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Priority Chevrolet Newport News

Newport News, VA

4.1
393 Reviews

12920 Jefferson Avenue

Newport News, VA

23608

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Showing 393 reviews

July 04, 2019

Great customer service Team was not pushy to get a deal done. Worked with Anna for almost a month via phone and texts to help me find the right vehicle for my needs. More

by Don A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meghan McHenry, Patrick Yerigan, Dwane Cochenour, Anna Goslin
Jul 10, 2019 -

Priority Chevrolet Newport News responded

Don, thank you for the feedback! We are happy to hear of your positive experience at Priority Chevrolet Newport News, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future! Best, The Priority Chevrolet Newport News Team

June 24, 2019

Helpful and not pushy! We were undecided on a vehicle. They gave us several options with checklists comparing each vehicle. Gave us plenty of time, by ourselves, to discuss More

by lmc6119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gil Brown, Evan Dean
Jun 25, 2019 -

Priority Chevrolet Newport News responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. We are happy to hear that our team worked hard enough to make your purchase completely painless. Regards, The Priority Chevrolet Newport News Team

June 23, 2019

IT WAS FANTACTICS The team at this Priority dealership is great, very much customer care. Thanks to All of you, especially Evan Dean for making me very Happy with my ne More

by msgkemp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan McHenry, Evan Dean, Michelle Birdsong
Jun 25, 2019 -

Priority Chevrolet Newport News responded

You're so welcome! We're proud to hear of your positive experience with us. Regards, The Priority Chevrolet Newport News Team

June 07, 2019

BUYER BEWARE!!!! HORRIBLE CUSTOMER CARE AFTER PURCHASE BUYER BEWARE!!!! The GM and GM of sales have no after purchase customer care. They have been very unbothered by the treatment received from anothe More

by Disappointed in VA
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Evan Dean, Michelle Birdsong, Rick Williams
Dec 16, 2020 -

Priority Chevrolet Newport News responded

We apologize for any inconvenience caused by our dealership. Please know we are always working to better our customer service to meet customer satisfaction.

June 05, 2019

Great Service This is the 2nd vehicle I have purchased from Gil Brown. Exceptional leadership and outstanding customer service. Will definitely and have recommen More

by Tenniscar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gil Brown
Jun 06, 2019 -

Priority Chevrolet Newport News responded

Thank you for your repeat business, and for leaving such kind words about your experience! We look forward to the next time. Regards, The Priority Chevrolet Newport News Team

May 31, 2019

Great Experience Courteous, fast, friendly service. Comfortable lounge to wait in. Free oil change and complimentary vehicle checkup. Best car maintenance experience More

by GoodWitch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Naomi Weaver
Jun 03, 2019 -

Priority Chevrolet Newport News responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Regards, The Priority Chevrolet Newport News Team.

May 19, 2019

Awesome Great customer service Answered all questions easily and professionally. Knew about the vehicle inside and out. Helped work with finances to get the More

by Smaynard218
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Dean, Rick Williams
May 21, 2019 -

Priority Chevrolet Newport News responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Regards, The Priority Chevrolet Newport News Team

May 15, 2019

The whle process was quite easy, efficient. Travis was quite helpful and easy to work with, as were the rest of the staff. The test drive went well, we had several email exchanges that all went More

by fred@volt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I dont remember everybodys name. Simion, Travis Thomas, Evan Dean
May 16, 2019 -

Priority Chevrolet Newport News responded

We're happy to hear that your time with our team went well, Fred! Please don't hesitate to let us know if you need anything in the future.

May 11, 2019

10/10 would do my deal again. So, I wanted to upgrade from the Audi I've been driving that gave me hella issues. They discovered a Cylinder misfire (which I suspected) and they gav More

by MeowMeow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Destiny and Megan
May 15, 2019 -

Priority Chevrolet Newport News responded

Thank you for your business and this review. We are happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Regards, The Priority Chevrolet Newport News Team.

May 11, 2019

Outstanding Mat and Evan did an Outstanding job in helping us select a great car. My wife couldn’t be more happy with the car and the support they provided. More

by B0048
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Devries, Evan Dean
May 15, 2019 -

Priority Chevrolet Newport News responded

We are happy to hear this! Let us know if we can do anything further to assist you. Regards, The Priority Chevrolet Newport News Team.

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