Priority Chevrolet Newport News

Purchase of a used 2010 Chevy tahoe The salesperson I used was extremely helpful and worked hard to meet all of my expectations. He went the extra mile to get me out of the vehicle I was The salesperson I used was extremely helpful and worked hard to meet all of my expectations. He went the extra mile to get me out of the vehicle I was unhappy with. The sales manager could have chosen his words a little better when speaking to a customer. He also wasn’t very knowledgeable about automobiles. Finance wasn’t a horrible experience but I signed paperwork for a set financing agreement and was called back later to be told that the terms and payment amount had changed costing me more money in the end. I have had to bring the vehicle into service twice in the one week I have owned it and the service department is always helpful and polite. More

Great service Thank you Priority for all the customer care. We love our new 2018 Chevrolet Cruze. Gill Brown offered excellent service, support and salesmanship. Gr Thank you Priority for all the customer care. We love our new 2018 Chevrolet Cruze. Gill Brown offered excellent service, support and salesmanship. Great experience. Thank you everyone at Priority. More

Priority Chevy worked with me and came to a excellent goal Recommended service, employees and relationship was a big part of the experience. Priority Chevy meet my needs and experience of new car buying and a Recommended service, employees and relationship was a big part of the experience. Priority Chevy meet my needs and experience of new car buying and as well as good service. More

Life long Chevy Customer In the 40 years that I have been buying Chevrolet's, this has been the best experience that I have had. Rick, Jeff, and Meghan are fantastic, very pro In the 40 years that I have been buying Chevrolet's, this has been the best experience that I have had. Rick, Jeff, and Meghan are fantastic, very proffesional, very knowledgable, very respectful, outstanding and the list goes on. Love my new 2018 Silverado. More

Amazing Great customer service, and the process was very quick and easy. We felt very comfortable and not st all like we where being taken advantage of. Great customer service, and the process was very quick and easy. We felt very comfortable and not st all like we where being taken advantage of. More

car purchase I had a very positive experience at Priority Chevrolet Newport News. They went the extra mile (literally) to find the exact vehicle I was looking for. I had a very positive experience at Priority Chevrolet Newport News. They went the extra mile (literally) to find the exact vehicle I was looking for. Although not in their inventory they found it 200 mi. away at a trading partner dealership and had it on site in two days. The other dealerships I dealt with either could not or would not expend the extra effort. They also kept the price within the budgetary parameters I had set for this purchase! Special thanks to Pascal, and Larry Fleming (sales) and their support staff for the professional way my purchase was handled! More

Excellent service LITERALLY everyone who played a part in my Experience with priority was awesome. The staff were very professional and inviting, I am satisfied and th LITERALLY everyone who played a part in my Experience with priority was awesome. The staff were very professional and inviting, I am satisfied and thankful to have met each and everyone of the priority members. THANK YOU ALL!!! More

Great People and Great Perks! The team at Priority made my first new car buying experience easy and painless. They listened to my needs, and explained what was available within my The team at Priority made my first new car buying experience easy and painless. They listened to my needs, and explained what was available within my budget. There was none of the stereotypical “pushy” car sales tactics, and they got me in an out pretty quickly. Thank you so much Matt, Meghan, and especially Jeff with the warranty magic! I’m loving my new Traverse! More

1st and only stop I was in the market for a new truck. From the moment I walked in Michelle Birdsong was attentive and listened to my needs before showing me what they I was in the market for a new truck. From the moment I walked in Michelle Birdsong was attentive and listened to my needs before showing me what they had. I had my 5 year old daughter with me and she spent time talking to her and helped to entertain her through out the process. We looked at two different trucks that included all my needs and within my budget. At no point did the sales process seem pushy and over bearing. I decided on a pre-owned 2017 GMC. When I got home I noticed that one of the features listed on the sticker were not actually on the truck. I called to see if I was overlooking something but turns out the truck didn’t actually have it. Michelle immediately apologized and got to work with the service team to see about correcting the issue. I have an appointment scheduled to install it and I couldn’t be happier with the dealership. To anyone looking to get a new or used car this is the best dealership to visit. (Speaking from experience as I purchased my wife a car from another local dealer 3 months ago and the experience was no where close to this one!) I have already shared my great experience with my team and will continue to talk about this experience. More

Happy customer Attentive staff that makes every effort to ensure that you are a satisfied custom. Detailed explanations and friendly service are just icing on the ca Attentive staff that makes every effort to ensure that you are a satisfied custom. Detailed explanations and friendly service are just icing on the cake. More