly diagnose problem with my truck. When I finally got it back the bottom radiator hose had a leak in it. Local dealer wants over Took forever to properly diagnose problem with my truck. When I finally got it back the bottom radiator hose had a leak in it. Local dealer wants over $700 to replace it. Hose was apparently damaged during the repair of the engine. More