Priority Chevrolet Newport News

Excellent dealership Drove to priority from Hershey pa to buy my son a car. The entire staff was excellent! Matt did a great job explaining everything and delivering the c Drove to priority from Hershey pa to buy my son a car. The entire staff was excellent! Matt did a great job explaining everything and delivering the car. I would absolutely drive 5 hours again to buy another vehicle from him More

Amazing dealership Everyone was awesome and very supportive. The entire staff made us feel like family. Jeff Colman and Larry took their time finding us the best price p Everyone was awesome and very supportive. The entire staff made us feel like family. Jeff Colman and Larry took their time finding us the best price possible. Meghan was awesome. Jeff Pelfrey was friendly and informative. I would recommend this dealership to anyone! More

They went out of their way! Everyone (especially Gil Brown and Jeff Pelfrey) made this the easiest car buying experience I have had. Very knowledgeable on all vehicles and new ex Everyone (especially Gil Brown and Jeff Pelfrey) made this the easiest car buying experience I have had. Very knowledgeable on all vehicles and new exactly what to show me what I wanted even when I wasn't sure what I wanted. There is absolutely no buyers remorse with this dealership and salesman. More

Incredible Service. I would highly recommend this dealership to any looking to buy a new vehicle. The staff is incredibly nice,friendly and very professional. Buying a ne I would highly recommend this dealership to any looking to buy a new vehicle. The staff is incredibly nice,friendly and very professional. Buying a new car can be very stressful but they made it a very easy and enjoyable experience. More

Exceptional from test drive to drive off Finest car buying experience I have ever had. Called dealership with short notice to do an overnight on the vehicle over 45 minutes away. Car was pr Finest car buying experience I have ever had. Called dealership with short notice to do an overnight on the vehicle over 45 minutes away. Car was prepared when we arrived. No issues to take for the evening. Staff was very friendly. No high pressure sales pitch. Negotiation for vehicle was very pleasant. Very fair pricing on vehicle and protection packages. Very timely to have all paperwork done. Entire staff from Destiny, Jeff, Meghan did a superb job. Picked up vehicle a week later. Were able to drive our old vehicle for the week. New vehicle was in excellent condition upon arrival for pick up. I can actually say I had fun purchasing this car. Well done to the team in Newport News. Thanks from all of us in Chesapeake. More

Service department tried to pull a fast one during state ins Service department left me waiting 2 hours to tell me car failed inspection due to a 1/4 inch "tear" on wiper blade. Wiper blades were fine when I arr Service department left me waiting 2 hours to tell me car failed inspection due to a 1/4 inch "tear" on wiper blade. Wiper blades were fine when I arrived at dealership. Service dept held my car hostage to "fail" inspection instead of allowing me to take it to another inspection place. It is my belief that inspector at priority ripped the wiper blade in order to force me to purchase wiper blades from Priority in order to pass inspection. I will never bring my vehicle to Priority again. More

Super friendly and helpful. Literally everyone! I just bought a truck from this dealership and everyone from the person who sold me the truck (Matt) to the delivery coordinator (Megan) to even the s I just bought a truck from this dealership and everyone from the person who sold me the truck (Matt) to the delivery coordinator (Megan) to even the sales director were incredible. I came in with my 6 month old son and spent most of the day and they were such a delight with my son. They were super respectful about letting me use a room to feed my son. They were incredibly professional. I left confident that I left with a good truck and with a great deal. I would recomend this dealership to everyone. More

Professional, quick and quality I would recommend them to coworkers and friends. Staff was professional and friendly. The process was not long and it was easy the get things done. I would recommend them to coworkers and friends. Staff was professional and friendly. The process was not long and it was easy the get things done. More

I bought a truck and y’all couldn’t deliver my husband & I bought a truck from y’all that was supposed to be delivered Thursday then Friday, then Saturday, then you promised by end of Monday so my husband & I bought a truck from y’all that was supposed to be delivered Thursday then Friday, then Saturday, then you promised by end of Monday so we bought it on Saturday then had to re do paperwork on Monday night. Patrick said Saturday if he had to send someone he would to pick it up but Monday he never did. We stayed late for 6 hours did all the paperwork he promised it would be there by noon Tuesday & still nothing then at 10 am Tuesday he just sent someone to go pick it up on Tuesday. My husband went up there and talked to another gentlemen and pretty much they didn’t care we were upset. All the time energy credit inquiries all was for nothing. They said they got so many inquiries online on this truck he didn’t care we weren’t going to buy it. Even though we already did all the paperwork . He said we already have someone else that wants to buy it. But at this point we already bought it... so why was it still on the website if we bought it and he said he took it down. So priority manager didn’t care at all we were upset or didn’t care about anything. Brent was an awesome guy and very patient dealing with how rude Patrick was to him when he presenting our offer. He was loud so everyone could hear. I would be embarrassed to work under him and the way Patrick talked to 1- employees but 2- paying customer ! We haven’t bought a 42k $ truck and was really excited and we are so disappointed and will pass along the terrible service we had to anyone we know that is interested in buying a car. 1- don’t promise things you could promise 2- don’t offer a truck to buy until its there. 3- don’t be a jerk to your employees or customers 4- don’t make people feel like there less than. The trucking company called and was so polite and embarrassed what we went through and was apologetic even though it wasn’t him and the trucking company’s fault we already had to leave for our trip late. Patrick said the trucking company will deliver by the end on Monday Afterhours and all they needed to do was to inspect the truck and we could pick up the keys no later than noon Tuesday. We agreed and now left late for our vacation for no reason at all. The manager should not have promised things he couldn’t deliver and follow through. He knew that truck wasn’t there Tuesday morning so why didn’t we get a phone call? Thanks for nothing. More

Problem Solve I purchased a 2015 chevy silverado crew cab. Michelle Birdsong your the best.I first purchased a tan one but I when back on the website an seen anothe I purchased a 2015 chevy silverado crew cab. Michelle Birdsong your the best.I first purchased a tan one but I when back on the website an seen another truck that court my eye so I call Michelle back an ask her can I switch it out for the burgundy one I seen on the website the next day she said I'll see what I can do an she made it happen an now I'm all smiles THANK YOU TEAM PRIORITY More