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Priority Chevrolet Newport News

Newport News, VA

4.7
521 Reviews

12920 Jefferson Avenue

Newport News, VA

23608

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Showing 521 reviews

June 13, 2025

Our service appointment was fast, efficient, and they did a good job. Quality serivce And short wait More

by Kavitha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sherman
June 13, 2025

Great service and got me in right away. Really took their time to ensure that the job was done right. More

by mlee1206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David, Kristian, Shep and Garcia , John Sherman
June 11, 2025

Terrible service center. I went in for an oil change and I asked if they could fix my tailgate that had come off the hinge on the right side. I shied the service attendant Jo More

by renadodickson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Sherman
June 09, 2025

I should not have been charged for the service I received that should have been taken care of by the dealership. More

by Lfoster1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sherman
June 07, 2025

Quick and reliable with details on what is required to keep my vehicle in good safety driving condition. More

by bowenfamily4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sherman
June 06, 2025

Always has great customer service. I was even late to an appointment and they were still able to squeeze me in. More

by kelseyk527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sherman
June 05, 2025

John is a outstanding service representative. Have been dealing with him over 25 years, and could not ask for a better representative. More

by hillmon2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sherman
June 04, 2025

It was a great experience and overall 10/10. Me and my husband left with a car that day More

by taviaaramseur
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Asia young , Arturo Zamudio
May 28, 2025

This time I spoke with the service manager about my vehicle. He was very understanding and he came up with a plan to see what was going on with my vehicle. Ms. Carmouche was assigned as my service mana More

by Joyner85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sherman
May 26, 2025

I bought 3 or 4 vehicles from you and would recommend you to everyone I see More

by scott68n1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sherman
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