
Priority Chevrolet Newport News
Newport News, VA
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Terrible service center. I went in for an oil change and I asked if they could fix my tailgate that had come off the hinge on the right side. I shied the service attendant Jo I went in for an oil change and I asked if they could fix my tailgate that had come off the hinge on the right side. I shied the service attendant John. He said I had to pay $160 diagnostic when we are looking at the problem? I had gas several terrible experiences with Priority service center. More
This time I spoke with the service manager about my vehicle. He was very understanding and he came up with a plan to see what was going on with my vehicle. Ms. Carmouche was assigned as my service mana vehicle. He was very understanding and he came up with a plan to see what was going on with my vehicle. Ms. Carmouche was assigned as my service manager. See sent me a link so I could track the status of my vehicle. This way a was not left out in the dark. She was very courteous and polite. When my vehicle was done she texted me that it was ready for pickup. This time working with both the service manager and Ms. Carmouche was a far better experience More